Experience

South Pointe Insurance Services

• United States
• Insurance
• 1 - 100 Employee

• Commercial CSR

  • Sep 2013 - Present

  Commercial Account Manager - Specializing in hard to place commercial accounts. Currently working remotely from home. Commercial Account Manager - Specializing in hard to place commercial accounts. Currently working remotely from home.



Private Care

• United Arab Emirates
• Wellness and Fitness Services
• 1 - 100 Employee

• Private Caregiver

  • Nov 2010 - Jul 2012

  Provided care for an 80 yr. old gentleman who had fallen and broke C7 & C4. He recovered but needed constant care during the day. Duties: Responsible for scheduling and transporting him to all appointments, laid out his pills at breakfast and evening, ordered medications through Medco, assisted in maintaining his ileostomy, cleaning and cooking, responsible for maintaining his at-home physical therapy exercises, learned through the Center of Dialysis in Euclid, OH how to perform dialysis for his at-home hemodialysis treatment. Managed dialysis equipment and ordering of supplies. Show less



Insurance Programs of America

• United States
• Insurance
• 1 - 100 Employee

• Broker/CSR

  • Jun 2008 - Sep 2009

  Working with independent insurance agents to secure their hard to place hotel/motel business and coastal property accounts as well as construction markets, auto, small businesses. Worked closely with other companies to secure the insurance at the needed rate. Worked with Bermuda Carriers and London for some of our coastal property accounts. Working with independent insurance agents to secure their hard to place hotel/motel business and coastal property accounts as well as construction markets, auto, small businesses. Worked closely with other companies to secure the insurance at the needed rate. Worked with Bermuda Carriers and London for some of our coastal property accounts.



Florida Insurance Center Inc

• United States
• Insurance
• 1 - 100 Employee

• Agent/CSR

  • Sep 2005 - Jun 2008

  Worked as an Agent/CSR, managing a book of business for three different producers. Handling incoming calls, renewals, new business, quotes, claims, invoicing. Worked as an Agent/CSR, managing a book of business for three different producers. Handling incoming calls, renewals, new business, quotes, claims, invoicing.



Wilson-Hite Insurance Agency

• Agent/CSR

  • Sep 2002 - May 2005

  Worked closely with 3 producers to manage commercial and personal lines book of business. Also managed our Agency Management System. Was responsible for renewals, new business, quoting, incoming calls, billing. claims. Worked closely with 3 producers to manage commercial and personal lines book of business. Also managed our Agency Management System. Was responsible for renewals, new business, quoting, incoming calls, billing. claims.



Virginia Gay

• United States

• Certified Nurses Aide

  • Mar 2001 - Sep 2002

  Assisted residents in their activities of daily living and helped them to maintain exercise program to keep them at their level or increase their level of functioning on a daily basis Assisted residents in their activities of daily living and helped them to maintain exercise program to keep them at their level or increase their level of functioning on a daily basis



Paul C. McCoy & Co Insurance

• Insurance Representative

  • Jan 1999 - Jan 2001

  Provide administrative support for two insurance agents in selling and retaining quality personal lines accounts Prepare invoicing for more than $500,000 in annual sales Perform rating of individual policies to provide quotes on premiums Issued new business for individual clients Interaction with clients to assist in changes, questions regarding coverage's, billings and/or claims Utilize Applied Management System to process and update renewals, correspondence, applications Utilized company specific software for rating, issuing of new business and renewals; Handle incoming individual quotes, completing applications, processing direct and agency bill policies Work with company underwriters to obtain pricing and qualifications of accounts Process endorsements, cancellations, bind coverage, assist customers with concerns of coverage, billings, claims Set up claims for claims adjuster, work with claims adjusters if needed in settling claims and settling small claims in the office for minor damages Processed daily deposits, balanced bank statement, paid company statements in a timely manner Show less



Dennis A. Davis

• United States

• Insurance Representative

  • May 1996 - Jan 1999

  Assisted agent in selling and retaining quality personal lines accounts Input policies and check status of policies on American Family Insurance specific software Handle incoming calls for quoting, rating, completing applications, and uploading into the system for issuance Prospect quoting, calling individuals for x-dates Interactions with customers to assist in changes, questions regarding coverage's, billings or claims Assisted agent in selling and retaining quality personal lines accounts Input policies and check status of policies on American Family Insurance specific software Handle incoming calls for quoting, rating, completing applications, and uploading into the system for issuance Prospect quoting, calling individuals for x-dates Interactions with customers to assist in changes, questions regarding coverage's, billings or claims

• Insurance Representative

  • May 1995 - May 1996

  Provide administrative support for two insurance agents in selling and retaining quality personal lines accounts Prepare invoicing for more than $500,000 in annual sales Perform rating of individual policies to provide quotes on premiums Issued new business for individual clients Utilize Applied Management System to process and update renewals, correspondence, applications Utilized company specific software for rating, issuing of new business and renewals (Safeco, Cincinnati Insurance Company, Travelers) Handle incoming individual quotes, completing applications, processing direct and agency bill policies Work with company underwriters to obtain pricing and qualifications of accounts Process endorsements, cancellations, bind coverage, assist customers with concerns of coverage, billings, claims Set up claims for claims adjuster, work with claims adjusters if needed in settling claims and settling small claims in the office for minor damages Show less