Denise Moraes

Manager, Member Success & Events at leap.club
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Contact Information
Location
Mumbai, IN
Languages
  • English -
  • Hindi Limited working proficiency

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Experience

    • China
    • Education Administration Programs
    • 1 - 100 Employee
    • Manager, Member Success & Events
      • Jan 2023 - Present

    • Senior Associate, Member Success & Retention
      • Apr 2022 - Dec 2022

    • Associate, Member Success
      • Sep 2021 - Mar 2022

      leap.club is a network built for only women with a clear mission - more women in leadership positions. we bring to you superior networking opportunities, enable new connections, access to exclusive events, upskilling & jobs! for insight and more on the impact we create, drop by our testimonials page - love.leap.club.

    • India
    • Real Estate
    • 300 - 400 Employee
    • Associate, Billing Management
      • Oct 2019 - Sep 2021

      I further moved on to the role of Community Associate and worked on desk sales and revenue which entails: - Conducting building tours set up by the Sales team for prospective members and providing product expertise - Understand the prospect’s business to deliver the best suited proposal for their requirement. - Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to… Show more I further moved on to the role of Community Associate and worked on desk sales and revenue which entails: - Conducting building tours set up by the Sales team for prospective members and providing product expertise - Understand the prospect’s business to deliver the best suited proposal for their requirement. - Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience. - Overlook billing management of 4 WeWork asset portfolios ensuring the existing customer invoices are finalised and paid for on time. - Review of invoices to ensure accuracy. - Ensure hygiene of the customers billing account, resolve any pending discrepancies. - Review the P/L and any revenue based reports. - Track any gaps/ snags faced under the Billing function and alert the concerned department. - Derive future action points from via reports to forecast and budget future expenses and set revenue targets.

    • Intern, Sales & Events
      • May 2019 - Sep 2019

      WeWork offers a flexible workspace solution to your business needs. Whether you’re starting as a one-person show or a global fortune-500 company, our office space products are built for each type of business. We're committed to delivering flexible solutions, inspiring, safety-focused spaces, and unmatched community experiences. My role as an intern focused on member/customer experience and engagement which included: - Customer service and queries and on-site point of contact… Show more WeWork offers a flexible workspace solution to your business needs. Whether you’re starting as a one-person show or a global fortune-500 company, our office space products are built for each type of business. We're committed to delivering flexible solutions, inspiring, safety-focused spaces, and unmatched community experiences. My role as an intern focused on member/customer experience and engagement which included: - Customer service and queries and on-site point of contact. - Curate daily events, seminars and network sessions. - Understand customer interests to create micro communities with the space. - Evaluate events based on attendance, satisfaction, and impact on the appropriate event team. - Ensure building-specific operational requirements are met for each event. - Budgeting for expenses. - Revenue generation via external event space requests.

    • United States
    • Internet Publishing
    • 400 - 500 Employee
    • Ambassador
      • Apr 2019 - Jun 2019

      Curate events and collaborations Promote the app by word of mouth and social media Attain downloads for the app Curate events and collaborations Promote the app by word of mouth and social media Attain downloads for the app

    • Education Administration Programs
    • 1 - 100 Employee
    • Placement Coordinator
      • Jul 2018 - May 2019

      - Coordinate between the company recruiters on campus and the students. - Ensuring that the student grievances and doubts are resolved. - Communicating with the company’s that recruit on campus under the Placement cell. - Handling and ensuring that the Placement process goes in order - Coordinate between the company recruiters on campus and the students. - Ensuring that the student grievances and doubts are resolved. - Communicating with the company’s that recruit on campus under the Placement cell. - Handling and ensuring that the Placement process goes in order

    • Management Intern
      • Aug 2017 - Oct 2017

      Systematic Chaos, is introducing their very own upcoming E-Commerce website named 'Pop-Up Vault' which will mainly deal with luxury brands. I have worked with Mrs. Nidhi Kalra, the founder of the company as a Marketing and Business development Intern for 3 months in 2017. During the course of 3 months, I have stumbled upon many new learning's, those which I had been completely unfamiliar with. To name a few, like Logistics, Strategic planning, Inventory management… Show more Systematic Chaos, is introducing their very own upcoming E-Commerce website named 'Pop-Up Vault' which will mainly deal with luxury brands. I have worked with Mrs. Nidhi Kalra, the founder of the company as a Marketing and Business development Intern for 3 months in 2017. During the course of 3 months, I have stumbled upon many new learning's, those which I had been completely unfamiliar with. To name a few, like Logistics, Strategic planning, Inventory management, Collaborations, etc. I have assisted in the day to day operations for the website, mainly contacting designer brands to get on board. Also, managed the fashion photo-shoots for the blog “Miss Vault” on Instagram. Show less Systematic Chaos, is introducing their very own upcoming E-Commerce website named 'Pop-Up Vault' which will mainly deal with luxury brands. I have worked with Mrs. Nidhi Kalra, the founder of the company as a Marketing and Business development Intern for 3 months in 2017. During the course of 3 months, I have stumbled upon many new learning's, those which I had been completely unfamiliar with. To name a few, like Logistics, Strategic planning, Inventory management… Show more Systematic Chaos, is introducing their very own upcoming E-Commerce website named 'Pop-Up Vault' which will mainly deal with luxury brands. I have worked with Mrs. Nidhi Kalra, the founder of the company as a Marketing and Business development Intern for 3 months in 2017. During the course of 3 months, I have stumbled upon many new learning's, those which I had been completely unfamiliar with. To name a few, like Logistics, Strategic planning, Inventory management, Collaborations, etc. I have assisted in the day to day operations for the website, mainly contacting designer brands to get on board. Also, managed the fashion photo-shoots for the blog “Miss Vault” on Instagram. Show less

    • Marketing Executive
      • Oct 2016 - Jan 2017

      Drishti- NM College's Management Festival • My main responsibility was to promote the festival, to bring in and coordinate with firms for sponsorship's for the festival. • Awarded Member of the Month. Drishti- NM College's Management Festival • My main responsibility was to promote the festival, to bring in and coordinate with firms for sponsorship's for the festival. • Awarded Member of the Month.

Education

  • Narsee Monjee College of Commerce and Economics
    Bachelor of Management Studies, Marketing
  • Indian School Al Wadi Al Kabir
    Commerce, 87.4%

Community

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