Denise MacDonald
Chief Financial Officer at Hangar9- Claim this Profile
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Bio
Experience
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Hangar9
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Canada
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Retail Apparel and Fashion
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1 - 100 Employee
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Chief Financial Officer
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2003 - Present
• Manage all financial and operational aspects of this experiential retail services organization with a team of 20 - 25 individuals encompassing Financial Planning, Business Operations, Inventory Control, Sales Management and Reporting, Real Estate, Retail Management Systems and Brand Marketing.• Improved the overall financial health of a successful entrepreneurial revenue-centric business by focusing on gross margins and cost streamlining.• Increased the gross margins from 38% to 50% with better inventory control budgeting and management using retail management system reports. • Reduced the operational costs of the business by 20% by single source supplier discounts and creating more effective and efficient marketing and advertising campaigns.• Improved the back end administrative systems from purchase orders to inventory receipts to invoice recording and payments.• Engineered the start-up of the Toronto operation in 2007 and increased the revenue of the business using an innovative platform of a personal shopping studio in an office building. Then in 2015 opened a bricks-and-mortar retail store in First Canadian Place that combined a personal shopping studio with a retail store. Then in 2020 launched a new e-commerce platform to bring the total number of doors to 3 for the business.• Renegotiated the real estate leases in London and Toronto, achieving competitive rates and leasehold improvement allowances.• Navigated the business successfully through the 2008-2011 economic recession by better inventory controls and cost streamlining.• Continue to transition the organization effectively through the changing demographics with the aging population and the shift to increased online shopping by greater emphasis on the service component, the experience and unique product offerings.
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Director of Asset Management
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1999 - 2003
• Responsible for the overall management of a portfolio of office building and complexes in the Greater Toronto area including 151 Bloor Street West, 2 St. Clair Avenue East and 30 Adelaide Street East. Led the strategic planning of each asset in terms of revenue, cost control and management. Managed a group of leasing, accounting and property management individuals for each property.• Successfully designed and implemented the glass billboard campaign at 151 Bloor Street West, whereby a transparent glass film was designed on floors 2 and 3 of the front of the building adding valuable advertising space for organizations. This addition increased the revenue of the building substantially due to the coveted nature of Bloor Street advertising opportunities.• Awarded as a team the “Building Deal of the Year” and “Building Redevelopment Project of the Year” for the conversion of 30 Adelaide Street East from a single use office building for Revenue Canada to a multi-tenanted state of the art office project.• Successfully negotiated the leasing deal with State Street who became the major tenant in 30 Adelaide Street, leaving prime office space in the core.
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Manulife
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Canada
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Insurance
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700 & Above Employee
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Director of Leasing
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1997 - 1999
• Responsible for managing a team of 5 individuals in the leasing of the office and retail portfolio of properties in Toronto Canada.• Successfully met the overall team lease objectives every year from 1997 to 1999.
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Manager of Special Loans
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1993 - 1997
• Responsible for the re-negotiation of a portfolio of non-performing commercial loans.• Led a team of lawyers, bankers and accountants to the successful conclusion of a loan restructuring of a $100 million portfolio of office, retail and industrial properties with one developer.•Developed key skills in negotiation management with a versatile group of parties including entrepreneurs and global corporations.
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CBRE
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United States
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Real Estate
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700 & Above Employee
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Vice-President, Strategic Consulting Group
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1989 - 1993
• Led and managed a team of 10 consultants in the analysis and implementation of strategic projects for the maximization of value of real estate assets. • Led and managed a team of 10 consultants in the analysis and implementation of strategic projects for the maximization of value of real estate assets.
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Technology Consultant
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1986 - 1988
• Designed and programmed information system solutions for clients. • Designed and programmed information system solutions for clients.
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Education
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Ivey Business School at Western University
Masters in Business Administration (MBA), Dean's Honor List -
Ivey Business School at Western University
Honors in Business Administration (HBA)