Denise Meilleur
Project Coordinator at Metafore- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Metafore
-
Canada
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Project Coordinator
-
Apr 2011 - Present
-
-
Service Delivery Specialist / Dispatcher
-
Oct 2009 - Apr 2011
-
-
-
Koch Transportation
-
Cambridge, Ontario
-
OS&D Administrator
-
Sep 2008 - Oct 2009
* Communicate directly with dock staff to ensure that all Overages, Shortages and Damages are reported and investigated in real time. * Investigate all freight claims made against my terminal * Customer service as required * Back haul dispatcher as required * Communicate directly with dock staff to ensure that all Overages, Shortages and Damages are reported and investigated in real time. * Investigate all freight claims made against my terminal * Customer service as required * Back haul dispatcher as required
-
-
-
McArthur Express
-
Cambridge, Ontario
-
Account Administrator / OS&D Administrator / Load Planner / Customer Service
-
Jan 2000 - Sep 2008
• Freight Claims Adjuster, investigation as well as determination • Manage distribution for overseas account; manage incoming container shipments and distribution of goods throughout the US. Handle all customer inquiries via fax, phone and email- ensuring deadlines are met for installation, determine the best method of transportation to meet customer needs while keeping costs to the client minimal, and increasing/maintaining profitability. • Accounts Receivable. Applying freight rates… Show more • Freight Claims Adjuster, investigation as well as determination • Manage distribution for overseas account; manage incoming container shipments and distribution of goods throughout the US. Handle all customer inquiries via fax, phone and email- ensuring deadlines are met for installation, determine the best method of transportation to meet customer needs while keeping costs to the client minimal, and increasing/maintaining profitability. • Accounts Receivable. Applying freight rates, invoicing - ensuring that all applicable upcharges were captured. • Generate weekly and monthly Delivery Performance Reports for customers • Load Planner - manage freight planning of daily truck routes into the the mid-west and western United States. (Backup coverage for the eastern states as required) • Prepare and present customs paperwork to customs brokers clearance for goods inbound into the US • Delivery scheduling - contact clients to schedule delivery appointments. • Back-haul dispatching when required • Use of in house system to generate driver's payroll when required Show less • Freight Claims Adjuster, investigation as well as determination • Manage distribution for overseas account; manage incoming container shipments and distribution of goods throughout the US. Handle all customer inquiries via fax, phone and email- ensuring deadlines are met for installation, determine the best method of transportation to meet customer needs while keeping costs to the client minimal, and increasing/maintaining profitability. • Accounts Receivable. Applying freight rates… Show more • Freight Claims Adjuster, investigation as well as determination • Manage distribution for overseas account; manage incoming container shipments and distribution of goods throughout the US. Handle all customer inquiries via fax, phone and email- ensuring deadlines are met for installation, determine the best method of transportation to meet customer needs while keeping costs to the client minimal, and increasing/maintaining profitability. • Accounts Receivable. Applying freight rates, invoicing - ensuring that all applicable upcharges were captured. • Generate weekly and monthly Delivery Performance Reports for customers • Load Planner - manage freight planning of daily truck routes into the the mid-west and western United States. (Backup coverage for the eastern states as required) • Prepare and present customs paperwork to customs brokers clearance for goods inbound into the US • Delivery scheduling - contact clients to schedule delivery appointments. • Back-haul dispatching when required • Use of in house system to generate driver's payroll when required Show less
-
-
Education
-
Conestoga College
French Language Bilingual Certification -
Conestoga College
Interior Decorating / Home Staging -
Private School
Computerized Accounting, Computerized Accounting -
Private School
Micro Computer Software Support, Micro Computer Software Support -
Lakeshore Collegiate Institute