Experience

Mayfield Press

• United Kingdom
• Printing Services
• 1 - 100 Employee

• ISO & Stock Control Manager

  • Jan 2004 - Present

  Whilst having a family moved back to an Account Manager, process orders for printing lithographic and digital, finishing, direct mail and packaging. Promoted to ISO & Stock Control Manager. • Set and communicate to staff press equipment, maintenance allocation, agree performance standards, monitor and record performance and drive process improvements.• Manage all policies ISO, FSC, Health & Safety, Risk assessments, First Aid & Fire Marshall certificates.• Co-Ordinate events and seminars organising the delivery and collection of all merchandise.• I manage the policies and procedures, keeping up to date with legislations in line with HR.• Ensure all training and development interventions are aligned with the business strategy and met in accordance with the organisational, departmental, and individual needs.• Attend management meetings and contribute to the development and delivery of the business strategy.• Undertake team meetings and briefings at least once a month to ensure the effective flow of information.• Ensure all standard operating procedures are adhered to in accordance with regulations.• Consistently strive to improve quality, working within the company’s Key Performance Indicators and Standard Operating Procedures.• Take responsibility for actions and make decisions appropriate to the level of authority and expertise.• Communicate and relate to people in the most appropriate way to ensure continuity of work across all shifts.• Contribute positively to the team effort to ensure maximum efficiency• Ensure a high emphasis is placed upon customer care for internal and external customers. • Carry out site stock checks, as and when requested with a full understanding of process and procedures. Including Stock Control Management and customer online ordering portal and replenishing stock.



Windles Group

• United Kingdom
• Printing Services
• 1 - 100 Employee

• Production Manager

  • Jan 1995 - Present

  Initially Production Controller promoted to Production Manager for the manufacture of greetings cards and other printed matter. Scheduling manufacture of print through each process including lithographic print, finishing and co-ordinating projects, ensuring timely deadlines are met. Quotations, process orders, purchasing and invoicing. Management meetings achieving effective planning, implement improvements and processes where necessary to achieve maximum productivity.• Responsible for implementing and improving stock control processes and procedures.• Maintained working relationships with both customers and suppliers.• I managed and developed each team, ensuring objectives were communicated and understood, reporting and monitoring individual’s performances as and when required, setting clear objectives to improve performance through effective leadership and management. • I ensured the production management & staffing was always in place to ensure production manning requirements.• Controlling all production areas so they managed to optimise throughput, meet deadlines, and ensure no errors.• Planned and managed conflicting priorities to ensure production continuity and achieve all customer expectations. • Optimised operational efficiency through effective people management ensuring high levels of morale, team welfare and development.• Planned priorities, organised and delegated appropriately to meet work time constraints.• All duties performed in accordance with ISO certifications.



Imago Group

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Production Controller Assistant

  • Jan 1991 - Jan 1995

  Production Controller Assistant for production of books. Corresponding with customers and overseas suppliers to help with approval of proofs and the manufacture of book printing and bindery achieving customer deadlines and publishing dates. Production Controller Assistant for production of books. Corresponding with customers and overseas suppliers to help with approval of proofs and the manufacture of book printing and bindery achieving customer deadlines and publishing dates.