Project Manager

• Oct 2012 - Present

Project Manager

• Oct 2012 - Present

3P Partners provides innovative approaches, services and solution for improving operational and workplace performance. Our unique suite of methodologies and partnership enriches what people do, the processes they utilize and products they produce which are keys to creating the right results. - Project Management - Quality Audits, Quality Systems Implementation, Supplier Quality, Relationship Management - Account Management, Business Development, Sales, Customer Service - Risk… Show more 3P Partners provides innovative approaches, services and solution for improving operational and workplace performance. Our unique suite of methodologies and partnership enriches what people do, the processes they utilize and products they produce which are keys to creating the right results. - Project Management - Quality Audits, Quality Systems Implementation, Supplier Quality, Relationship Management - Account Management, Business Development, Sales, Customer Service - Risk Mitigation for Safety Issues - Identifying and Qualifying New Business Ventures - Specialized Recruiting • Project Management at 3P Partners a DL Shumar & Associates Company March 2012 - Present • IATF Internal Auditor Tier 1 Automotive - 3P Partners October 2021 – December 2021 • Customer Quality Engineer Tier 1 Automotive - 3P Partners February 2021- October 2021 • Project Management Layered Process Audit & Training Dojo - 3P Partners March 2015 - October 2015 • Lead Program Manager Supplier Quality Tier 1 Automotive - 3P Partners April 2013- August 2014 • Supplier Quality Audit Tier 1 Automotive -3P Partners September 2012 – December 2012

Project Manager - DDH Group, LLC Contract with Omni

• Apr 2016 - Oct 2019

DDH Group, LLC Contract customer Omni QA. Omni Quality Assurance, LLC is an ISO 9001:2008 company formed by a group of Quality Professionals, each with 10+ years of automotive manufacturing experience in various roles including: Launch, Current Production Quality, Supplier Quality, Six Sigma, JIT, MSA and extensive OEM on-site support. DDH Group, LLC Contract customer Omni QA. Omni Quality Assurance, LLC is an ISO 9001:2008 company formed by a group of Quality Professionals, each with 10+ years of automotive manufacturing experience in various roles including: Launch, Current Production Quality, Supplier Quality, Six Sigma, JIT, MSA and extensive OEM on-site support.

