Delvin Tang
Business Development Intern at Quest - Hire a Hero- Claim this Profile
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Bio
Lourens Reijgersberg
Delvin has contributed to our company as a customer service rep and combined this role with BI tasks. His dedication to this role and his assistance with the business intelligence tasks were have been very helpful. Delvin's ability to effectively utilize data and his commitment to excellence benefited our team by giving great insights. I recommend Delvin as a dedicated and skilled professional!
Lourens Reijgersberg
Delvin has contributed to our company as a customer service rep and combined this role with BI tasks. His dedication to this role and his assistance with the business intelligence tasks were have been very helpful. Delvin's ability to effectively utilize data and his commitment to excellence benefited our team by giving great insights. I recommend Delvin as a dedicated and skilled professional!
Lourens Reijgersberg
Delvin has contributed to our company as a customer service rep and combined this role with BI tasks. His dedication to this role and his assistance with the business intelligence tasks were have been very helpful. Delvin's ability to effectively utilize data and his commitment to excellence benefited our team by giving great insights. I recommend Delvin as a dedicated and skilled professional!
Lourens Reijgersberg
Delvin has contributed to our company as a customer service rep and combined this role with BI tasks. His dedication to this role and his assistance with the business intelligence tasks were have been very helpful. Delvin's ability to effectively utilize data and his commitment to excellence benefited our team by giving great insights. I recommend Delvin as a dedicated and skilled professional!
Experience
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Quest - Hire a Hero
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Singapore
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Internet Marketplace Platforms
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1 - 100 Employee
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Business Development Intern
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Aug 2023 - Present
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Mighty Jaxx
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Singapore
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Software Development
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1 - 100 Employee
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Customer Service Analyst
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Jul 2023 - Aug 2023
Supported in the company’s pioneer interactive event, managed through Zendesk customer’s experience and service, conducted data analysis on ticketing data and constructed a interactive dashboard to identify business insights. Using data driven business insights to help reduce cost and increase efficiency for the company. Supported in the company’s pioneer interactive event, managed through Zendesk customer’s experience and service, conducted data analysis on ticketing data and constructed a interactive dashboard to identify business insights. Using data driven business insights to help reduce cost and increase efficiency for the company.
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Chubb
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Insurance
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700 & Above Employee
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Business Operations Officer
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Jun 2022 - Sep 2022
• Handled day-to-day administrative duties in Chubb Printing Department • Generated daily reports and input data in Microsoft Excel • Handled day-to-day administrative duties in Chubb Printing Department • Generated daily reports and input data in Microsoft Excel
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Grab
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Singapore
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Software Development
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700 & Above Employee
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Customer Service Executive
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Jul 2021 - Sep 2021
• Solved driver tickets via Zendesk and allocated new and existing drivers for 3 individual courses. • Liaised with Ngee Ann Polytechnic and drivers for the arrangement of courses • Generated daily reports with some data wrangling with Microsoft Excel • Solved driver tickets via Zendesk and allocated new and existing drivers for 3 individual courses. • Liaised with Ngee Ann Polytechnic and drivers for the arrangement of courses • Generated daily reports with some data wrangling with Microsoft Excel
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Nanyang Technological University Singapore
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Singapore
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Higher Education
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700 & Above Employee
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Operations Administrator
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Feb 2020 - May 2020
• Managed an Operations Room to facilitate students recalled from overseas during the outbreak of Covid-19 • Liaised with the Ministry of Health, medical facilities and suppliers • Generated and submitted reports regarding student cases and occupancy to NTU and MOH • Handled various ad hoc duties • Managed an Operations Room to facilitate students recalled from overseas during the outbreak of Covid-19 • Liaised with the Ministry of Health, medical facilities and suppliers • Generated and submitted reports regarding student cases and occupancy to NTU and MOH • Handled various ad hoc duties
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Singapore Army
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Singapore
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Armed Forces
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700 & Above Employee
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HR Administrative Support
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Jan 2018 - Aug 2019
•Handled military personnel welfare using EHR to input and track leaves, medical leaves and occasionally wreaths • Attended biweekly meetings with external contractors and recorded minutes • Managed deadlines and completed many projects are given under short timelines due to a lack of manpower • Awarded Best Solider of the Unit in May 2019 •Handled military personnel welfare using EHR to input and track leaves, medical leaves and occasionally wreaths • Attended biweekly meetings with external contractors and recorded minutes • Managed deadlines and completed many projects are given under short timelines due to a lack of manpower • Awarded Best Solider of the Unit in May 2019
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Education
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2020 - 2024
University of London
Bachelor of Applied Science - BASc, Data Science and Business Analytics -
2014 - 2017
Ngee Ann Polytechnic
Diploma of Education, Clean Energy Management
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