Experience

SCDHEC MIDLANDS PUBLIC HEALTH REGION

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• COVID Administrative Assistant

  • May 2022 - Mar 2023

  York County, South Carolina, United States Worked on the COVID team assisting the nurses when clients would come in wanting the COVID vaccines. In charge of inputting and filing the paperwork and medical records, answering multi-line phones, scheduling clients, and answering COVID-related questions.



AppleOne Employment Services

• United States
• Staffing and Recruiting
• 700 & Above Employee

• COVID-19 Administrative Specialist

  • Jul 2021 - May 2022

  York, South Carolina, United StatesC Worked on the COVID team assisting the nurses when clients would come in wanting the COVID vaccines. In charge of inputting and filing the paperwork and medical records, answering multi-line phones, scheduling clients, and answering COVID-related questions.



Cielo Talent

• United States
• Human Resources Services
• 700 & Above Employee

• Interviewing Specialist

  • Jul 2018 - May 2021

  Remote • Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements. • Update candidate statuses in the appropriate recruitment systems (Applicant Tracking System, proprietary systems, etc.) • Other duties as assigned



Amazon.com

• Customer Service Associate

  • Oct 2018 - May 2019

  Assisted customers with placing their orders online Walked customers through any technical issues they may have had placing an order. Update payment methods Discuss various policies with customers Adhere to metric goals



Kohl's

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2018 - Oct 2018

  Rock Hill, SC • Greeted all customers and associates, assisted in a friendly, courteous manner • Greeted and Engaged Customer, Requests Credit, Explained Savings, Asked to Complete the Survey and Thank the Customers • Able to learn and adapt to current technology to assist customer needs • Solicited, opened and activated Kohl’s Charge applications and loyalty programs • Completed transactions accurately and efficiently while engaging customers



Cummins Inc.

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Human Resources Assistant

  • Feb 2018 - Jun 2018

  Charlotte, North Carolina Area Filed and Organized documents Handled DOT Compliance for All regions Made New Hire Packets Used JJ Keller website to handle DOT Compliance



Arise

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Support Professional

  • Mar 2016 - Mar 2018

  Remote - Receive calls from patients concerning accounts. - Assist callers with the enrollment process. - Comply with HIPAA regulations. - Schedule telehealth services. - Assist callers with placing and reviewing orders. - Handle account inquiries. - Process returns and credits. - Provide technical support to callers. - Assist with downloading software.



Stanley Black and Decker

• Human Resources Assistant

  • Sep 2017 - Nov 2017

  Charlotte, North Carolina Area - Helped potential full-time employees complete online applications - Organized meetings - Filed and organized documents - Assisted employees with completing tax forms and I-9 documents - Added or converted badge numbers into the system using Excel - Posted jobs using Brassring



Doggett Concrete, Inc.

• United States
• Construction
• 1 - 100 Employee

• Receptionist

  • Aug 2015 - Oct 2016

  Charlotte, North Carolina Area • Answer the phones, transfer the calls • Filing • Deposit checks • Send and sort the mail • Enter timesheets into spread sheet and payroll



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• AAA RA CSR

  • Jun 2014 - Aug 2015

  Work from home Received inbound calls from members needing Roadside service Discussed the basic benefits of what the membership covers Transferred calls to the correct department or state Adhered to set schedule Met daily, weekly and monthly metrics set by the department l



Convergys

• Customer Service Representative

  • Aug 2013 - May 2014

  Work from home Received inbound calls from potential clients inquiring about new service Discussed different packages and offered best plan to suit clients’ needs Handled sales calls from clients inquiring about upgrading services Received incoming calls from clients with satellite tv service Educated clients on bills and explained charges Assisted with setting up payment plans for past due accounts Processed payments Adhered to set schedule Met daily, weekly and monthly metrics set… Show more Received inbound calls from potential clients inquiring about new service Discussed different packages and offered best plan to suit clients’ needs Handled sales calls from clients inquiring about upgrading services Received incoming calls from clients with satellite tv service Educated clients on bills and explained charges Assisted with setting up payment plans for past due accounts Processed payments Adhered to set schedule Met daily, weekly and monthly metrics set by the department Show less



McAlister's Deli

• United States
• Restaurants
• 700 & Above Employee

• Server Cashier

  • Sep 2012 - Sep 2013

  Rock Hill, South Carolina Assist customers with placing food orders Answer the phones Input orders received via phone Serve customers dine-in food orders Package orders for take-out