Experience

Chicago Community Loan Fund

• United States
• Financial Services
• 1 - 100 Employee

• Director of Policy and Government Relations

  • Sep 2021 - Present



DC Government

• United States
• Government Administration
• 700 & Above Employee

• Correspondence Management Specialist

  • Aug 2019 - Sep 2021

  • Manage the routing of correspondence from constituents to various DC government agencies pertaining to Public Safety and Operations & Infrastructure on behalf of the Mayor through the Intranet Quorum system. • Coordinate with liaisons from various DC Government agencies to ensure that constituent concerns were addressed in a timely and comprehensive manner. • Author, edit, and draft various official communications and ceremonial documents on behalf of the Mayor including letters to other elected officials, condolence letters, proclamations, congratulatory letters, and letters of support. • Track ceremonial documents and communications created by the Mayor’s Correspondence Unit • Oversee the function of the Advisory Neighborhood Commission (ANC) Resolution Portal as an effective communication tool between ANC Commissioners and DC Government agencies, including assisting in overhauling Portal protocols to create greater transparency and efficiency. • Ensure that resolutions, letters of supports, and other directives from ANC Commissioners reach DC Government agencies in a timely fashion and that these Commissioners receive informative responses from the agencies they are seeking to communicate with.



U.S. Small Business Administration

• United States
• Government Administration
• 700 & Above Employee

• Loan Specialist (Temp Contract)

  • Apr 2020 - Jul 2020

  • Processed Economic Impact Disaster Loan (EIDL) applications from business owners both in the mainland United States and its territories in the Caribbean, including applications in the original, reconsideration, and reacceptance stages. • Assessed EIDL Applicant’s credit history, debt to income ratio, and repayment ability to ensure compliance with SBA Office of Disaster Assistance guidelines. • Directly engaged Disaster Loan Applicants, businesses and individuals, to assist them in completing the loan application process • Performed financial analysis/computation to determine loan eligibility and terms. • Advised Applicants of their rights and obligations as borrowers per SBA guidelines. • Managed a daily queue of often upwards of 50 disaster loan applicants at a time while maintaining high quality production, in line with SBA Office of Disaster Assistance guidelines and expectations. • Processed over 500 disaster loan applications across the United States and its territories.



U.S. Small Business Administration

• United States
• Government Administration
• 700 & Above Employee

• Loan Specialist (Temp Contract)

  • Nov 2017 - Nov 2018

  • Reviewed travel vouchers and audits travel voucher files for accuracy and adherence to SBA and Federal policies. • Assured timely and accurate submissions of travel vouchers to SBA Denver Finance Center for payment. • Collaborated with senior management to identify systematic abuse of employee travel credit card. • Verified the timely and accurate completion of travel vouchers by Field Office Travelers. • Utilized Oracle and other electronic databases and web-based systems to run reports, import and export data for quality control analysis. • Processed Disaster Home Loan Applications from survivors of declared disasters both in the mainland United States and its territories in the Caribbean, including applications in the original, reconsideration, and reacceptance stages. • Assessed Disaster Loan Applicant’s credit history, debt to income ratio, and repayment ability to ensure compliance with SBA Office of Disaster Assistance guidelines. • Directly engaged Disaster Loan Applicants, businesses and individuals, to assist them in completing the loan application process • Performed financial analysis/computation to determine loan eligibility and terms. • Advised Applicants of their rights and obligations as borrowers per SBA guidelines. • Managed a queue of often upwards of 20 disaster loan applicants at a time while maintaining high quality production, in line with SBA Office of Disaster Assistance guidelines and expectations. • Processed over 300 disaster loan applications across the United States and its territories. • Recipient of the SBA Dwight D. Eisenhower award as part of the SBA Office of Disaster Assistance for our prompt and effective response to provide relief to survivors of Hurricanes Harvey, Irma, and Maria.



RainKing Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Research Analyst (Layoff)

  • Jan 2017 - Aug 2017

  • Conducted background research on various businesses that RainKing profiles to build, strengthen, and maintain RainKing's Company database. • Investigated and responded to incoming client requests for additional information on businesses that we profile, (including, but not limited to, identifying key business competitors and vendors, assessing company revenues, highlighting key decision makers at that business, analyzing various technologies the business may be using, and assessing staffing trends at that business). • Contributed to maintaining RainKing Decision Maker database featuring more than 1 million contacts. • Identified and investigated sales leads on behalf of clients through sales intelligence research.



United States Senator Robert Menendez

• Government Administration
• 1 - 100 Employee

• Legislative Correspondent

  • Aug 2013 - Aug 2016

  • Coordinated the Senator's financial services, banking, housing, labor, postal, and arts legislative agenda in collaboration with supervisors and colleagues. • Provided research support for Banking/Housing LA and Senate Banking Committee's Subcommittee on Housing, Transportation, and Community Development • Coordinated Freedom of Information Act requests related to financial services matters as part of a team. • Engaged in legislative outreach with industry, interest groups, and other Congressional offices. • Compiled legislative research support on constituent casework concerns • Managed correspondence to constituents on financial services, banking, labor, arts, postal and housing issues • Supervised office interns on various legislative research projects. • Drafted memos for the Senator on various legislative issues as part of a team with supervision



Office of U.S. Congressman Elijah Cummings

• Washington D.C. Metro Area

• Staff Assistant

  • Oct 2010 - Aug 2013

  • Addressed constituent mortgage, financial, and foreclosure casework as part of a team with supervision. • Performed extensive background research in preparation for legislative actions and for speeches given by the Member. • Organized all Fiscal Year appropriations requests with a focus on Homeland Security Appropriations Requests independently. • Conducted legislative outreach to other Congressional offices and interest groups to garner support for legislative action. • Provided the Member with daily press clips in collaboration with the Press Secretary and Communications Director. • Staffed and pre-event preparation in advance at high profile speaking and constituent events. • Drafted and edited correspondence to constituents on various legislative and casework concerns.