Experience

Disability Management Institute

• Canada
• Insurance
• 1 - 100 Employee

• • May 2021 - Present

• • Oct 2014 - May 2021

  ● Tasked with developing strategies to proactively address complex or stalling files, to provide clients with options, and where possible coordinate the return to work or accommodation of ill and/or injured employees. ● Serves as a resource for employees, supervisors, unions, and carriers by providing relevant information and supporting all parties in the disability management process. ● Adjudicates the​ eligibility for benefits in accordance to policy within the established time frames for employer self administered benefits. ● Review and process eligible benefits available through the group benefits package and offer resources available through varying sources. ● Assisting with the training, and coaching of junior staff members on complex file management. ● Involved in the creation, review and revision of policies, procedures, and resources. ● Required to present information regarding the organization's program, general trending/performance of specific groups, and specific case management to partners, third party members, and management. ● Complete data entry/tracking and reporting and review of findings to determine general trending and mitigation strategies if required. Show less

• • Oct 2011 - Jan 2015