Dennis Chen

Internet Services Manager at China Mobile Hong Kong
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK
Languages
  • English Professional working proficiency
  • Chinese Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency

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Experience

    • Hong Kong
    • Telecommunications
    • 400 - 500 Employee
    • Internet Services Manager
      • Oct 2021 - Present

    • Hong Kong
    • Telecommunications
    • 100 - 200 Employee
    • System Development Manager
      • Jan 2019 - Present

    • Assistant Manager
      • Jul 2016 - Dec 2018

      1. Completely in charge of project: youclink.citictel.comResponsibility: a. Project Management, b. Database Design, c. System Architecture, d. Network Architecture, e. UI Design, f. Human Resource Management. Project Target: Using softsim/data voice as underlying technique, to establish a self-service telecom company website, which signaficantly shorten process time compared with traditional telecom company. The business target is to server customer online cross the world and provide a competitve telecom service with high quality.System Feature: A completely self-service website with automatic flow support. The external web shop is connected to internal operational system. Order Engine will drive the business process through different deparement and reduce human resource demand.2. Completely in charge of project: cloudsms.citictel.comResponsibility: a. Project Management, b. Database Design, c. System Architecture, e. UI Design, f. Network Architecture, g. Human Resource Management. Project Target: Within underlying SMS Gateway support (SMPP/HTTP), website provide the ability to allow use send SMS to all the world. Both UI/HTTP API is support to expand business not only on SME but also on large business.System Feature: It wrapped underlying telecom ability and provide a easy connection to customer. The whole system contain external web shop and internal Business Support System(BSS), which contains CRM/Product Management/Work Order Engine/Billing/Invoice/Online Payment/BI/Analysis Show less

    • System Analyst
      • Jul 2013 - Jun 2016

    • China
    • Telecommunications
    • 700 & Above Employee
    • System Designer
      • Jul 2010 - Jul 2012

    • Programmer
      • Jul 2007 - Jun 2010

      1. Work as software vendor for China Unicom Shang Hai Branch on Operation Support System (OSS), the main resposibility is to develop functions on the cable/optical line resource by using GIS map and C/S structure software (Delphi). 2. Work as software vendor for China Unicom Shan Xi Branch on Operation Support System (OSS), the main target is to launch the project locally. During the launch period (approximately 6 month), work on site and propose program/database aspect suggestion on data ETL task, function enhancement temperarily. Show less

Education

  • The University of Hong Kong
    Master of Science (MSc), E-Commerce/Electronic Commerce
    2012 - 2013
  • Nanjing University of Posts and Telecommunications
    Master of Engineering (MEng), Telecommunications Technology/Technician
    2009 - 2012
  • Nanjing University of Posts and Telecommunications
    Bachelor's Degree, Network
    2003 - 2007

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