Experience

ME Group Australia

• Australia
• Retail
• 1 - 100 Employee

• Office and Operations Manager

  • Dec 2015 - Present

  Handle all incoming Customer calls, emails and social media queries. Enter Payments, prepare monthly reports and Commission invoices and assist with Operations and Operational Staff nationally. Responsible for managing website updates and all social media marketing. Assist with advertising and Point of Sale design and planning. Handle all incoming Customer calls, emails and social media queries. Enter Payments, prepare monthly reports and Commission invoices and assist with Operations and Operational Staff nationally. Responsible for managing website updates and all social media marketing. Assist with advertising and Point of Sale design and planning.



5P Group

• Australia
• Advertising Services
• 1 - 100 Employee

• Studio Manager

  • Mar 2018 - Mar 2019

  Prepared briefs for Creative Team. Prepared Quotes and ensured Creative Jobs were delivered on time and to budget. Prioritised and organised Creative Team's schedule. Invoiced and closed Creative Jobs. Provided Job reports to CEO. Liased directly with Clients to take briefs, communicate project timelines, seek written approvals and communicate project progress. Prepared briefs for Creative Team. Prepared Quotes and ensured Creative Jobs were delivered on time and to budget. Prioritised and organised Creative Team's schedule. Invoiced and closed Creative Jobs. Provided Job reports to CEO. Liased directly with Clients to take briefs, communicate project timelines, seek written approvals and communicate project progress.



The Gabriel Method

• Australia
• Online Audio and Video Media
• 1 - 100 Employee

• Virtual Assistant and Customer Service Manager

  • Apr 2013 - Jan 2016

  Calendar Management Schedule International Travel Arrangements Coordinate Video and Audio Teleconferences Coordinate Video and Audio Interviews Assist In Meeting Planning Global Meetings Manage Virtual Customer Service Team Comment moderation on website and Facebook Assist Director with speaking on Audio teleconferences as part of teaching and helping clients Calendar Management Schedule International Travel Arrangements Coordinate Video and Audio Teleconferences Coordinate Video and Audio Interviews Assist In Meeting Planning Global Meetings Manage Virtual Customer Service Team Comment moderation on website and Facebook Assist Director with speaking on Audio teleconferences as part of teaching and helping clients



BakeMark UK

• Queensland, Australia

• Virtual Personal Assistant

  • 2010 - 2013

  Co-ordinate meetings in Australia for UK based Managing Director and arrange flights, accommodation and schedule during his quarterly visits Co-ordinate meetings in Australia for UK based Managing Director and arrange flights, accommodation and schedule during his quarterly visits



foodaustralia Pty Ltd

• Brisbane, Australia

• Office Manager/Stock Controller

  • 2000 - 2004

  Personally responsible for corresponding with senior buyers within the major supermarket chains to ensure their orders were processed and delivered on time, managing stock both within the warehouse and on the road to national distribution points, managing HACCP requirements (HACCP stands for hazard analysis critical control points and is a food safety management system that uses process controls to minimise food safety risks in the food processing industry), liasing with Sales Representatives, and managing a Telesales team who contacted Independent stores nationally to take orders on a daily basis Key Responsibilities • Stock Control of perishable food product, often up to and exceeding $1000,000 in monetary value • Liaising with suppliers regarding purchase orders and delivery times, from placement of order to final delivery of stock • Managing transport and lead times of products to both local and interstate customers • Creating sales data reports • Managing office staff of up to 35 people, including full time, part time and casual personnel Show less