Experience

PubGalaxy

• Bulgaria
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager

  • Feb 2020 - Present

  ▪ Working closely with publishers to help them achieve increases in revenue through innovative ideas and upselling ▪ Maintaining a portfolio of 30+ publishers ▪ Keeping up with the latest indurtry trends to ensure top notch customer service and understanding of the dynamic environment inherent to digital marketing ▪ Working closely with publishers to help them achieve increases in revenue through innovative ideas and upselling ▪ Maintaining a portfolio of 30+ publishers ▪ Keeping up with the latest indurtry trends to ensure top notch customer service and understanding of the dynamic environment inherent to digital marketing



The Pump House Restaurant

• Fairbanks, Alaska

• Prep Cook

  • May 2019 - Sep 2019

  ▪ Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service. ▪ Received shipments and placed items on proper shelves to restock and organize restaurant pantry. ▪ Trained and assisted new kitchen staff members. ▪ Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service. ▪ Received shipments and placed items on proper shelves to restock and organize restaurant pantry. ▪ Trained and assisted new kitchen staff members.



Princess riverside lodge

• Fairbanks, Alaska

• Food Runner/Expo

  • May 2019 - Sep 2019

  ▪ Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints. ▪ Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery. ▪ Delivered food items to tables ensuring each restaurant patron received correct order. ▪ Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints. ▪ Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery. ▪ Delivered food items to tables ensuring each restaurant patron received correct order.



Fantastic Services Bulgaria

• Bulgaria
• Consumer Services
• 1 - 100 Employee

• Sales Representative

  • Jun 2015 - Apr 2019

  ▪ Sold services over the phone via incoming and outgoing calls ▪ Explained features and advantages of services offered to promote sales. ▪ Leveraged sales expertise to promote additional services and capitalize on upsell and cross-sell opportunities. ▪ Used and adapted multiple sales techniques to close a sale. ▪ Boosted my multitasking skill . ▪ Problem solving techniques aquired. ▪ Managed to adapt to a dynamic work routine. ▪ Sold services over the phone via incoming and outgoing calls ▪ Explained features and advantages of services offered to promote sales. ▪ Leveraged sales expertise to promote additional services and capitalize on upsell and cross-sell opportunities. ▪ Used and adapted multiple sales techniques to close a sale. ▪ Boosted my multitasking skill . ▪ Problem solving techniques aquired. ▪ Managed to adapt to a dynamic work routine.



Pump House Restaurant

• Fairbanks, Alaska

• Dishwasher

  • May 2018 - Sep 2018

  ▪ Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands. ▪ Assisted with kitchen prep work to help operations run smoothly and meet customer needs. ▪ Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless. ▪ Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands. ▪ Assisted with kitchen prep work to help operations run smoothly and meet customer needs. ▪ Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.



Princess riverside lodge

• Fairbanks, Alaska

• Room attendant

  • May 2018 - Sep 2018

  ▪ Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up. ▪ Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques. ▪ Promptly delivered extra linens, paper products and toiletries to guest rooms upon request. ▪ Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up. ▪ Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques. ▪ Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.



Hotel Elena Golden Sands

• Bulgaria

• Receptionist

  • Jun 2014 - Sep 2014

  ▪ Maintained financial accuracy by collecting deposits, fees and payments. ▪ Explained details regarding property, including restaurants, pool area, spa and fitness centre to acclimate patrons to resort environment. ▪ Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including door lock issues and shower malfunctions to promote quick remediation. ▪ Maintained financial accuracy by collecting deposits, fees and payments. ▪ Explained details regarding property, including restaurants, pool area, spa and fitness centre to acclimate patrons to resort environment. ▪ Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including door lock issues and shower malfunctions to promote quick remediation.