Experience

Gather & Gather

• United Kingdom
• Food & Beverages
• 400 - 500 Employee

• Meetings and Events at Arthur Cox

  • Feb 2016 - Present



PizzaExpress

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• Manager on Duty

  • Jul 2015 - Feb 2016

  • Responsible for managing up to 30 employees • Provided excellent customer service in a high pressure environment • Monitoring inventory (ordering/delivery) • Worked closely with management to improve overall sales and employee performance • Create work schedules • Meeting health and safety regulations • Assigned all staff to various restaurant locations and duties to ensure that all necessary tasks where carried out in time • Hitting targets, tracking sales and meeting deadlines • Resolving customer issues • Performed customer service and administrative duties including filing and managing incoming and outgoing emails, photocopying,scanning, data entry, use of different applications ( MS World, Excel, Outlook, I Cloud, Fourth system, Compliance centre, Caterwide) , payroll, banking, invoices, deposits • Implementing new ideas, creating staff competitions, tracking bookings. • Monitoring customers feedbacks and working on the best possible results by motivating other staff members. • Assist with hiring staff, induction and providing training for new employees. Show less

• Pizza Chef

  • Sep 2012 - Jul 2015