Customer Service, Continuous Improvement, & Quality Manager

• Mar 2016 - Mar 2017

Maintenance and improvement of the ICON quality program Securing and maintenance of AISC certification Securing and maintenance of approved fabricator status for any municipalities deemed necessary Identification and coordination of Continuous Improvement projects ICON Shelter Systems, Inc. was started in 2004 by four former employees of the best known name in shelters. Realizing that the best known name does not always deliver the best design, best product or best service, we… Show more Maintenance and improvement of the ICON quality program Securing and maintenance of AISC certification Securing and maintenance of approved fabricator status for any municipalities deemed necessary Identification and coordination of Continuous Improvement projects ICON Shelter Systems, Inc. was started in 2004 by four former employees of the best known name in shelters. Realizing that the best known name does not always deliver the best design, best product or best service, we formed ICON to offer our customers more than we were able to working for someone else. At ICON, we believe in leadership by innovation. Early on, we knew it would take something extra to stand out in a market dominated by companies with long track records. We knew success would be based on a commitment to being the best at what we do, and on finding new ideas, new products, and new processes to achieve that goal. In the ten years since its inception, ICON has achieved a long list of firsts in the industry. 1. First to offer one foot incremental sizing and pricing - 2004 2. First to offer shelters in an architectural motif – Craftsman Series™ 2005 3. First to offer pedestrian bridges – Washington Park, Springfield, IL 2005 4. First to offer clock towers – Gainesville State College 2006 5. First to offer modular simulated stone column bases - I-Rock 2006 6. First to offer ISO certified powder coat finish for steel components – 2008 7. First to offer a complete line of transportation shelters – En Route™ Passenger Shelters 2008 8. First to offer live roof shelters - LiveShade™ 2009 9. First to offer a line specifically for the development of trails – Trail Series™ 2012 10.First to offer two-story shelters – Vista Series™ Shelters 2013 Our success the past ten years has been built on the trust of customers or design professionals like ourselves who turned to ICON to make their concepts a reality. We’d like to give you the opportunity to be pleased with our service. www.iconshelters.com Show less Maintenance and improvement of the ICON quality program Securing and maintenance of AISC certification Securing and maintenance of approved fabricator status for any municipalities deemed necessary Identification and coordination of Continuous Improvement projects ICON Shelter Systems, Inc. was started in 2004 by four former employees of the best known name in shelters. Realizing that the best known name does not always deliver the best design, best product or best service, we… Show more Maintenance and improvement of the ICON quality program Securing and maintenance of AISC certification Securing and maintenance of approved fabricator status for any municipalities deemed necessary Identification and coordination of Continuous Improvement projects ICON Shelter Systems, Inc. was started in 2004 by four former employees of the best known name in shelters. Realizing that the best known name does not always deliver the best design, best product or best service, we formed ICON to offer our customers more than we were able to working for someone else. At ICON, we believe in leadership by innovation. Early on, we knew it would take something extra to stand out in a market dominated by companies with long track records. We knew success would be based on a commitment to being the best at what we do, and on finding new ideas, new products, and new processes to achieve that goal. In the ten years since its inception, ICON has achieved a long list of firsts in the industry. 1. First to offer one foot incremental sizing and pricing - 2004 2. First to offer shelters in an architectural motif – Craftsman Series™ 2005 3. First to offer pedestrian bridges – Washington Park, Springfield, IL 2005 4. First to offer clock towers – Gainesville State College 2006 5. First to offer modular simulated stone column bases - I-Rock 2006 6. First to offer ISO certified powder coat finish for steel components – 2008 7. First to offer a complete line of transportation shelters – En Route™ Passenger Shelters 2008 8. First to offer live roof shelters - LiveShade™ 2009 9. First to offer a line specifically for the development of trails – Trail Series™ 2012 10.First to offer two-story shelters – Vista Series™ Shelters 2013 Our success the past ten years has been built on the trust of customers or design professionals like ourselves who turned to ICON to make their concepts a reality. We’d like to give you the opportunity to be pleased with our service. www.iconshelters.com Show less

DDH Group Project - VP Business Development/

• Jun 2012 - Oct 2012

Creative Capital Inc. Mortgage Company is a current client of DeWitt Group LLC utilizing services on an "as needed" basis. DeWitt Group assisted with the re-start of Creative Capital Inc. Mortgage Company. We have partnered together in order to provide Sales/Marketing and Strategic Business Development utilizing key relationships. Responsible for Quality Control documentation, implementation and as needed audits per the NMLS. Creative Capital Inc. provides Mortgage… Show more Creative Capital Inc. Mortgage Company is a current client of DeWitt Group LLC utilizing services on an "as needed" basis. DeWitt Group assisted with the re-start of Creative Capital Inc. Mortgage Company. We have partnered together in order to provide Sales/Marketing and Strategic Business Development utilizing key relationships. Responsible for Quality Control documentation, implementation and as needed audits per the NMLS. Creative Capital Inc. provides Mortgage services for the entire state of Michigan. https://www.facebook.com/creativecapitalmortgage Show less Creative Capital Inc. Mortgage Company is a current client of DeWitt Group LLC utilizing services on an "as needed" basis. DeWitt Group assisted with the re-start of Creative Capital Inc. Mortgage Company. We have partnered together in order to provide Sales/Marketing and Strategic Business Development utilizing key relationships. Responsible for Quality Control documentation, implementation and as needed audits per the NMLS. Creative Capital Inc. provides Mortgage… Show more Creative Capital Inc. Mortgage Company is a current client of DeWitt Group LLC utilizing services on an "as needed" basis. DeWitt Group assisted with the re-start of Creative Capital Inc. Mortgage Company. We have partnered together in order to provide Sales/Marketing and Strategic Business Development utilizing key relationships. Responsible for Quality Control documentation, implementation and as needed audits per the NMLS. Creative Capital Inc. provides Mortgage services for the entire state of Michigan. https://www.facebook.com/creativecapitalmortgage Show less

