Denise Williams
Medical Receptionist at America's Best Contacts & Eyeglasses- Claim this Profile
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Topline Score
Bio
Credentials
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Certified Customer Service Professional (CCSP)
University HospitalsMay, 2017- Oct, 2024 -
HIPAA Associate (HIPAAA)
Customer Experience Professionals Association (CXPA)Mar, 2016- Oct, 2024 -
Quality Auditor
Cable & Wireless CommunicationsJun, 2012- Oct, 2024
Experience
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America's Best Contacts & Eyeglasses
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United States
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Retail
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700 & Above Employee
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Medical Receptionist
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Jun 2020 - Present
• Greet patients • Schedule and cancel appointments • register medical records according to practice operations • Registers patients, verifies data and assists with completing forms • Obtains and updates demographic, billing and third-party coverage information • Explains policies and procedures to patients, families, and visitors as needed • Answers and screens incoming telephone calls • Greet patients • Schedule and cancel appointments • register medical records according to practice operations • Registers patients, verifies data and assists with completing forms • Obtains and updates demographic, billing and third-party coverage information • Explains policies and procedures to patients, families, and visitors as needed • Answers and screens incoming telephone calls
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University Hospitals
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United States
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Hospitals and Health Care
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700 & Above Employee
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Customer Service Representative
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Nov 2015 - Jun 2020
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Education
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2018 - 2021
Southern New Hampshire University
Health Management Associates Degree, Health Management Associates Degree
Community
