Experience

Harding

• United Kingdom
• Retail
• 400 - 500 Employee

• HR Business Partner

  • Jul 2022 - Present

  We are an award winning global retail business with the trading winds set firmly in our sails. Our aim to be the first port of call for visionary cruise line partners, helping to excite and entice customers with innovative shopping experiences. We are an award winning global retail business with the trading winds set firmly in our sails. Our aim to be the first port of call for visionary cruise line partners, helping to excite and entice customers with innovative shopping experiences.



GreenSquareAccord

• United Kingdom
• Non-profit Organizations
• 200 - 300 Employee

• People Partner

  • Mar 2021 - Jul 2022



Bromford

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• HR Business Partner

  • Jan 2019 - Mar 2021

  We are a housing association – one of the biggest in the country, with 44,000 homes spread across central and south west England. We believe in providing warm, safe and secure homes. But ultimately, we’re a people business. Not only do we care about the 100,000 people who live in our homes, we want them to thrive. My role is to ensure we have an engaged, effective and productive colleagues that provide an industry beating service to our customers. We are a housing association – one of the biggest in the country, with 44,000 homes spread across central and south west England. We believe in providing warm, safe and secure homes. But ultimately, we’re a people business. Not only do we care about the 100,000 people who live in our homes, we want them to thrive. My role is to ensure we have an engaged, effective and productive colleagues that provide an industry beating service to our customers.



Ladbrokes Coral

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Regional HR Business Partner

  • Jul 2017 - Mar 2021



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Regional HR Business Partner

  • Jun 2015 - Jul 2017



Virgin Active

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• HR Business Partner

  • Aug 2012 - Jun 2015

  Partner with Regional Directors to ensure the people plan maximises commercial output, through effective recruitment, performance managment, talent and succession plans Partner with Regional Directors to ensure the people plan maximises commercial output, through effective recruitment, performance managment, talent and succession plans



HC-One

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• HR Business Partner

  • Jan 2012 - Aug 2012

  • Successfully executed an extensive change management program • Designed and implemented a number of HR policies and procedures • Manage and coach HR Advisors • Devised and implemented a regional HR plan to support the regional operational plan • Coach and support senior management team • Successfully executed an extensive change management program • Designed and implemented a number of HR policies and procedures • Manage and coach HR Advisors • Devised and implemented a regional HR plan to support the regional operational plan • Coach and support senior management team



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• HR Busness Partner

  • Feb 2011 - Jan 2012

  • HR Manager for circa 1000 employees covering a geographical location of Wales, Midlands and Staffordshire. Delivering key HR programs including Talent Management, Skills Transformation, Performance and Remuneration reviews, Succession Planning, Organisational Change and Development activities. • Shaping business results through gaining insight and expertise to drive action • Lead Reward role for UK South, responsible for all Pay & Bonus issues. • HR Manager for circa 1000 employees covering a geographical location of Wales, Midlands and Staffordshire. Delivering key HR programs including Talent Management, Skills Transformation, Performance and Remuneration reviews, Succession Planning, Organisational Change and Development activities. • Shaping business results through gaining insight and expertise to drive action • Lead Reward role for UK South, responsible for all Pay & Bonus issues.



Arval BNP Paribas Group

• France
• Financial Services
• 700 & Above Employee

• HR Business Partner

  • 2009 - 2011

  • Implemented People Plan/strategy across business areas in order to increase productivity, efficiency and quality that encompasses Reward & recognition framework, Employee Engagement, Performance Management, Recruitment, Organisation Design, Career and Leadership Development. • Worked as part of a cross functional virtual team representing the UK, and involving representatives from France, Belgium, Luxembourg and Italy. • Implemented People Plan/strategy across business areas in order to increase productivity, efficiency and quality that encompasses Reward & recognition framework, Employee Engagement, Performance Management, Recruitment, Organisation Design, Career and Leadership Development. • Worked as part of a cross functional virtual team representing the UK, and involving representatives from France, Belgium, Luxembourg and Italy.



T-Mobile UK

• Philippines

• HR Business Partner - Outsourcing

  • 2007 - 2009

  The HR lead on a project team, setting up off-shore contact centres in the Philippines and India. Ensuring from a HR perspective that fundamental policies and processes were in place e.g. - Ensuring the leadership team were capable and able to meet T-Mobile’s CS strategy - Robust frameworks in place to support HR strategy - Ensure culture and aspirations reflect those of T-Mobile - Map T-Mobile values and Performance Management philosophy The HR lead on a project team, setting up off-shore contact centres in the Philippines and India. Ensuring from a HR perspective that fundamental policies and processes were in place e.g. - Ensuring the leadership team were capable and able to meet T-Mobile’s CS strategy - Robust frameworks in place to support HR strategy - Ensure culture and aspirations reflect those of T-Mobile - Map T-Mobile values and Performance Management philosophy



Virgin Media

• United Kingdom
• Telecommunications
• 700 & Above Employee

• HR Business Partner

  • 2003 - 2007

  • Organisational design of Telesales function in line with overall business objectives to enable us to meet key targets of new connections for 2006-2007, one of the most profitable arms of the business. • People stream owner of ‘Team Manager Engagement’ project, this involved research & analysis to identify significant barriers to employee engagement. Resulted in the creation of the ‘Team Manager Forum’ to discuss key operational improvements and efficiencies and empowers managers to have a visible input into key business drivers • Upskilling 70 plus Team Managers to deliver and facilitate first stage disciplinary warnings [without HR support] • Assisted in the redesign of Assessment Centers for volume recruitment of CSA’s • Designed and delivered ‘Retention Workshop’ for all new and existing managers • Planned & designed the recruitment strategy and induction process for all Telesales staff Show less