Marketing, Social Media, Web Development Project

• 2009 - Sep 2012

Whether problems are auto, business, personal matters, or real estate related, PB Advocates has the expertise for resolution. Our advocates and professionals are very diverse. They all have these attributes in common: honesty, integrity, and wisdom. We have taken extensive measures to assure our team of advocates and professionals are properly licensed, and hold the highest credentials and experience possible. Collectively, we represent decades of education, training, and knowledge. The… Show more Whether problems are auto, business, personal matters, or real estate related, PB Advocates has the expertise for resolution. Our advocates and professionals are very diverse. They all have these attributes in common: honesty, integrity, and wisdom. We have taken extensive measures to assure our team of advocates and professionals are properly licensed, and hold the highest credentials and experience possible. Collectively, we represent decades of education, training, and knowledge. The PB Advocacy Team and Professional Network focuses on customer satisfaction with valuable results. Our main goal is resolution to your problems and complete satisfaction! The PB project encompasses website development (WYSIWYG and HTML code) ,Social Media Marketing, digital, direct marketing strategy and implementation. Provided creative layout of graphics, copy and communications content . I continue to assist PB Advocates on an as needed basis as well as support them with continuing Social Media. I am still working with PB Advocates on an as needed basis! Show less Whether problems are auto, business, personal matters, or real estate related, PB Advocates has the expertise for resolution. Our advocates and professionals are very diverse. They all have these attributes in common: honesty, integrity, and wisdom. We have taken extensive measures to assure our team of advocates and professionals are properly licensed, and hold the highest credentials and experience possible. Collectively, we represent decades of education, training, and knowledge. The… Show more Whether problems are auto, business, personal matters, or real estate related, PB Advocates has the expertise for resolution. Our advocates and professionals are very diverse. They all have these attributes in common: honesty, integrity, and wisdom. We have taken extensive measures to assure our team of advocates and professionals are properly licensed, and hold the highest credentials and experience possible. Collectively, we represent decades of education, training, and knowledge. The PB Advocacy Team and Professional Network focuses on customer satisfaction with valuable results. Our main goal is resolution to your problems and complete satisfaction! The PB project encompasses website development (WYSIWYG and HTML code) ,Social Media Marketing, digital, direct marketing strategy and implementation. Provided creative layout of graphics, copy and communications content . I continue to assist PB Advocates on an as needed basis as well as support them with continuing Social Media. I am still working with PB Advocates on an as needed basis! Show less

