Experience

Dena Frawley Consultants, LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Owner

  • 2004 - Present



Freelance

• • 2004 - 2018

  Work with many chiropractors, acupuncturists and massage therapists to provide insurance training, billing, coding and documentation education. Office managers and billing specialists most notable clients.

• • 2005 - 2017

  Copywriting and editing. Contribute to copy development, proofread and fact check. Create and write practice manuals and forms. Edit business proposals for submission. Correct and advise on mechanics of writing. Resolve queries with content development team as needed. Ability to meet deadlines.



Independent Consulting

• Small Business Consultant

  • 2005 - 2017

  Consult businesses in operations and customer retention to improve overall success rate of company with simplified systems. Analyze company's public reputation with online presence for consistent identity across platforms. Create and maintain B2B relationships across various industries. Review, research and negotiate contracts on behalf of client. Reconcile and report discrepancies found in records. Orchestrate practice management conversions. Consult businesses in operations and customer retention to improve overall success rate of company with simplified systems. Analyze company's public reputation with online presence for consistent identity across platforms. Create and maintain B2B relationships across various industries. Review, research and negotiate contracts on behalf of client. Reconcile and report discrepancies found in records. Orchestrate practice management conversions.



Chiropractic Practices

• Billing Specialist, Case Manager & Practice Manager

  • 2004 - 2017

  Manage projects and serve as primary coordinator among multiple internal facets to ensure clarity of goals and quality and adherence to deadlines. Responsible for revenue cycle management (RCM) and to to overturn any denials. Explain health and financial information to clients, employees and third parties. Comply with federal, state and company policies, procedures and regulations. Manage projects and serve as primary coordinator among multiple internal facets to ensure clarity of goals and quality and adherence to deadlines. Responsible for revenue cycle management (RCM) and to to overturn any denials. Explain health and financial information to clients, employees and third parties. Comply with federal, state and company policies, procedures and regulations.