Dennis Gondwe
Senior Operations Executive at Touchbase Technologies- Claim this Profile
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Bio
Credentials
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Avaya IP Office™ Platform Support Certified
AvayaDec, 2021- Nov, 2024 -
Avaya IP Office™ Platform Implement Certified
AvayaJun, 2021- Nov, 2024 -
NetApp Certified Technology Associate
NetAppJan, 2020- Nov, 2024 -
Dell EMC Core Client Credential 2019
Dell EMCFeb, 2019- Nov, 2024 -
Dell EMC MidRange Storage Credential 2019
Dell EMCFeb, 2019- Nov, 2024 -
Dell EMC Server Credential
Dell EMCFeb, 2019- Nov, 2024 -
Avaya IP Office™ Platform Support Certified
AvayaJul, 2023- Nov, 2024
Experience
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Touchbase Technologies
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Zimbabwe
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Technology, Information and Internet
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1 - 100 Employee
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Senior Operations Executive
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Jan 2022 - Present
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Frolgate Technology Group
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Zimbabwe
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IT Services and IT Consulting
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1 - 100 Employee
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Senior System Engineer
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Jan 2018 - Dec 2021
-Avaya Support Engineer providing remote and on-site support for various Avaya systems. -Design, Implementation and Support of Cisco and Avaya Unified Communications Solutions, -Video Conferencing Systems, Contact Center Solutions. -Avaya IP Office, Avaya Scopia Video Conference, Avaya IP Office Contact Center(IPOCC), Avaya Contact Center Select, CCR, -Cisco BE600 CUCM, -Cisco CME -Avaya Support Engineer providing remote and on-site support for various Avaya systems. -Design, Implementation and Support of Cisco and Avaya Unified Communications Solutions, -Video Conferencing Systems, Contact Center Solutions. -Avaya IP Office, Avaya Scopia Video Conference, Avaya IP Office Contact Center(IPOCC), Avaya Contact Center Select, CCR, -Cisco BE600 CUCM, -Cisco CME
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Telco Broadband and Beyond
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Zimbabwe
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IT Services and IT Consulting
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1 - 100 Employee
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Core Network & Voip Network Engineer
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Jan 2014 - Jan 2018
-Giving full support to VoIP customers and installation. -Management of VoIP servers i.e Class 4 and Class 5 switchies, configuration/allocation of User DIDs , client's configurations,SIP trunks and SIP Peering -Giving full support to VoIP customers and installation. -Management of VoIP servers i.e Class 4 and Class 5 switchies, configuration/allocation of User DIDs , client's configurations,SIP trunks and SIP Peering
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Satewave Technologies
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Zimbabwe
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Civil Engineering
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1 - 100 Employee
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Telecommunications Technician
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Jun 2014 - Dec 2014
Installs and align all antennas and laying their feeder cables and fibre cables before site integration. Attending to all radio and microwave antenna system related faults. Installation and maintenance of all indoor and outdoor ZTE equipment Install BSC Rectifiers and UPS for Econet Restores transmission links after receiving work orders from networks. Undertake cable works including earthing and fixing of connectors. Assisting in integration and commissioning of new sites. Show less
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Education
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Cisco Networking Academy
Cisco Certified Network Associate (CCNA) -
Avaya
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Cisco Networking Academy
Implementing Cisco Collaboration Devices (CICD)