Corporate Accounts Manager & Commercial Development, Executive Management Team

• Jan 2011 - Apr 2012

Generates new business by identifying prospects (Automotive OEM, Tier 1, 2, 3) within current operational cells and in new geographical target areas. Works closely with team members to build business case (human capital, cost basis, potential revenue) for expansion to new geographical areas. Understands Automotive Supply Chain in order to identify and provide solutions for improved quality and continuous process improvement. Builds and maintains strong relationships with prospect customers… Show more Generates new business by identifying prospects (Automotive OEM, Tier 1, 2, 3) within current operational cells and in new geographical target areas. Works closely with team members to build business case (human capital, cost basis, potential revenue) for expansion to new geographical areas. Understands Automotive Supply Chain in order to identify and provide solutions for improved quality and continuous process improvement. Builds and maintains strong relationships with prospect customers. Maintains existing customer base by providing exceptional customer service, building on relationships and identifying new business with customer and suppliers. Ensuring all operations are performed to the standards of the customer expectations. This position requires performing in depth business intelligence on prospect companies and current customer base. Credibility is a key factor for winning business and within the operations performed. Commercial Business Development focuses on strategic business partnerships, new service sectors, diverse industry offerings. Working with team members is essential for all responsibilities. Organization and the ability to communicate effectively to all parties is critical to the success of the company. Ability to respond and react quickly at all times ensures customer satisfaction and operational excellence. Responsible for website updates and enhancements and marketing communications collateral. Show less Generates new business by identifying prospects (Automotive OEM, Tier 1, 2, 3) within current operational cells and in new geographical target areas. Works closely with team members to build business case (human capital, cost basis, potential revenue) for expansion to new geographical areas. Understands Automotive Supply Chain in order to identify and provide solutions for improved quality and continuous process improvement. Builds and maintains strong relationships with prospect customers… Show more Generates new business by identifying prospects (Automotive OEM, Tier 1, 2, 3) within current operational cells and in new geographical target areas. Works closely with team members to build business case (human capital, cost basis, potential revenue) for expansion to new geographical areas. Understands Automotive Supply Chain in order to identify and provide solutions for improved quality and continuous process improvement. Builds and maintains strong relationships with prospect customers. Maintains existing customer base by providing exceptional customer service, building on relationships and identifying new business with customer and suppliers. Ensuring all operations are performed to the standards of the customer expectations. This position requires performing in depth business intelligence on prospect companies and current customer base. Credibility is a key factor for winning business and within the operations performed. Commercial Business Development focuses on strategic business partnerships, new service sectors, diverse industry offerings. Working with team members is essential for all responsibilities. Organization and the ability to communicate effectively to all parties is critical to the success of the company. Ability to respond and react quickly at all times ensures customer satisfaction and operational excellence. Responsible for website updates and enhancements and marketing communications collateral. Show less

Marketing Manager

• Mar 2008 - May 2009

Responsible for digital and viral marketing campaigns resulting in lead generation and lead nurture. Identifies and qualifies sales ready leads based on analysis and marketing based behavior utilizing on-demand software as a service platforms. Identifies and coordinates outside media publication opportunities, creates and maintains relationship with media publication representatives and negotiates pricing for publication insertions. Responsible for reviewing customer facing and internal… Show more Responsible for digital and viral marketing campaigns resulting in lead generation and lead nurture. Identifies and qualifies sales ready leads based on analysis and marketing based behavior utilizing on-demand software as a service platforms. Identifies and coordinates outside media publication opportunities, creates and maintains relationship with media publication representatives and negotiates pricing for publication insertions. Responsible for reviewing customer facing and internal communications. Graphic enhancement for internal and customer facing presentations. Responsible for researching, creating a Social Media Marketing campaign. Provides analytical and statistical information with benchmarking and return on investment for digital and viral campaigns. Website maintenance and administration, search engine optimization and analysis of visitors and information downloads from the company website. Show less Responsible for digital and viral marketing campaigns resulting in lead generation and lead nurture. Identifies and qualifies sales ready leads based on analysis and marketing based behavior utilizing on-demand software as a service platforms. Identifies and coordinates outside media publication opportunities, creates and maintains relationship with media publication representatives and negotiates pricing for publication insertions. Responsible for reviewing customer facing and internal… Show more Responsible for digital and viral marketing campaigns resulting in lead generation and lead nurture. Identifies and qualifies sales ready leads based on analysis and marketing based behavior utilizing on-demand software as a service platforms. Identifies and coordinates outside media publication opportunities, creates and maintains relationship with media publication representatives and negotiates pricing for publication insertions. Responsible for reviewing customer facing and internal communications. Graphic enhancement for internal and customer facing presentations. Responsible for researching, creating a Social Media Marketing campaign. Provides analytical and statistical information with benchmarking and return on investment for digital and viral campaigns. Website maintenance and administration, search engine optimization and analysis of visitors and information downloads from the company website. Show less

