Denise Norman

Bookkeeper/ Office Manager/H.R. at Hospitality Guru Group
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Contact Information
us****@****om
(386) 825-5501
Location
Elgin, Illinois, United States, US

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5.0

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Mike Hess

Denise is a very thorough person. She is able to perform all controller duties, plus payroll oriented, great communication skills, and she has the ability to help a company's bottom line. She truly is a person you can trust!

Roy Sye

I hired Denise back in 1998 at Candle Corporation/Blyth as a Project Leader. She brought a wealth of experience with her, most notably in the financial area and the process management area. Denise works well as a liason between the business and Information Technology. She understands how the business works and recommends solutions that address business issues. Denise was also involved in Business Intelligence using Qlikview as a BI tool.She support many users, including remote salespeople, executives, middle-management and clerical users. I would be happy to be a personal reference to Denise for any future job opportunity. Roy Sye

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Experience

    • United States
    • Hospitality
    • Bookkeeper/ Office Manager/H.R.
      • Aug 2017 - Present
    • Bookkeeper Administrative Assistant
      • Jan 2017 - Jul 2017

      Financially responsible for 5 LLC’s working for an Infectious Disease doctor. Worked with 2 medical doctor offices, hospitals, and nursing homes. Other companies included: property management, franchise development, and personal matters. • Negotiated new contracts of existing services for the majority of the vendor’s used. This improved billing & pricing. • Installed allocations of income and expenses based on which medical office, nursing home, or hospital. Financially responsible for 5 LLC’s working for an Infectious Disease doctor. Worked with 2 medical doctor offices, hospitals, and nursing homes. Other companies included: property management, franchise development, and personal matters. • Negotiated new contracts of existing services for the majority of the vendor’s used. This improved billing & pricing. • Installed allocations of income and expenses based on which medical office, nursing home, or hospital.

    • Office Manager/Accountant/H.R.
      • Mar 2013 - Jan 2017

      Bookkeeper for multiple companies and hotel properties. This company manages 6 hotels under the brand names of: Holiday Inn, Holiday Inn Express, and Comfort Inn. Also serves as administrative assistant, Human Resources, construction administration, vendor contract administration, payroll processing and general oversight of all office related functions. • Bring the accounting and payroll processing in house for 6 hotels utilizing Quickbooks software, eliminating outside accounting and payroll services. • Assist in all aspects for new construction of 2 additional hotels, complete renovation of one existing hotel, and association and property management for the building that the office is located in. This includes but is not limited to: accounting, escrow and note management, bank/vendor/contractor management, and draw payments. I am a notary. • I am also proficient in Excel, Quickbooks, and all Microsoft Office software. Show less

    • United States
    • Restaurants
    • Bartender
      • Oct 2007 - Mar 2013

      Mixologist, cook, server, entertain, communicate, money & time & people management, promoting. Mixologist, cook, server, entertain, communicate, money & time & people management, promoting.

    • Construction
    • 1 - 100 Employee
    • Controller
      • Jun 2011 - Feb 2013

      Responsible for: G/L, Chart of Accounts. A/P, Payroll, Purchasing, Bank Reconciliations, P & L, Monthly/Quarterly/Yearly Reporting, Also manage: fleet vehicles, company cell phones, company charge cards, and material/vendor pricing. Responsible for: G/L, Chart of Accounts. A/P, Payroll, Purchasing, Bank Reconciliations, P & L, Monthly/Quarterly/Yearly Reporting, Also manage: fleet vehicles, company cell phones, company charge cards, and material/vendor pricing.

    • Program Manager
      • Oct 2007 - Dec 2010

      Managed software integration and training for A/R, A/P, inventory control, and staff administration. Implemented the Bi-State Point of Sale touch screen NCR system. Managed 12. Managed software integration and training for A/R, A/P, inventory control, and staff administration. Implemented the Bi-State Point of Sale touch screen NCR system. Managed 12.

    • Consumer Goods
    • 1 - 100 Employee
    • Senior Project Leader
      • Nov 1998 - Sep 2007

      Served as Project Leader within an I.T. department of up to 45 employees serving various business units. Worked with various platforms and software products ranging from Internet applications to midrange (AS/400 using BPCS software) to Business Intelligence. Collaborated with various levels and functions as Business Liaison between I.T. and the Executive Steering Committee, Accounting, Credit, Tax, Audit and Manufacturing departments. Also interfaced with external vendors. Managed projects that ranged from enhancements to current systems, product research and development of new tools and applications, and complete life cycle development through user documentation and training. Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Development Project Manager
      • Jun 1994 - Nov 1998

      Manager of proprietary software application generating 80% of the company’s title-related revenue, serving over 100 branch offices. Project team lead for software design and integration for scope control, cost proposals, resource utilization, user requirements analysis and planning. Managed staff of 15 and an operating budget of $890K. Manager of proprietary software application generating 80% of the company’s title-related revenue, serving over 100 branch offices. Project team lead for software design and integration for scope control, cost proposals, resource utilization, user requirements analysis and planning. Managed staff of 15 and an operating budget of $890K.

    • Oil and Gas
    • 1 - 100 Employee
    • Programmer
      • 1990 - 1994

      Develop, code, and support credit card operation for the Unocal/Access 76 truckdrivers to utilize at the truck stops. Develop, code, and support credit card operation for the Unocal/Access 76 truckdrivers to utilize at the truck stops.

Education

  • Elgin Community College
    Associates, Business
    1982 - 1985
  • Elgin Community College
    Applied Science, Computer Programming
    1979 - 1981

Community

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