Marketing and Business Development Manager

• Feb 2020 - Present

• Identify, and develop new accounts through awareness of local market, competitor activities . Establish rapport and continually develop current accounts with key clients. May Sales Engineers with newly developed clients. • Emphasize quality and service. Identify opportunities developing current accounts . Coach and hire sales engineer • Develop and pursue knowledge of economic trends and changes affecting local businesses. Maintain records of competitors • To implement MarTech suite . • To pursuive all digital marketing which includes media buying, SEO, SEM, social, analytics, creative consultation etc. • To drive measurement and performance analysis (KPIs and benchmarks) • Identify, and develop new accounts through awareness of local market, competitor activities . Establish rapport and continually develop current accounts with key clients. May assist Sales Engineers with newly developed clients. • Emphasize quality and service. Identify opportunities developing current accounts Show less

Branch Manager

• Jun 2018 - Feb 2020

FINANCE • Develop and implement branch revenue and expense forecasts. Establish a budget and assist with the development of short and long term growth plans for the branch. • Responsible for implementing the pricing strategy. Ensure proper credit references are obtained and client credit limits are established according to guidelines. Oversee the collection of all outstanding accounts receivable. MANAGEMENT • Manage the process of recruiting and hiring branch sales, recruitment and administration employees. Coach the team in sales and customer service techniques. Provide development and career opportunities for branch team. • Schedule and conduct regular branch meetings. Audit and monitor the activities of the team to ensure the branch is providing optimum service levels. Conduct performance evaluations and prepare developmental plans for branch team in a timely manner. SALES • Identify, pursue and develop new accounts through awareness of local market, competitor activities and community growth plans. Establish rapport and continually develop current accounts with key clients. May assist Sales Consultants/ Sales Representatives with newly developed clients. • Survey clients regarding perception of services. Emphasize quality and service. Identify opportunities for further growth of existing accounts. • Develop and maintan knowledge of economic trends and changes affecting local businesses. Maintain records of competitors in the area that display their perspective shares of the market, locations, services and benefits offered. Show less

Field Sales Manager

• Sep 2014 - Jun 2018

• Manage 2.000.000 €/Year portfolio (customer management in telecommunication,fmcg,high technology etc)• Preparing new product launches and campaigns to clients• Responsible for P&L analysis• Monitoring and analyzing market and competitors and make action plans• Contact to researched and acquired potential clients• Analyzed sales statistics in connection with defined sales targets and prepared daily statistics sales reports• Produced weekly sales reports including updated payment status of each client• Active use of Pipeline Management System and follow up sales on the system Show less

Sales Support Executive

• Jan 2012 - Sep 2014

• Assist the sales effort by developing the customer base to ensure it is protected and grown • Maintain a regular customer call cycle as directed and targeted as per the monthly visit plan agreed the respective manager• Provide assistance to the customer by co-ordinations with support departments at DHL • Inform, pre-advise and alert sales management, sales and operations team of particular customer needs and problems • Involve in the process of collecting information for the following customer request; request for quotes; request for order, request for price,• Provide support of all DHL product and services ; value added services, core&core supportive services and structure service offering Show less

Customer Relations Management Advisor

• Nov 2010 - Dec 2011

• Provide the highest level of customer satisfaction to all customers and user of all DHL• Services. • Prepare daily ,weekly and monthly reports according to individual or group performance• Follow-up all operational updates that come from Network or local department and gives • the last and correct information to internal and external customers

Hr asistant( temporary role)

• Jun 2009 - Oct 2009

Marketing Intern

• Jul 2007 - Aug 2007

Communication and Pr

• Jul 2006 - Aug 2006