Denise Rose

Claims Adjuster at USAA Auto Insurance
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Empathy for Customer Service Professionals
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • How to Be an Adaptable Employee during Change and Uncertainty
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Tips for Better Business Writing
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Expert Insights on Essential Customer Service Skills
    Skillsoft
    Jul, 2022
    - Nov, 2024
  • Polishing Your Skills for Excellent Customer Service
    Skillsoft
    Jul, 2022
    - Nov, 2024
  • Administrative Support: Interacting Effectively with Colleagues
    Skillsoft
    Jun, 2022
    - Nov, 2024
  • Building Customer Relationships in a Virtual Environment
    Skillsoft
    Jun, 2022
    - Nov, 2024
  • Effectively Directing and Delegating as a Manager
    Skillsoft
    Jun, 2022
    - Nov, 2024
  • Effectively Directing and Delegating as a Manager
    Skillsoft
    Jun, 2022
    - Nov, 2024
  • Expert Insights on Customer Relationships
    Skillsoft
    Jun, 2022
    - Nov, 2024
  • Writing Skills for Public Relations
    Skillsoft
    Jun, 2022
    - Nov, 2024
  • Communicating Effectively with Customers
    Skillsoft
    Oct, 2021
    - Nov, 2024
  • Controlling Conflict, Stress, and Time in Customer Service
    Skillsoft
    Oct, 2021
    - Nov, 2024
  • Customer Service: Engaging with Customers
    Skillsoft
    Oct, 2021
    - Nov, 2024
  • Dealing with Customer Service Incidents and Complaints
    Skillsoft
    Oct, 2021
    - Nov, 2024
  • Expert Insights on Call Center Operations Management
    Skillsoft
    Oct, 2021
    - Nov, 2024
  • Customer Service: Becoming a Chat Agent Star
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Customer Service: Discovering Customer Needs
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Customer Service: Generating Effective Solutions
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Customer Service: Generating Effective Solutions
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Customer Service: Interpreting Customers’ Service Priorities
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Customer Service: Strengthening Your Service Skills
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Designing a Customer Service Strategy
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Facing Confrontation in Customer Service
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Interacting with Customers
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Providing On-site Customer Service
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Providing Telephone Customer Service
    Skillsoft
    Sep, 2021
    - Nov, 2024
  • Rapport Building in Customer Service
    Skillsoft
    Sep, 2021
    - Nov, 2024

Experience

  • USAA Auto Insurance
    • United States
    • Insurance
    • 100 - 200 Employee
    • Claims Adjuster
      • Jan 2023 - Present

  • Accenture
    • Remote
    • Customer Service Representative
      • Jun 2022 - Present

  • San Anotonio is Getting out of Hand
    • San Antonio, Texas Metropolitan Area
    • Content Writer
      • Jan 2021 - Present

      Responsible for presenting engaging up-to-the-minute content and copy • Researching validity and location of San Antonio-centric news, photos, and other digital content • Function within an intimate team to engage and grow the reach of content Responsible for presenting engaging up-to-the-minute content and copy • Researching validity and location of San Antonio-centric news, photos, and other digital content • Function within an intimate team to engage and grow the reach of content

  • Rose Household
    • San Antonio, Texas Metropolitan Area
    • Domestic Engineer
      • Apr 2003 - Present

      Volunteer position requiring training in child development, early childhood behavior, adolescent and prepubescent behavior, and interpersonal/intergenerational group dynamics Volunteer position requiring training in child development, early childhood behavior, adolescent and prepubescent behavior, and interpersonal/intergenerational group dynamics

  • Liberty Fireworks and Pyrotechnics
    • Seasonal Sales Associate
      • Dec 2022 - Dec 2022

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • CSR Support Lead/Trainer
      • Jun 2021 - Jan 2022

    • Customer Service Specialist
      • Jun 2020 - Jan 2022

      Provided high quality customer support in a leadership position.

  • H-E-B
    • United States
    • Retail
    • 700 & Above Employee
    • Delivery Driver
      • Jul 2020 - Oct 2021

      Home delivery of groceries Home delivery of groceries

  • Qurate Retail Group
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Nov 2019 - Jun 2020

  • ACP Primary
    • San Antonio, Texas Area
    • Care Provider
      • Aug 2019 - Feb 2020

  • CDS in Texas
    • New Braunfels, Texas
    • Nanny/Assistant
      • Feb 2018 - Aug 2018

  • Calvary Chapel Conference Center
    • Riverside County, CA
    • Food Server
      • Dec 2002 - Feb 2003

  • Daycare (No longer in business)
    • San Antonio, Texas Area
    • Childcare Provider
      • Aug 2000 - Oct 2000

  • Atlantic Finance Co.
    • San Antonio, Texas Area
    • Administrative Assistant
      • Jun 2000 - Aug 2000

      Called customers, Fielded loan applications, Ran credit checks Called customers, Fielded loan applications, Ran credit checks

  • McDonald's
    • United States
    • Restaurants
    • 700 & Above Employee
    • Cashier
      • May 1999 - Jul 1999

Education

  • Northwest Vista College
    TBD, Psychology
    2019 - 2022
  • Calvary Chapel Bible College
    Associate's degree, Theology/Theological Studies
    2001 - 2003
  • Edison High School
    High School Diploma

Community

You need to have a working account to view this content. Click here to join now