Dena Hamilton
Senior Vice President, Global Product Management at Featurespace- Claim this Profile
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Bio
Shelly Anzalone
I had the distinct privilege of working with Dena for more than 7 years. Dena and I worked together to implement ACI’s fraud software at our customer’s locations. Dena has both breadth and depth in her knowledge of the fraud industry. She also does an excellent job of staying current with the latest trends. Dena’s passion for excellent customer service is why we worked so well together. Other wonderful traits of Dena’s are her honesty, work ethic, and down to earth nature. These traits made customers extremely loyal to her and peers want to work with her. I miss Dena and would welcome the opportunity to work with her again in the future.
Shelly Anzalone
I had the distinct privilege of working with Dena for more than 7 years. Dena and I worked together to implement ACI’s fraud software at our customer’s locations. Dena has both breadth and depth in her knowledge of the fraud industry. She also does an excellent job of staying current with the latest trends. Dena’s passion for excellent customer service is why we worked so well together. Other wonderful traits of Dena’s are her honesty, work ethic, and down to earth nature. These traits made customers extremely loyal to her and peers want to work with her. I miss Dena and would welcome the opportunity to work with her again in the future.
Shelly Anzalone
I had the distinct privilege of working with Dena for more than 7 years. Dena and I worked together to implement ACI’s fraud software at our customer’s locations. Dena has both breadth and depth in her knowledge of the fraud industry. She also does an excellent job of staying current with the latest trends. Dena’s passion for excellent customer service is why we worked so well together. Other wonderful traits of Dena’s are her honesty, work ethic, and down to earth nature. These traits made customers extremely loyal to her and peers want to work with her. I miss Dena and would welcome the opportunity to work with her again in the future.
Shelly Anzalone
I had the distinct privilege of working with Dena for more than 7 years. Dena and I worked together to implement ACI’s fraud software at our customer’s locations. Dena has both breadth and depth in her knowledge of the fraud industry. She also does an excellent job of staying current with the latest trends. Dena’s passion for excellent customer service is why we worked so well together. Other wonderful traits of Dena’s are her honesty, work ethic, and down to earth nature. These traits made customers extremely loyal to her and peers want to work with her. I miss Dena and would welcome the opportunity to work with her again in the future.
Experience
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Featurespace
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United Kingdom
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Software Development
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200 - 300 Employee
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Senior Vice President, Global Product Management
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May 2020 - Present
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Subject Matter Expert - Fraud and Financial Crime
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Jul 2019 - May 2020
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Digital Reasoning
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United States
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Software Development
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1 - 100 Employee
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Sr Director PreSales
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Feb 2018 - Jun 2019
Senior sales and product management executive with 30 years experience in compliance and fraud enterprise software solutions. Senior sales and product management executive with 30 years experience in compliance and fraud enterprise software solutions.
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NCR Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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VP & General Manager Enterprise Fraud & Security Software Solutions
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Jan 2016 - Nov 2017
Global responsibility for the Enterprise Fraud & Security software solutions. Provides strategic direction and leadership to cross-functional teams supporting Sales, Presales, Professional Services, Product Mgmt and Consulting Services.
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Sr Solution Consultant
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Jun 2015 - Dec 2015
I am responsible for sales enablement of our Enterprise Financial Crime software solutions in North America.
