Experience

Lyra Wellbeing (formerly ICAS)

• United Arab Emirates
• Wellness and Fitness Services
• 1 - 100 Employee

• Client Service and Training Manager

  • Jan 2022 - Present

  I have always been highly passionate about working with people. I am committed to supporting companies that face today’s fast-paced world's challenges by positively influencing their employees’ lives and wellbeing. With my background as a Key Account Manager for a leading German Healthcare Provider, I understand the importance of analyzing a company’s individual needs to develop a long-lasting and holistic concept for their employees. I am a true believer in customer service and eager to support in areas of learning and development, employee engagement and corporate wellbeing.



SBK Siemens-Betriebskrankenkasse

• Germany
• Insurance
• 300 - 400 Employee

• Privat- und Firmenkundenberaterin

  • Oct 2017 - Sep 2021

  -Responsible for establishing and maintaining strong, long-term client relationships through regular close contact account management which includes regular face-to-face meetings, telephone and email communications -Negotiations with senior level managers regarding terms of partnerships -Cold calling prospective new business customers on a regular basis -Achieved all sales goals and exceeded targets by more than 10% over 12 month period -Responsible for establishing and maintaining strong, long-term client relationships through regular close contact account management which includes regular face-to-face meetings, telephone and email communications -Negotiations with senior level managers regarding terms of partnerships -Cold calling prospective new business customers on a regular basis -Achieved all sales goals and exceeded targets by more than 10% over 12 month period



Deutsche Telekom

• Germany
• Telecommunications
• 700 & Above Employee

• Trainee

  • Oct 2016 - Oct 2017

  Trainee for Sales and Leadership -Monitored changes in sales and retail product prices to remain competitive -Liaised with the store manager to facilitate inventory delivery, storage, and ordering -Trained, coached, and supervised new staff members -Supervised and managed a team of 20 salespeople, providing support, motivation, and targets Trainee for Sales and Leadership -Monitored changes in sales and retail product prices to remain competitive -Liaised with the store manager to facilitate inventory delivery, storage, and ordering -Trained, coached, and supervised new staff members -Supervised and managed a team of 20 salespeople, providing support, motivation, and targets