Human Resources Manager

• Oct 2021 - Present

Human Resources Generalist

• Aug 2017 - Mar 2021

• Business development and account management for special education organization, specializing in school-based placement services • Managed relationships with client partners and recruiting teams to fill positions • Recruited employees through industry contacts, association memberships, social media, and employees • Screened, scheduled, interviewed, and conducted reference checks for potential hires • Responsible for onboarding and training all new employees • Set up employees in database, email and in HR management software system • Provided new employees with explanation of benefits and instruct on enrollment and fulfillment procedures. • Primary contact for all employee and outside communications • Maintained and updated compliance and company policies in HR management system and employee files • Responsible for policy development and documentation • Monitored compliance and reporting data • Comply with local, state, and federal laws • Planed, organized and facilitated in-service employee trainings and events • Registered, facilitated and attended hiring events and conference/trade shows • Collected, write up and disseminate school district requests for therapy services • Evaluated and implemented potential solutions for management and staff • Performed roles in payroll with timecard system and service logs • Assisted with finance team; tracked and reconciled office transactions; tracked invoices, credit card and other office related expenditures • Answered phones, maintained all office equipment and supplies, maintained files, assist staff members Show less

ER Patient Access / Financial Services Support

• May 2014 - Aug 2016

• Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently in a high stress environment. • Activated and initiated medical records, verified demographics and scanned all documents with appropriate signatures • Collected and received patients’ financial agreement/payments; verified eligibility, obtained referrals and authorizations • Displayed excellent interpersonal skills dealing with internal (medical staff and coworkers) and external customers • Imported medical records and documentation to patient accounts • Posted and researched payments to patient accounts and make necessary adjustments, transfers as well as audit • Worked on variety of small projects for management entailing patient refunds, research, and resolving patient accounts Show less

Patient Access Representative, ER / PBX Operator

• Jun 2011 - Dec 2013

• Activated and initiated medical records, verified demographics and scanned all documents with appropriate signatures • Collected and received patients’ financial agreement/payments, verified insurance benefits and eligibility; completed payer notification referral and or authorizations • Assisted Nursing Supervisor with patient care, treatment plans and future patient services • Worked PBX, high volume switchboard, which included overhead paging, emergency codes and helicopter arrival • Activated and initiated medical records, verified demographics and scanned all documents with appropriate signatures • Collected and received patients’ financial agreement/payments, verified insurance benefits and eligibility; completed payer notification referral and or authorizations • Assisted Nursing Supervisor with patient care, treatment plans and future patient services • Worked PBX, high volume switchboard, which included overhead paging, emergency codes and helicopter arrival

Site Literacy Instructor

• Aug 2006 - Jun 2011

• Instructed intervention programs which included the development, implementation and testing of students • Conducted monthly assessments, evaluated and collected data for teachers and administration • Implemented various lesson plans to aid in problem solving skills, concentration and student accountability • Collaborated with teachers and administration regarding disciplinary and educational issues • General administrative clerical duties • Instructed intervention programs which included the development, implementation and testing of students • Conducted monthly assessments, evaluated and collected data for teachers and administration • Implemented various lesson plans to aid in problem solving skills, concentration and student accountability • Collaborated with teachers and administration regarding disciplinary and educational issues • General administrative clerical duties