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BAE Systems Digital Intelligence
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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VP Business Solution Group of the Americas at BAE Systems Applied Intelligence
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Jun 2011 - May 2015
BAE Systems Applied Intelligence, a business division of BAE Systems, is a leading provider of enterprise risk, fraud and compliance solutions to the global financial services industry. Its market-leading solutions enable financial institutions to take an end-to-end enterprise view of financial crime and risk for detection, prevention and monitoring of customers’ behavior in real-time and batch. With over 100 clients across four continents, including six of the top 10 banks in the world, NetReveal® has established a proven track record of reducing financial losses, protecting users’ reputations and improving operational efficiencies. In 2011, BAE Systems acquired Norkom Technologies, merging it with Detica NetReveal®. I am responsible for the Pre-Sales and Proposition teams within the America's division of BAE Systems Applied Intelligence. This team's focus is to provide continuity throughout our customer's life cycle ensuring our customers achieve the highest level of satisfaction. We provide sales support, subject matter expertise as well as business and technical consultancy during implementation and post production. Show less
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Norkom Technologies
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Ireland
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Software Development
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1 - 100 Employee
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Fraud Prevention & Detection Subject Matter Expert
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Apr 2010 - Jul 2011
I am responsible for driving new business for the solutions that comprise Norkom’s Multi-Channel Payment Fraud market offerings and helping the company to deliver best-in-class fraud management solutions to its expanding global family of clients. I am responsible for driving new business for the solutions that comprise Norkom’s Multi-Channel Payment Fraud market offerings and helping the company to deliver best-in-class fraud management solutions to its expanding global family of clients.
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ACI Worldwide
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United States
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Software Development
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700 & Above Employee
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Senior Solution Consutant, Financial Services
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Oct 2008 - Apr 2010
Identify and present appropriate Risk Management solutions and product roadmap to prospects and customers. Provides advice and business consultancy to prospects/customers on design options for modifications, impacts of modifications on the existing system and how to establish and operate related aspects of their business. Advises Product Management on the business functionality and technical requirements; specifies complex business requirements. Am also able to support cross-product solution sales and consultancy effrots and implementations. Show less
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Senior Sales Representative
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Oct 2003 - Oct 2008
Lead Risk and Fraud Sales representative, responsible for selling Credit, Debit, Merchant, Money Laundering and Enterprise-wide Risk Management detection and monitoring application software. Primary assignment in Tier One Financial Market, assigned to key accounts on an as needed basis by senior management. Responsible for developing sales strategy, pipeline and accurate forecasting by region and accounts assigned. Responsible for contract negotiation, execution and revenue recognition for each deal and all other deals associated with the Risk Management Product Line in North America. Show less
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Senior Manager, Product Services
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Jan 2000 - Oct 2003
Responsible for global Technical Delivery and Installation, Research/Business Development, Product Management and Sales Support for the Risk Management product line. Managed a departmental staff of over 30+ in multiple locations, Responsibilities include but not limited to : creation and deployment of new products, standardized global pricing models, product profitability, 3rd party partnerships, standardized contracts by product solution for the entire Risk Management suite.
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Lead, Fraud Subject Matter Expert, Sales Support
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Mar 1997 - Dec 2002
Provided global sales support, responsible for a team of 4 providing global support for RFP's, Proposals, Presentations and Contract Terms.
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Senior Business Analyst
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Jan 1990 - Mar 1997
Business Analyst responsible for Fraud and Authorization applications, primary function to interpret and document business and technical requirements for Visa, MasterCard and 3rd party customers for the wholly owned Card Processing Company of Bank One Services Corp. Worked with Technical Leads, Quality Assurance, and customers to interpret and document system requirements. Responsible for the deployment of credit and debit card processing fraud detection applications. Business Analyst responsible for Fraud and Authorization applications, primary function to interpret and document business and technical requirements for Visa, MasterCard and 3rd party customers for the wholly owned Card Processing Company of Bank One Services Corp. Worked with Technical Leads, Quality Assurance, and customers to interpret and document system requirements. Responsible for the deployment of credit and debit card processing fraud detection applications.
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Bank One
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Banking
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200 - 300 Employee
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Retail and Corporate Banking - various
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Oct 1982 - Jan 1990
Held various positions in Retail and Corporate Banking divisions, non-managerial and managerial consisting of: teller, teller supervisor, Corporate Vault supervisor, Check Processing Supervisor and Account Manager. Held various positions in Retail and Corporate Banking divisions, non-managerial and managerial consisting of: teller, teller supervisor, Corporate Vault supervisor, Check Processing Supervisor and Account Manager.
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