Quality Assurance Engineer

• Jul 2021 - Present

Quality Assurance Engineer

• Aug 2020 - Jul 2021

• Create detailed, comprehensive and well-structured test cases to cover full application functionality; • Prepare test plans and maintain test schedules; • Perform sanity and exploratory tests after and before the deployment phase; • Use Jira App to submit defects and improvements; • Perform thorough regression testing when bugs are resolved; • Liaise with internal teams to identify and create tests cases to cover the new requirements; • Attend the daily, planning and refinement sessions and work closely with Product Owner and Development team; • Design, create and run execute SQL queries for different data manipulation/tests; • Identify and reproduce client issues; • Explore and adopt new tools and testing methodologies;

Senior Product Specialist

• May 2018 - Aug 2020

• Work with Product Managers, Product Designers and Engineering teams to write/translate business requirements into detailed function specifications;• Management of specific cross-departmental projects;• Creating and executing SQL queries for support and for compiling reports for business analysis.• Organize manual testing of new products and features including User Acceptance Testing (UAT) and piloting sessions if required;• Work with QA Automation Engineers to write scenarios and validate results for the end2end automated testing of new products;• Deployment activities according to the release planning;• Support the correct usage of platforms and make product configurations with set-up, templates and mapping tables;• Track core business metrics related to the product;• Identify, research, analyze and monitor the product bugs (offer workarounds solutions to users);• Develop and maintain training materials, products manuals, release notes required by users to adopt faster the new features/products, according to the release planning;• Provide support & specialized training to users on the optimal use of software;

Field Coordinator

• Nov 2017 - Apr 2018

As a Field Coordinator the main activity was to manage the internal and external respondents access for IIS online projects.Understands basic sampling and market research theory conceptsDesign optimal sampling strategies based on feasibility and project requirements that minimize costEfficiently use the available tools for pulling sample and manipulating data; Set-up projects in internal applications for studies fielding in the routerChecks the sampling reports to guarantee quality of sample provided; Computes the sample size; Processes the client supplied databasesSuggests alternative solutions for obtaining the best representative sample according to client needsWork with the external panel suppliers for building and ordering the necessary samplesMonitor the field performance indicators in order to ensure timely project completion and correctly decide on additional sample/resources

Sample Analyst

• Dec 2015 - Nov 2017

Extracts samples from database according to client needs and using internal applications;Creates imbricate files which can be used in sample software; Verifies calculated quota by the software and offers advices regarding quota quality; Calculates patterns using the software developed by Ipsos for panel studies;Verifying patterns reports in order to guarantee their quality;Exporting patterns files together with necessary to process into data and the way of contact.