Dennis Gondwe

Senior Operations Executive at Touchbase Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Zimbabwe, ZW

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Credentials

  • Avaya IP Office™ Platform Support Certified
    Avaya
    Dec, 2021
    - Nov, 2024
  • Avaya IP Office™ Platform Implement Certified
    Avaya
    Jun, 2021
    - Nov, 2024
  • NetApp Certified Technology Associate
    NetApp
    Jan, 2020
    - Nov, 2024
  • Dell EMC Core Client Credential 2019
    Dell EMC
    Feb, 2019
    - Nov, 2024
  • Dell EMC MidRange Storage Credential 2019
    Dell EMC
    Feb, 2019
    - Nov, 2024
  • Dell EMC Server Credential
    Dell EMC
    Feb, 2019
    - Nov, 2024
  • Avaya IP Office™ Platform Support Certified
    Avaya
    Jul, 2023
    - Nov, 2024

Experience

    • Zimbabwe
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Operations Executive
      • Jan 2022 - Present

    • Zimbabwe
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior System Engineer
      • Jan 2018 - Dec 2021

      -Avaya Support Engineer providing remote and on-site support for various Avaya systems. -Design, Implementation and Support of Cisco and Avaya Unified Communications Solutions, -Video Conferencing Systems, Contact Center Solutions. -Avaya IP Office, Avaya Scopia Video Conference, Avaya IP Office Contact Center(IPOCC), Avaya Contact Center Select, CCR, -Cisco BE600 CUCM, -Cisco CME -Avaya Support Engineer providing remote and on-site support for various Avaya systems. -Design, Implementation and Support of Cisco and Avaya Unified Communications Solutions, -Video Conferencing Systems, Contact Center Solutions. -Avaya IP Office, Avaya Scopia Video Conference, Avaya IP Office Contact Center(IPOCC), Avaya Contact Center Select, CCR, -Cisco BE600 CUCM, -Cisco CME

    • Zimbabwe
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Core Network & Voip Network Engineer
      • Jan 2014 - Jan 2018

      -Giving full support to VoIP customers and installation. -Management of VoIP servers i.e Class 4 and Class 5 switchies, configuration/allocation of User DIDs , client's configurations,SIP trunks and SIP Peering -Giving full support to VoIP customers and installation. -Management of VoIP servers i.e Class 4 and Class 5 switchies, configuration/allocation of User DIDs , client's configurations,SIP trunks and SIP Peering

    • Zimbabwe
    • Civil Engineering
    • 1 - 100 Employee
    • Telecommunications Technician
      • Jun 2014 - Dec 2014

       Installs and align all antennas and laying their feeder cables and fibre cables before site integration.  Attending to all radio and microwave antenna system related faults.  Installation and maintenance of all indoor and outdoor ZTE equipment  Install BSC Rectifiers and UPS for Econet  Restores transmission links after receiving work orders from networks.  Undertake cable works including earthing and fixing of connectors.  Assisting in integration and commissioning of new sites. Show less

Education

  • Cisco Networking Academy
    Cisco Certified Network Associate (CCNA)
  • Avaya
  • Cisco Networking Academy
    Implementing Cisco Collaboration Devices (CICD)

Community

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