Experience

Carl Warren & Company

• United States
• Insurance
• 100 - 200 Employee

• Senior Claims Examiner

  • Sep 2020 - Present

  Managed Casualty and General Liability claims for several large national accounts. * Worked remotely and evaluated reserves and settlement exposure * Manage clients and designated adjuster in the office for clients in states such as AZ, NY etc. due to licensing needs * Contributed to overall insurance product with operation suggestions resulting in continued renewal of our clients. Managed Casualty and General Liability claims for several large national accounts. * Worked remotely and evaluated reserves and settlement exposure * Manage clients and designated adjuster in the office for clients in states such as AZ, NY etc. due to licensing needs * Contributed to overall insurance product with operation suggestions resulting in continued renewal of our clients.



McGriff

• United States
• Insurance
• 700 & Above Employee

• Claims Manager

  • Oct 2019 - Aug 2020

  Managed the third party administrator on all General Liability activities including reserves, settlement authority and litigation. * Increased productivity/workflow with Third party administrator by eliminating unnecessary reporting steps * Mastered various claims systems such as Origami, GRA, Juris and others * Updated the litigation log by including all prior and current lawsuits Managed the third party administrator on all General Liability activities including reserves, settlement authority and litigation. * Increased productivity/workflow with Third party administrator by eliminating unnecessary reporting steps * Mastered various claims systems such as Origami, GRA, Juris and others * Updated the litigation log by including all prior and current lawsuits



Sedgwick Claims Management Services

• United States
• Insurance
• 1 - 100 Employee

• Litigation Consultant

  • Sep 2015 - Oct 2019

  Handled large exposure, Casualty and General Liability litigated claims with SIR of $1 million for 2 national accounts * Consistently exceeded 100% closing ratio on a weekly basis * Developed company policy for Medicare settlements * Trained less experienced adjusters on claimant interactions to increase 1st Call settlements * Directed defense attorneys on handling of litigated claims to conclusion * Excellent client service skills that resulted in annual renewals of account Handled large exposure, Casualty and General Liability litigated claims with SIR of $1 million for 2 national accounts * Consistently exceeded 100% closing ratio on a weekly basis * Developed company policy for Medicare settlements * Trained less experienced adjusters on claimant interactions to increase 1st Call settlements * Directed defense attorneys on handling of litigated claims to conclusion * Excellent client service skills that resulted in annual renewals of account



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Senior Adjuster

  • Apr 2006 - Sep 2015

  Investigated General Liability, Worker’s Compensation and Casualty claims for Texas, Louisiana, Arizona and Arkansas by obtaining statements from guests, associates, and witnesses to determine liability for the hotel. * Presented claim reviews to the hotels on large exposure claims * Evaluated claims for ultimate exposure and resolved claims * Led the office in metrics such as initial contacts, settlements and closures Investigated General Liability, Worker’s Compensation and Casualty claims for Texas, Louisiana, Arizona and Arkansas by obtaining statements from guests, associates, and witnesses to determine liability for the hotel. * Presented claim reviews to the hotels on large exposure claims * Evaluated claims for ultimate exposure and resolved claims * Led the office in metrics such as initial contacts, settlements and closures