Denis Andrian

Support Engineer Splunk at Aegin Prima Solusi
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Contact Information
us****@****om
(386) 825-5501
Location
West Java, Indonesia, ID

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Credentials

  • ISO/IEC 27001:2013 Awareness
    Robere & Associates (Indonesia)
    Feb, 2022
    - Nov, 2024
  • ISO/IEC 27001:2013 Internal Auditor
    Robere & Associates (Indonesia)
    Feb, 2022
    - Nov, 2024
  • Splunk Core Certified User
    Splunk
    Jul, 2023
    - Nov, 2024
  • Cisco Cyber Security
    Cisco
    Jul, 2021
    - Nov, 2024
  • Analis Program
    Badan Nasional Sertifikasi Profesi (BNSP)

Experience

  • Aegin Prima Solusi
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Support Engineer Splunk
      • Nov 2022 - Present

      - Install Splunk Enterprise - Handling complain customers who used splunk core Enterprise - Support enggineer and architect to do integration - Input data using HTTP Event Collector, Rest API, SNMP Walk - Have knowledge about linux command basic operation - Install Splunk Enterprise - Handling complain customers who used splunk core Enterprise - Support enggineer and architect to do integration - Input data using HTTP Event Collector, Rest API, SNMP Walk - Have knowledge about linux command basic operation

  • Bina Karya Prima Group
    • Indonesia
    • Manufacturing
    • 200 - 300 Employee
    • IT Help Desk
      • Jun 2022 - Oct 2022

      • Windows 7,8,10,11 Installation • Troubleshoot PC, Laptop, Printer, Network • Setting up and installing IT Hardware and peripherals • Maintain and troubleshoot IT Hardware and peripherals • Helping users to solve problems that occur during application use • Manage IT Assets • Coordination with vendors regarding maintenance programs for machines • Windows 7,8,10,11 Installation • Troubleshoot PC, Laptop, Printer, Network • Setting up and installing IT Hardware and peripherals • Maintain and troubleshoot IT Hardware and peripherals • Helping users to solve problems that occur during application use • Manage IT Assets • Coordination with vendors regarding maintenance programs for machines

  • PT Bank Rakyat Indonesia (Persero) Tbk
    • Indonesia
    • Banking
    • 700 & Above Employee
    • Helpdesk Operation - Digital Bank Development and Operations Division
      • Oct 2020 - Jan 2022

      - Analize and Complain Handling Ceria Apps (Digital Loan) with Jira - Executing Basic Query database on DBeaver and Robo3t with Database Postgre SQL - Complain Handling Whatsapp Group and Ticketing Partner that use service BRI API (Fund Transfer, BRIVA Web Service) - Chekking Fund Transfer Transaction with Postman - Analize and Complain Handling Ceria Apps (Digital Loan) with Jira - Executing Basic Query database on DBeaver and Robo3t with Database Postgre SQL - Complain Handling Whatsapp Group and Ticketing Partner that use service BRI API (Fund Transfer, BRIVA Web Service) - Chekking Fund Transfer Transaction with Postman

  • 82cart.com
    • Greater Jakarta Area, Indonesia
    • Customer Support Officer
      • Nov 2019 - Mar 2020

      - Handle and solve problems related to the client's website - Complain Handling live chatt and Ticketing using Tawk.to - Doing Client requests such as : Changing Headers, Banners, Applied youtube embeed on the front end CMS Prestashop - Manage backend CMS Prestashop - Handle and solve problems related to the client's website - Complain Handling live chatt and Ticketing using Tawk.to - Doing Client requests such as : Changing Headers, Banners, Applied youtube embeed on the front end CMS Prestashop - Manage backend CMS Prestashop

Education

  • Universitas Nusa Mandiri
    Bachelor's degree, Information System
    2021 - 2022
  • Universitas Bina Sarana Informatika
    Diploma of Education, Information system
    2016 - 2019

Community

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