Business Development Marketing

• Jul 2007 - Feb 2008

Project based position responsible for strategic and tactical marketing plan with strong adherence to a limited budget. Responsible for large scale marketing projects including identifying and qualifying leads, art direction, graphics creation. Works with vendors to ensure quality and timeline are met. Creates presentations and proposals to clients. Presents services to clients and works to gain new clients. Responsible for identifying new referral sources and seminars to educate local West… Show more Project based position responsible for strategic and tactical marketing plan with strong adherence to a limited budget. Responsible for large scale marketing projects including identifying and qualifying leads, art direction, graphics creation. Works with vendors to ensure quality and timeline are met. Creates presentations and proposals to clients. Presents services to clients and works to gain new clients. Responsible for identifying new referral sources and seminars to educate local West Michigan businesses. Responsible for website analysis and future changes to content. Initiated the implementation of LEAN process improvement in the Business Development department. Currently working for Axios on a freelance and small project basis. Show less Project based position responsible for strategic and tactical marketing plan with strong adherence to a limited budget. Responsible for large scale marketing projects including identifying and qualifying leads, art direction, graphics creation. Works with vendors to ensure quality and timeline are met. Creates presentations and proposals to clients. Presents services to clients and works to gain new clients. Responsible for identifying new referral sources and seminars to educate local West… Show more Project based position responsible for strategic and tactical marketing plan with strong adherence to a limited budget. Responsible for large scale marketing projects including identifying and qualifying leads, art direction, graphics creation. Works with vendors to ensure quality and timeline are met. Creates presentations and proposals to clients. Presents services to clients and works to gain new clients. Responsible for identifying new referral sources and seminars to educate local West Michigan businesses. Responsible for website analysis and future changes to content. Initiated the implementation of LEAN process improvement in the Business Development department. Currently working for Axios on a freelance and small project basis. Show less

Owner

• 2000 - 2008

A strong business with loyal clientele, this equestrian center has thrived mainly due to targeted marketing efforts, customer service and a passion for horses. Responsible for employees, instructors, horses and general barn management including feed analysis, medical care and equine behavior analysis and correction. Instruction of all levels of riders as well as training of instructors on giving riding lessons. Hobby/business is highly customer focused and requires constant interpersonal skills… Show more A strong business with loyal clientele, this equestrian center has thrived mainly due to targeted marketing efforts, customer service and a passion for horses. Responsible for employees, instructors, horses and general barn management including feed analysis, medical care and equine behavior analysis and correction. Instruction of all levels of riders as well as training of instructors on giving riding lessons. Hobby/business is highly customer focused and requires constant interpersonal skills along with people management. Trained horses and clients for the show ring, take clients and horses to local horse shows. Responsible for Advertising, Marketing, Finance and Special Events. Show less A strong business with loyal clientele, this equestrian center has thrived mainly due to targeted marketing efforts, customer service and a passion for horses. Responsible for employees, instructors, horses and general barn management including feed analysis, medical care and equine behavior analysis and correction. Instruction of all levels of riders as well as training of instructors on giving riding lessons. Hobby/business is highly customer focused and requires constant interpersonal skills… Show more A strong business with loyal clientele, this equestrian center has thrived mainly due to targeted marketing efforts, customer service and a passion for horses. Responsible for employees, instructors, horses and general barn management including feed analysis, medical care and equine behavior analysis and correction. Instruction of all levels of riders as well as training of instructors on giving riding lessons. Hobby/business is highly customer focused and requires constant interpersonal skills along with people management. Trained horses and clients for the show ring, take clients and horses to local horse shows. Responsible for Advertising, Marketing, Finance and Special Events. Show less

