Head of Workforce European Para Table Tennis Championship 2023

• May 2023 - Present

Lead on the development and delivery of workforce and volunteer planning and strategies for the Event. Lead on the development and delivery of workforce and volunteer planning and strategies for the Event.

Projects Officer

• Jul 2022 - Jun 2023

In this role I was responsible for the leading the Jack Petchey Foundation relationship and delivery of the Jack Petchey programme. As well as leading on the relationship with British Para Table Tennis and overseeing some of the projects in our ‘Level the Table’ scheme.Responsibilities included management and development of the Jack Petchey foundation table donation, young leaders training course and Girls only coaching programme along with the organisation and planning of the Schools Qualifiers and Zone final competition events in London. Oversee the relationship with British Para projects within each department of the company. Lead on the delivery of project briefs relevant to the development of clubs, leagues, and schools. Show less

Volunteer Lead

• Oct 2022 - Mar 2023

Recruited and coordinated the volunteers for the Senior National Championship. Responsibilities included recruit, induct, rota, briefings and during event support.

Customer Service and Projects Administrator

• Nov 2021 - Jul 2022

During this role I worked as the key point of contact for clubs, schools, and leagues as well as handling customer enquiries. Provided administrative support to various additional projects and programmes. Responsibilities included secretary for the English School Table Tennis Committee., Provide support on a newly developed platform., Provided admin support to various projects., Assisted in the organisation and planning of events., processed applications and payments., Contributed own ideas to developing projects., provided support to the department of development and volunteering. Show less

Customer Service Advisor

• Aug 2021 - Nov 2021

- NHS (Track and Trace) - Universal Credit (Covid Uplift) - DWP (NTL) During this opportunity I dealt with customer complaints and providing reliable information to customers. Responsibilities included being responsible sign posting cases and customers, Handing sensitive information responsibly and meeting monthly quotas. - NHS (Track and Trace) - Universal Credit (Covid Uplift) - DWP (NTL) During this opportunity I dealt with customer complaints and providing reliable information to customers. Responsibilities included being responsible sign posting cases and customers, Handing sensitive information responsibly and meeting monthly quotas.

Sales Assistant

• Aug 2019 - Jan 2020

From this Job I was able to develop my ability to make coffee. Learn to push sales and promos. Responsibilities included Dealing with customer enquiries., Delivery organisation., serving customers as a barista., colleague training and development., cashing up. From this Job I was able to develop my ability to make coffee. Learn to push sales and promos. Responsibilities included Dealing with customer enquiries., Delivery organisation., serving customers as a barista., colleague training and development., cashing up.

Sales Assistant

• Jul 2019 - Sep 2019

Supervisor

• Mar 2017 - Jul 2018

From this Job I was able to develop my confidence in selling products to customers as well as being more confident on tills. I learnt to be more of a leader. Responsibilities included front end staff deployment (Rota)., Dealing with customer inquiries., Reservations and delivery organising., Serving customers/ transactions., Cashing up (start and end of the day., Colleague training and development., Promo changes and price checks. From this Job I was able to develop my confidence in selling products to customers as well as being more confident on tills. I learnt to be more of a leader. Responsibilities included front end staff deployment (Rota)., Dealing with customer inquiries., Reservations and delivery organising., Serving customers/ transactions., Cashing up (start and end of the day., Colleague training and development., Promo changes and price checks.

Coach

• Jun 2016 - Jul 2018

Coaching children to play football at a grassroots level. I get the chance to set up different drills and providing an enjoyable session. Responsibilities included managing a team., Assisted with other coaches managing team., Provided fun session for children ages 18 months to 6., Devised session plans. Coaching children to play football at a grassroots level. I get the chance to set up different drills and providing an enjoyable session. Responsibilities included managing a team., Assisted with other coaches managing team., Provided fun session for children ages 18 months to 6., Devised session plans.

Sales Assistant

• Sep 2016 - Feb 2017