Experience

GeoPoll

• United States
• Market Research
• 100 - 200 Employee

• Feasibility and Vendor Management Specialist:

  • Sep 2017 - Present

  Project Development Day to day management of GeoPoll feasibility portfolio (internal and external methodologies)  Support and coordinate feasibility work with other colleagues to meet deadlines shared out to our Sales colleagues.  Provide timely project execution framework for projects so that the Sales teams can align project specifications and so that the project execution teams have a clear framework for sampling, operational costs, mode execution and delivery.  Deliver monthly feasibility audits to GeoPoll executive staff.  Maintain performance trackers by mode and market for all internal survey modes  Oversee sample acquisition and management for all internal survey modes at GeoPoll. Vendor Management Work directly with the rest of the Solutions Team to onboard and train GeoPoll vendors and partners  Oversee day to day management of Nairobi CATI team (as projects arise)  Provide both internal and external project updates to constituentsTeam Management Feasibility tracking, feasibility request analysis, and sharing all possible solutions for all Sales RFQs sent to the Solutions department.  Coordinate project implementation strategies with internal GeoPoll teams (Survey Operations, Client Services, Business Development)  Provide mentoring training support to junior colleagues in Nairobi office (Solutions and Survey Operations) Train new team members when they join the Feasibility/Solutions team

• Feasibility Specialist and Program Assistant

  • Oct 2019 - Mar 2021

   Overall project implementation, training & support of CATI & CAPI Teams (engagement with other departments) to ensure projects are running at the required standards and pace. Daily oversight of the projects assigned to you (performance management, quota management and quality controls) & adherence to GeoPoll standards.  Issue resolution and management with data collection teams on the ground. Coordinate with internal teams to establish project work plans and timelines for projects, prepare samples and executes deliverable submissions for client projects. In close collaboration with the Director and/or Portfolio Manager, ensure the success of the program management team in meeting contractual and program requirements. Organize program documents and manage enumerator trainings so that each adheres to GeoPoll standards and protocols to ensure all enumerators are trained per project prior to starting full data collection. Support the portfolio team with project adherence to the data quality standards across the different stages of delivery as assigned by the Portfolio Manager/Director of Operations. Manage enumeration teams to maintain full retention of the trained team throughout data  collection and ensure at least 5 percent of all calls made by enumerators are graded and reviewed through audio recordings, direct listening or conducting callbacks.  Escalate to the Portfolio team and the Portfolio Manager issues and risks that come up for a  project in the portfolio so that these can be addressed in a timely manner

• Survey Administrator

  • Nov 2017 - Oct 2020

  Tasks include: Program SurveysSchedule survey instruments and share daily project updates Questionnaire Development Feasibility tracking and analysis Prepare a balance report that tracks the amount of the balance spent in different carriers in daily basis Prepare failed top ups report to track how top ups are being distributed to the testers on all carriers on a daily basis Test reports, follow up on testers to see if they have completed surveys to make sure that all the systems to make sure that the systems are running perfectly and work closely with the Technical team in-case of any issues Monitor KGMM Prepare trigger reports on a daily basis to track all the scheduled polls and results after the triggers are sent out



Self Employed

• Web Content Developer

  • Nov 2015 - Nov 2017

  Specializing in web content developing as well as writing articles for a broad range of fields. Specializing in web content developing as well as writing articles for a broad range of fields.



Craft Silicon

• Kenya
• IT Services and IT Consulting
• 100 - 200 Employee

• Corporate Communications officer.

  • Oct 2012 - Feb 2015

  End-user documentation, which helps consumers build, operate, and/or repair tools, devices, software, and hardware.Technical documentation, which includes repair manuals, maintenance guides, and engineering specifications; white papers, research papers, or journal articles; reference guides; and annual reports.Marketing copy, such as advertisements, brochures, catalogs, press releases, and home page content.Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.Maintain records and files of work and revisions.Edit, standardize, or make changes to material prepared by other writers or establishment personnel.Select photographs, drawings, sketches, diagrams, and charts to illustrate material.Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods.Develop or maintain online help documentation.Assist in laying out material for publication.Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Arrange for typing, duplication, and distribution of material.Observe production, developmental, and experimental activities to determine operating procedure and detail.



jup limited

• System Analyst

  • Sep 2011 - Oct 2012

   System monitoring and maintenance Internet monitoring PC maintenance. Monitoring and maintenance of traffic flow in gateways and routers. Server maintenance and configuration. Updating currently running software and making sure they are working in their optimum level. Install software Create a backup and recover policy Monitor network communication Update system as soon as new version of OS and application software comes out Implement the policies for the use of the computer system and network Setup security policies for users.



Kenya Bureau of Standards

• Kenya
• Government Administration
• 500 - 600 Employee

• Network Administrator Assistant

  • Sep 2007 - Dec 2007