COO/Owner and Investor

• Nov 2005 - May 2007

Created Medi-Spa with 3 locations in West Michigan, Denise’s creative and resourceful thinking enabled this company to grow based on one third (1/3) of the capital that is generally needed. Created corporate image, identity, graphics, legal corporate structure, federal trademark application, and liability and informational documentation. Knowledge of Medical Cosmetic procedures, treatments and product vendors. Education to clients regarding product and procedure offerings. Responsible for… Show more Created Medi-Spa with 3 locations in West Michigan, Denise’s creative and resourceful thinking enabled this company to grow based on one third (1/3) of the capital that is generally needed. Created corporate image, identity, graphics, legal corporate structure, federal trademark application, and liability and informational documentation. Knowledge of Medical Cosmetic procedures, treatments and product vendors. Education to clients regarding product and procedure offerings. Responsible for decision making in the following areas: Public Relations, Marketing, Client Relations, Human Resources, Industry Regulations and Trends, Non-Profit organization and fundraising efforts, Finances including P & L, Forecasting, and Procurement Show less Created Medi-Spa with 3 locations in West Michigan, Denise’s creative and resourceful thinking enabled this company to grow based on one third (1/3) of the capital that is generally needed. Created corporate image, identity, graphics, legal corporate structure, federal trademark application, and liability and informational documentation. Knowledge of Medical Cosmetic procedures, treatments and product vendors. Education to clients regarding product and procedure offerings. Responsible for… Show more Created Medi-Spa with 3 locations in West Michigan, Denise’s creative and resourceful thinking enabled this company to grow based on one third (1/3) of the capital that is generally needed. Created corporate image, identity, graphics, legal corporate structure, federal trademark application, and liability and informational documentation. Knowledge of Medical Cosmetic procedures, treatments and product vendors. Education to clients regarding product and procedure offerings. Responsible for decision making in the following areas: Public Relations, Marketing, Client Relations, Human Resources, Industry Regulations and Trends, Non-Profit organization and fundraising efforts, Finances including P & L, Forecasting, and Procurement Show less

General Manager - Quality Manager - Internal Auditor

• Sep 1996 - Aug 1997

Developed and implemented ISO 9002 certification process, and trained leaders on rules and procedures. Consolidated and communicated weekly sales information to business leaders. Worked with 3rd party toll free phone system to improve effectiveness of nationwide customer service program. Trained office assistants on use of technology advances in telecommunications and computer systems. Provided general office support to business leaders. Developed and implemented ISO 9002 certification process, and trained leaders on rules and procedures. Consolidated and communicated weekly sales information to business leaders. Worked with 3rd party toll free phone system to improve effectiveness of nationwide customer service program. Trained office assistants on use of technology advances in telecommunications and computer systems. Provided general office support to business leaders.

Order Coordinator - Order Scheduler - Past Due Order Specialist - Service Order Specialist

• 1994 - 1995

Received 3 promotions in roughly a year period. Order Coordinator and Order Scheduler were both jobs to process orders. Past Due Order Specialist - cleaned up old orders and created new process based on CPI and LEAN principles. Maintained ISO Documentation Service Order Specialist - Created process to identify root cause of incorrect product. Managed re-work of product from order specifications, engineering, purchasing, manufacturing, to final shipment of correct product back to… Show more Received 3 promotions in roughly a year period. Order Coordinator and Order Scheduler were both jobs to process orders. Past Due Order Specialist - cleaned up old orders and created new process based on CPI and LEAN principles. Maintained ISO Documentation Service Order Specialist - Created process to identify root cause of incorrect product. Managed re-work of product from order specifications, engineering, purchasing, manufacturing, to final shipment of correct product back to customer. Implemented corrective actions in conjunction with CPI and ISO standards to eliminate future warranty issues. Continued Office Furniture Experience - Business Interiors Dealerships - Indianapolis, IN and Boise, ID Show less Received 3 promotions in roughly a year period. Order Coordinator and Order Scheduler were both jobs to process orders. Past Due Order Specialist - cleaned up old orders and created new process based on CPI and LEAN principles. Maintained ISO Documentation Service Order Specialist - Created process to identify root cause of incorrect product. Managed re-work of product from order specifications, engineering, purchasing, manufacturing, to final shipment of correct product back to… Show more Received 3 promotions in roughly a year period. Order Coordinator and Order Scheduler were both jobs to process orders. Past Due Order Specialist - cleaned up old orders and created new process based on CPI and LEAN principles. Maintained ISO Documentation Service Order Specialist - Created process to identify root cause of incorrect product. Managed re-work of product from order specifications, engineering, purchasing, manufacturing, to final shipment of correct product back to customer. Implemented corrective actions in conjunction with CPI and ISO standards to eliminate future warranty issues. Continued Office Furniture Experience - Business Interiors Dealerships - Indianapolis, IN and Boise, ID Show less