Experience

Altoa | Medical Tourism

• Czechia
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Tourism Manager

  • Jun 2021 - Present

  Developing medical tourism strategy and its subsequent implementation in the hospitals focused especially on patients from the MENA region and EU. Required documentation for getting medical treatment in the Czech Republic, price models, budgets, hospital standards, medical staff education, marketing, contract creation and their policies, etc. Medical tourism development within the contractual hospitals in the Czech Republic. Cooperation with the marketing department, physicians, government institutions, legal experts, web-makers and digital agencies. Arrangement of the whole process in terms of participation at the world health exhibitions such as Arab Health, and Arabian Travel Market. Business trips across the Middle East, especially the GCC region, meetings and negotiating with representatives of hospitals. Show less



MEDITERRA s.r.o.

• Czechia
• Hospitals and Health Care
• 1 - 100 Employee

• Key Account manager

  • Jun 2019 - Jun 2021

  Negotiation and development of relations with business partners (local and foreign) - focused on rehabilitation and orthopaedic treatment in a Prague-based rehabilitation hospital.- Processing patient requests from the receiving to the successful discharge from the hospital. Communication with key customers (Arabic and English speaking).Communication with doctors regarding the client's health condition and other non-medical staff.Contracts preparation.Arrangement of all necessary steps before the patient's arrival to the Czech Republic and admission to the hospital including visa issuing, and pre-surgery check-ups.Attendance at different events - Czech Trade event, International conference in Cyprus.Monthly reporting of medical tourism costs and revenues and assistance with an annual budget for Medical Tourism. Show less

• Arabic concierge

  • Mar 2018 - Jun 2021

  - Provision of personal assistance and interpreting service to the international patients (especially Arabic and English speaking patients) during their hospitalisation at the hospital - Interpreting service between the patient and hospital staff - Assistance during the pre-surgery checkups - Taking care of patient's accompanying persons



VAMED MEDITERRA a.s.

• Czechia
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Tourism Coordinator

  • Sep 2019 - May 2021

  Cooperation with the marketing department and external marketing agencies. Online/digital marketing - online campaigns setting, setting and their evaluation. Experienced with brand awareness campaigns as well as performance campaigns (Business Manager and Google ads search). Medical Tourism team coordination. Data reporting mainly related to international patients, their requests, hospitalisation plan and revenues. Cooperation with other departments on internal processes regarding medical tourism issues such as a legal and financial department. Show less



VAMED mediterra a.s.

• Czechia
• Hospitals and Health Care
• 1 - 100 Employee

• Back-office support

  • Dec 2017 - Apr 2019

  - Daily administration agenda - Assistance with organisation of different events and meeting - administrative support to all company employees - Daily administration agenda - Assistance with organisation of different events and meeting - administrative support to all company employees