Experience

ACI Specialty Benefits
• United States
• Mental Health Care
• 1 - 100 Employee
• Senior Service Specialist, Training and Crisis Responce

  • Sep 2021 - Present


Cavignac & Associates

• Account Administrator

  • May 2019 - Mar 2021

  Client Administrator (PregnancyCare Surrogate Services) / Chair to the DEI Committee Client Administrator (PregnancyCare Surrogate Services) / Chair to the DEI Committee

• Human Resources Generalist

  • Oct 2017 - May 2019


Molina Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2016 - Oct 2017

  MCA Provider Network Strategy Administrative Assistant / Emergency Evacuation Coordinator (San Diego & El Centro Regions) MCA Provider Network Strategy Administrative Assistant / Emergency Evacuation Coordinator (San Diego & El Centro Regions)


Kaiser Permanente
• United States
• Hospitals and Health Care
• 700 & Above Employee
• AAR

  • Jul 2015 - Apr 2016


Casa Cornela Law Center

• United States
• Legal Services
• 1 - 100 Employee

• Administrative Assistant- Volunteer

  • Dec 2014 - Feb 2015

  Administrative Volunteer to an Asylum coordinator (attorney) Administrative Volunteer to an Asylum coordinator (attorney)



Union Bank

• United States
• Banking
• 1 - 100 Employee

• HR Business Partner Admin. Assistant

  • Jun 2013 - May 2014

  • Trained and obtained knowledge, by Union Bank, on the following systems: Concur (entering managers’ expenses, submitting reports and receipts), Excel (spreadsheets and matrixes to capture different trends), Power Point (creating and assisting with existing decks) and Outlook Calendar (schedule conference room availability for meetings and /or visitors, send reminders to both my managers on any up-coming meetings with the proper materials. • Participated on conference calls, took meeting minutes and distributed reminders on the outcome of meeting, assisted with time sensitive projects, obtained invoices from vendors and forwarded them to AP Department for payment in a timely manner, organize special events, asserted the meetings had a good outcome and with friendly reminders followed-up with guests to finalized headcount, obtained an ternary schedule on travel arrangements through Union Bank’s travel agency. • Assisted my peers in administration with Consumer Lending, directed Union Bank employees to the proper HR Department in accordance to their needs and order my department’s office supplies. Show less



Ace Parking

• United States
• Consumer Services
• 700 & Above Employee

• HR Administrative Assistant

  • Oct 2012 - Mar 2013

  • Retrieved voicemail messages and delivered to VP in Human Resources Department. • Set-up and recorded meeting minutes for the weekly and bi-weekly department meetings. Set-up Mega Meeting for video conferencing, made sure everyone was on during the conference call, printed and distributed agendas. Publish minutes in SharePoint. • Internal invoicing through I-tracking for each insurance vendor of company benefits. • Internal invoicing for varies vendors for the Member Services department. • Follow- up and ensure checks were being processed • Arranged flights and hotel accommodations for recruiters, the company trainer and head of Human Resources Department. • Various projects for VP of Human Resource. Show less



Momentum Textiles

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Inside Sales Specialist - Trainer

  • Jul 1999 - Nov 2007

  • Responsible for hiring and training new employees within the call center/customer service department. Monitoring and rating calls of call center employees and creating 1:1 trainings or smaller group trainings based on trends. • Responsible for training all new sales representatives on the company’s Direct Order Entry (DOE) system and policies. • Responsible for maintaining key clients, such as Haworth. • Worked with Outside Sales, Marketing, and Purchasing to find solutions to maximize sales opportunities for bids and projects. • Organized and implemented special projects and workgroup meetings. • Aided the department’s manager with payroll tasks, such as calculating time cards, making sure employees had enough vacation/sick time to get paid out, and helped with monitoring lunches and breaks. • Compiled and distributed daily, monthly, and yearly statistics to workgroup and company. • Benchmarked and looked for trends to help improve our system and its process. • Helped with paying out GSA for government orders taken. Show less