Denis Fokin
Team Lead, Head of KAM dept., BDM at EDIN- Claim this Profile
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Bio
Experience
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EDIN
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Ukraine
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IT Services and IT Consulting
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1 - 100 Employee
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Team Lead, Head of KAM dept., BDM
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Jun 2018 - Present
Duties include: ✔︎ Budget planning & reporting: monitor customer budgets of all Key Accounts and coordinate the overall reporting for the Departments; ✔︎ Strategic planning: set up commercial objectives and business plans and clearly define commercial budgets fully in line with the company sales policy; ✔︎ Analyze team performances and individual results, identify market/customer needs and determine a challenging strategy for the sales team together with clear action plans; ✔︎ Motivate and challenge the Sales team to achieve their targets; ✔︎ Coordinate and coach the local team of Key Account Managers; ✔︎ Acquiring new and working with existing clients to get the most for both parties; ✔︎ Integrating KPIs and automatizations in Sales departments; ✔︎ Excellent knowledge of the product; ✔︎ Develop business and trust relationships with customers; ✔︎ Resolve any issues and problems faced by customers and deal with complaints to maintain trust; ✔︎ Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics; ✔︎ Monitor the market and its changes; ✔︎ Subordinates: 8 KAExecutives. Show less
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Docrobot
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Russian Federation
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Key Account Manager
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Dec 2015 - May 2018
Senior Key Account Manager Duties include: ✔︎ Conduct annual negotiations with customers; ✔︎ Develop business and trust relationships clients; ✔︎ Acquire a thorough understanding of key customer needs and requirements; ✔︎ Expand the relationships with existing customers by continuously proposing solutions that meet their objectives; ✔︎ Serve as the link of communication between key customers and internal teams; ✔︎ Resolve any issues and problems faced by customers and deal with complaints to maintain trust; ✔︎ Play an integral part in generating and developing new products of the company; ✔︎ Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics; ✔︎ Budget planning & reporting: monitor customer budgets of all Key Accounts and coordinate the overall reporting for the Finance Department; ✔︎ Coordinate and coach the local team of Key Account Managers. Show less
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Ankar-Agro, LL
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Kiev, Ukraine
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Sales Representative
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Aug 2014 - Aug 2015
Sales Manager My Sales Journey starts here and was very notable. I have broken the Sales record in my first month and was the first one to sell the new product of the company later this month. I successfully conducted negotiations and helped to close deals with the leading dairy holdinhs and small farms. Duties include: ✔︎ Execution of sales targets, product presentation to customers; ✔︎ Cold calls; ✔︎ Acquiring new and working with existing clients to get the most for both parties; ✔︎ Prospecting; ✔︎ Documentary flow, accounting. Show less
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Education
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КНЭУ им. В.Гетьмана
Степень магистра, Менждународная экономика и менеджмент