Dennis Moon

Lead Quality Assurance Analyst at KDG at KDG
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Contact Information
us****@****om
(386) 825-5501
Location
Allentown, Pennsylvania, United States, US

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Anthony (Tony) J Monico

I joined SRC Solutions in October 2018. Dennis was the main existing QA resource in the group. Dennis quickly brough me up to speed on the SRC product line and existing QA process. Together we made a few process changes to make the team more efficient. Since Dennis was a long time employee of the company, he knows a lot about the product suite and how to test the changes and new features. He served as a valuable resource to the rest of the QA team and also the development team. Dennis transitioned well to the Agile/Scrum team methodology.

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Credentials

  • Certified Tester Foundation Level (CTFL)
    ASTQB - ISTQB in the U.S. - Official Page
    Oct, 2020
    - Oct, 2024
  • C# Essential Training: 2 Flow Control, Arrays, and Exception Handling
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • C# Essential Training: 1 Syntax and Object Oriented Programming
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Corporate Financial Statement Analysis
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Managerial Economics
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Programming Foundations: Software Testing/QA
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Running a Profitable Business: Understanding Financial Ratios
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Statistics Foundations: 1
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Statistics Foundations: 2
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Become a Customer Service Specialist
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Become a Data Analyst
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Building Rapport with Customers
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • De-Escalating Intense Situations
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Excel Statistics Essential Training: 1
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Excel: Analyzing and Visualizing Cash Flows
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Excel: Tracking Data Easily and Efficiently
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Financial Accounting Foundations
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Financial Modeling Foundations
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Financial Modeling and Forecasting Financial Statements
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Learning Data Visualization
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Learning Excel: Data Analysis
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Power BI Essential Training
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Strategic Planning Foundations
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Tableau Essential Training (2020.1)
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Writing Customer Service Emails
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Data Fluency: Exploring and Describing Data
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Learning Data Analytics
    LinkedIn
    Jul, 2020
    - Oct, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Lead Quality Assurance Analyst at KDG
      • May 2021 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Special Projects/Conversions Specialist
      • Nov 2020 - May 2021

    • United States
    • Education Administration Programs
    • 200 - 300 Employee
    • QA Analyst
      • Aug 2018 - Nov 2020

    • United States
    • Software Development
    • 1 - 100 Employee
    • Data Analyst
      • Jan 2013 - Jun 2017

Education

  • Frostburg State University
    BS, Physics
    1993 - 1997

Community

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