Experience

Managed Solution

• United States
• Information Technology & Services
• 1 - 100 Employee

• Strategic Account Executive

  • May 2021 - Present

  As a consultant to my clients, I deliver technology solutions that drive innovation, productivity and efficiency. By leveraging our award winning Managed Services, Microsoft and cloud based technologies, we focus on empowering employees to do more with less and positively affect the bottom line. Managed Services offering: Managed Solution has been committed to providing clients with a full spectrum of managed services to reduce the burden of day-to-day IT management. Gain access to high-level cost effective expertise and place resource-intensive operations under the management of experienced specialists. Optimize your existing resources and put more focus on strategic IT projects while we provide quality support through our Award winning US-based Help Desk. Specialties: Managed Services, Professional Service, Systems Integration (Active Directory, Exchange, SQL, System Center), Cloud (Azure and AWS) Unified Communications, Desktop/Device Management, Backup and Disaster Recovery, Virtualization, Identity Management & Security, Digital Marketing, Application Management, Office 365, SharePoint, Skype for Business, OneDrive Show less



Core BTS

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Development Manager | Microsoft Practice

  • Mar 2019 - May 2021

  Core BTS acquired the Microsoft business division of SADA Systems. • Identify key business metrics and develop a plan to meet and track customers' business objectives • Proactively establish relationships with Microsoft Account Executives and key stakeholders to create new channel partnerships and grow opportunities • Manage implementation of Microsoft products for mid market(500 user) to enterprise-level (3,000+ user) accounts across multiple verticals (healthcare, government, education etc) •Work with multiple practices post sales: project managers, sales and delivery teams to ensure seamless software on-boarding and customer satisfaction •Monthly meets with customer account base to to ensure all solutions needs being met • Drive adoption of Microsoft cloud messaging, calling and data storage products for account base of 85 customers Show less



SADA Systems

• United States

• Business Development

  • Jan 2018 - Mar 2019

  • Monthly and quarterly post-sales product feedback sessions with customers to ensure customer satisfaction • Employed tailored selling style to different accounts based on vertical segment (healthcare, government, education etc) • Trained customers on best practices for Microsoft cloud products • Developed customized cloud strategies with enterprise and SMB customers on adopting SaaS tools such as IT and cloud solutions • Sourcing new business accounts by utilizing email campaigns, targeted calls, and social media presence Show less



ADP

• Lebanon
• Architecture and Planning
• 1 - 100 Employee

• Senior District Sales Manager

  • Dec 2014 - Dec 2017

  Providing HCM solutions to accounting firms, startups and mid-market businesses. Built long term relationships with referring banking & accounting partners. Worked a hybrid inside sales and territory field sales focused hunter role. My duties in the company includes: • Responsible for achieving and surpassing monthly assigned sales goals • Multi-tasked between weekly client meetings, bank and accountant firm partnerships to cross-sell ADP products • Implemented creative ways cold calling and networking to generate new business, increase revenue and retain customer relationships in assigned territory • Managed clients accounts to ensure they received top professional and quality customer service • Mentored and trained new hires on all ADP products and company sales process monthly Sales Accomplishments: 1. Rookie of the Month March, April, May and June 2015. 2. DM on the month February 2018 $48K for 292% of quota Show less



Yuzu

• Technology, Information and Internet

• Server

  • Jul 2014 - Dec 2014

  Family owned business with small clientele who offer traditional Japanese style food and sake. • Serve guests and offer personal knowledge for food and sake recommendations. • Multitasked in helping the team create an effective work environment by focusing on sales, building rapport and returning clientele. • Utilized ability to build rapport with guests to provide an enjoyable dining experience and increase sales through returning guests • Multitasked by assisting coworkers while executing my duties to constantly stay busy Show less



Hakkasan Group

• Hospitality
• 1 - 100 Employee

• Busser/Food Runner

  • Jan 2014 - Jul 2014

  Michelin Star rated company that offers Cantonese cuisine. Expected to always focus on delivering high quality fine dining service to all guests. • Up sold products of wine, sake and food we offered • Worked well with rest of team to offer a seamless upscale hospitality service to guests in a professional manner • Took on leadership role and trained new employees for certain support staff positions Michelin Star rated company that offers Cantonese cuisine. Expected to always focus on delivering high quality fine dining service to all guests. • Up sold products of wine, sake and food we offered • Worked well with rest of team to offer a seamless upscale hospitality service to guests in a professional manner • Took on leadership role and trained new employees for certain support staff positions



Hillstone Restaurant Group

• United States
• Restaurants
• 700 & Above Employee

• Host

  • Jul 2012 - Apr 2014

  Upscale traditional American cuisine restaurant. Made sure to deliver great guest experience through high quality service as the company relies on word of mouth for majority of business. Use of professional language to address guests. Restaurant was high volume and quick dining times that required a focus on high quality service, constant team communication to provide a seamless and effective work environment. • Followed companies guidelines while also implementing my own system to efficiently accommodate guests in the dining room as the gatekeeper of the restaurant • Took charge in my position as a leader for the host staff and trained new Host employees • Set myself apart from other employees by maintaining a professional appearance both physically and verbally Show less



AT&T Mobility

• United States
• Retail
• 1 - 100 Employee

• Sales Representative

  • Nov 2010 - Jun 2012

  A global company that offers products and services in telecommunications and technology. In charge of driving company sales through B2C and B2B channels. Used company tools as well as external tools such as social media to achieve company sales targets. A source for the language barrier certain customers experienced who only spoke Spanish. • Utilized bilingual speaking skills when necessary to uncover unmet customer needs and solve their issues • B2C sales daily and B2B sales with setup of small businesses in AT&T phone services • Was a constant motivator for my coworkers and I to execute our monthly targeted sales • Recognized by managers in consistently closing monthly Internet service sales within the store Show less



Nike

• India
• Online Audio and Video Media

• Sales Associate

  • Aug 2005 - Nov 2010

  My position required me to drive sales within my assigned department I was working in. Knowledge of the brand and products to educate customers to provide assistance in the buying process. Responsible for sales, brand awareness and repeat customers. • Promoted to lead in visuals for sunglasses & watch department to increase sales at Camarillo location • Recognized for knowledge in products and customer service in customer survey • Differentiated myself from others by always trying to learn more about the company Show less