Experience

• 

  leap.club

  • India
  • Technology, Information and Internet
  • 100 - 200 Employee

  • Head of Community & Engagement

    • Jan 2024 - Present

  • Manager, Member Success & Events

    • Jan 2023 - Dec 2023

  • Senior Associate, Member Success & Retention

    • Apr 2022 - Dec 2022

  • Associate, Member Success

    • Sep 2021 - Mar 2022

    leap.club is a network built for only women with a clear mission - more women in leadership positions. we bring to you superior networking opportunities, enable new connections, access to exclusive events & upskilling!for insight and more on the impact we create, drop by our testimonials page - love.leap.club.

• 

  WeWork India

  • India
  • Real Estate
  • 400 - 500 Employee

  • Associate, Events & Billing Management

    • Oct 2019 - Sep 2021

    I further moved on to the role of Community Associate and worked on desk sales and revenue which entails:- Conducting building tours set up by the Sales team for prospective members and providing product expertise - Understand the prospect’s business to deliver the best suited proposal for their requirement.- Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.- Overlook billing management of 4 WeWork asset portfolios ensuring the existing customer invoices are finalised and paid for on time.- Review of invoices to ensure accuracy.- Ensure hygiene of the customers billing account, resolve any pending discrepancies.- Review the P/L and any revenue based reports.- Track any gaps/ snags faced under the Billing function and alert the concerned department.- Derive future action points from via reports to forecast and budget future expenses and set revenue targets.

  • Intern, Sales & Events

    • May 2019 - Sep 2019

    WeWork offers a flexible workspace solution to your business needs. Whether you’re starting as a one-person show or a global fortune-500 company, our office space products are built for each type of business. We're committed to delivering flexible solutions, inspiring, safety-focused spaces, and unmatched community experiences.My role as an intern focused on member/customer experience and engagement which included:- Customer service and queries and on-site point of contact. - Curate daily events, seminars and network sessions.- Understand customer interests to create micro communities with the space.- Evaluate events based on attendance, satisfaction, and impact on the appropriate event team.- Ensure building-specific operational requirements are met for each event.- Budgeting for expenses.- Revenue generation via external event space requests.

• 

  Bumble

  • Mumbai, Maharashtra, India

  • Ambassador

    • Apr 2019 - Jun 2019
    • Mumbai, Maharashtra, India

    Curate events and collaborations Promote the app by word of mouth and social media Attain downloads for the app

• 

  Narsee Monjee College of Commerce and Economics

  • Mumbai, Maharashtra, India

  • Placement Coordinator

    • Jul 2018 - May 2019
    • Mumbai, Maharashtra, India

    - Coordinate between the company recruiters on campus and the students. - Ensuring that the student grievances and doubts are resolved. - Communicating with the company’s that recruit on campus under the Placement cell. - Handling and ensuring that the Placement process goes in order

• 

  Systematic Chaos

  • Mumbai Area, India

  • Management Intern

    • Aug 2017 - Oct 2017
    • Mumbai Area, India

    Systematic Chaos, is introducing their very own upcoming E-Commerce website named 'Pop-Up Vault' which will mainly deal with luxury brands. I have worked with Mrs. Nidhi Kalra, the founder of the company as a Marketing and Business development Intern for 3 months in 2017.During the course of 3 months, I have stumbled upon many new learning's, those which I had been completely unfamiliar with. To name a few, like Logistics, Strategic planning, Inventory management, Collaborations, etc. I have assisted in the day to day operations for the website, mainly contacting designer brands to get on board. Also, managed the fashion photo-shoots for the blog “Miss Vault” on Instagram.

• 

  Narsee Monjee College of Commerce and Economics

  • Mumbai, Maharashtra, India

  • Marketing Executive

    • Oct 2016 - Jan 2017
    • Mumbai, Maharashtra, India

    Drishti- NM College's Management Festival• My main responsibility was to promote the festival, to bring in and coordinate with firms for sponsorship's for the festival. • Awarded Member of the Month.