Experience

Building Impact

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Sr. Associate | People Leader | DEI Leader

  • Feb 2018 - Present

  Responsible for the day-to-day project planning and execution of various client engagements as well as internal operations and people processes. Responsible for the day-to-day project planning and execution of various client engagements as well as internal operations and people processes.


Chicago Public Schools
• United States
• Education Administration Programs
• 700 & Above Employee
• Portfolio Manager

  • Jul 2014 - Oct 2017

The Broad Center
• United States
• Education Management
• 1 - 100 Employee
• Broad Resident, Class of 2014-2016

  • Jul 2014 - Jun 2016


JPMorgan Chase

• United States
• Investment Management

• Project Delivery Manager

  • Oct 2013 - Jun 2014

  Responsible for managing a team of business analysts and user acceptance testing analysts who are responsible for creating business requirements, creating training documentation for operational changes, change management, analyzing production data and identifying trends to close gaps, and executing test cases.

• Operations Manager

  • Jan 2012 - Oct 2013

  Responsible for managing a team across three core functions within the customer implementation process: User Acceptance Testing for high risk, complex customer requests; Implementation Management of routine, low risk requests; Production Setup Configuration of all customer requests.

• Customer Service Supervisor

  • Sep 2009 - Dec 2011

  Responsible for managing the Service Desk and Customer On-boarding processes, metrics, resources, and development of the staff.

• Business Reporting Analyst

  • Jul 2006 - Sep 2009

  Facilitated the development of the 2007, 2008 and 2009 Operating Plan for the business unit which included key metrics, targets, and definitions that would support the overall goals of the organization, documentation of initiatives planned the upcoming year with timelines, and the monthly tracking of the business unit’s progress against these goals throughout the year at the Business Reviews.