Experience

City of Irvine

• Government Administration
• 700 & Above Employee

• Administrative Office Specialist

  • Jul 2019 - Present

  Perform various clerical tasks for the Permit Counter. Run reports to balance cash received & coordinate with Finance Dept. Assist with processing documents electronically to send out permit corrections & to close out permits & send documents to the Records Dept. Perform various clerical tasks for the Permit Counter. Run reports to balance cash received & coordinate with Finance Dept. Assist with processing documents electronically to send out permit corrections & to close out permits & send documents to the Records Dept.



City of Irvine, CA

• Irvine, CA

• Code Enforcement Technician

  • Feb 2014 - Jun 2019

  Perform clerical tasks for a seven-member department which includes a supervisor, five inspectors and one senior clerical technician. First point of customer service contact with city residents for the intake and preparation of department case files handled by inspectors. Streamline department reports and clerical processes for efficiency. Data entry of Code Enforcement Inspectors’ time logs. Run weekly and monthly statistical reports for department. Assist with records maintenance of department files. Show less



Statco-DSI Process Systems

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Receptionist

  • Jul 2013 - Oct 2013

  Temporary position as receptionist for midsize engineering company. Answered phones, opened incoming mail, distribute faxes, order office supplies, general clerical tasks. Temporary position as receptionist for midsize engineering company. Answered phones, opened incoming mail, distribute faxes, order office supplies, general clerical tasks.



Regents Point

• Irvine, Ca

• Sales Assistant

  • Dec 2012 - Jun 2013

  Administrative Assistant in the Sales/Marketing department for a retirement community. Coordinate all clerical tasks for the department. Interact with other departments and residents. Administrative Assistant in the Sales/Marketing department for a retirement community. Coordinate all clerical tasks for the department. Interact with other departments and residents.



GMR Transcription Services, Inc.

• United States
• Translation and Localization
• 1 - 100 Employee

• Transcriptionist

  • Oct 2011 - Dec 2012

  Work from home position. Transcribe various types of documents from audio downloads. Upload finished documents to website. Work from home position. Transcribe various types of documents from audio downloads. Upload finished documents to website.



CORINTHIAN COLLEGES (formerly National Education Centers)

• Corporate travel agent and meeting planner

  • Jan 2002 - Jan 2011

  Corporate Travel Agent and Meeting Coordinator Obtained on-the- job travel reservation training with the current on site travel agent. In addition, completed nine months of evening classes mastering the Sabre Global Distribution System (GDS) for travel reservations. Utilized the Sabre system in order to process corporate travel itineraries for domestic air travel, hotel and car rental. I processed an average of 25 transactions per day and often more. Duties also included assisting in planning company meetings in the United States and Canada requiring negotiation with hotels for guest room rates and meeting space rates. Also involved with meeting room set up, equipment requirements and selection of meals. Utilized customer service and people skills in answering both phone and email requests for corporate travel and meetings.; Along with one other Sr. Executive Administrative Assistant, I supported the five owners of the company in all clerical needs. In addition to clerical duties I was responsible for planning company meetings and events and was actively involved with setting up additional office space as needed due to company growth. During company expansion my duties also included selecting and coordinating the moving of office furniture. I also provided back up for receptionist and had extensive interaction with senior field employees. Show less



Corinthian Colleges, Inc.

• United States
• Education Administration Programs
• 700 & Above Employee

• Administrative Assistant

  • Jan 1997 - Jan 2002

  Coordinated all clerical tasks for five executives of company including typing, filing, report generation, presentation preparation, using MS Office skillsWas required to maintain confidentiality of all Company issuesOrdered supplies for company corporate headquarters officeRelieved receptionist and utilized customer service skills to greet guests and direct phone callsHelped to plan company events and meetingsHelped track lead generation of various advertising methods as support to two Directors of Marketing in print advertisingActively involved with setting up additional office space as needed due to company growth. During company expansion duties also included selecting and coordinating moving of office furniture Show less

• Benefits Coordinator and Administrative Assistant

  • Oct 1995 - Jan 1997

  Sole benefits administrator assisting the VP of Human Resources for new company formed in July 1995. Assisted the VP of Human Resources in establishing an all employee benefit plans for the new company. In addition I filled the role of liaison for employee benefits vendors involving the processing of all employee benefit forms into the payroll computer system along with establishing and managing accurate files on all employee benefit information. Assisted in selection of furniture and supplies for the new company. Provided back up for the receptionist. This position required a high level of customer service skills. Show less



Corinthian Colleges, Inc.

• Employee Benefits Administrator

  • Jan 1995 - Jan 1997

  Assisted VP, Human Resources in implementing and maintaining company benefits for new company Liaison with employee benefits vendors Data entry of all employee benefit information into payroll system Managed accurate records and files for all employee benefits information Assisted VP, Human Resources in implementing and maintaining company benefits for new company Liaison with employee benefits vendors Data entry of all employee benefit information into payroll system Managed accurate records and files for all employee benefits information



NATIONAL EDUCATION CENTERS

• Benefits Coordinator

  • Jan 1990 - Oct 1995

  Input employee benefits information into payroll computer system, answered employee benefit questions and assisted in distributing annual new benefits information to all company employees. Established and managed accurate records and files for all employee benefits information. Liaison between our division headquarters office and the corporate benefits office for the company. 1990 HR CoordinatorResponsible for all clerical duties utilizing excellent word processing skills in assisting the entire the Human Resources department consisting of five employees. Logged incoming resumes, helped with basic employee benefit questions, helped process annual bonus plan documents and assisted with processing employee paperwork. Show less

• HR/Employee Benefits Coordinator

  • Jan 1990 - Jan 1995

  Answered basic HR and employee benefits questionsWas required to maintain confidentiality of all HR issuesResponsible for all clerical duties utilizing excellent word processing skills in assisting the entire the Human Resources department consisting of five employeesAssisted with employee paperworkAssisted with employee benefits paperworkProcess new hire paperwork ensuring that the required documents have been submitted and that all paperwork has been completed properlyInput employee information and employee benefit information into payroll systemFiled incoming resumesHelped produce annual bonus plan documents Show less

• Secretary Marketing Deparetment

  • Jan 1988 - Jan 1990

  Responsible for all clerical duties for two print ad marketing managers, including typing, filing, generating a weekly lead report from campuses and helping with print ads.

• Call Center Agent

  • Jan 1986 - Jan 1988

  Inbound call center which answered calls from people interested in attending classes at one of National Education's campuses. Wrote student lead information by hand on lead cards which were later transmitted to the appropriate campus via a transponder machine. Also processed leads on the transponder. Assisted with training and orientation for new call center agents.Top of Form