Experience

CIENCE

• United States
• Technology, Information and Internet
• 700 & Above Employee

• CORE Enablement Specialist

  • Jul 2021 - Present

  Building Predictable Pipeline Isn't Art--- It's CIENCE. Visit https://cience.com. For smart sales & marketing leaders, there's now a flexible, accurate, low overhead, high yield way to go to market. Spend less to acquire the right customers each month. CIENCE provides a highly trained, well-equipped, knowledgeable fleet of sales development talent as your outsourced outbound department. We'll help you to execute your vision or simply support the growing demand of your already established sales team.

• SDR

  • Nov 2020 - Jul 2021

  Building Predictable Pipeline Isn't Art--- It's CIENCE. Visit https://cience.com. For smart sales & marketing leaders, there's now a flexible, accurate, low overhead, high yield way to go to market. Spend less to acquire the right customers each month. CIENCE provides a highly trained, well-equipped, knowledgeable fleet of sales development talent as your outsourced outbound department. We'll help you to execute your vision or simply support the growing demand of your already established sales team.



AliveShoes

• Technology, Information and Internet
• 100 - 200 Employee

• Footwear Designer

  • Jul 2014 - Present



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Customer Care Representative

  • Jul 2008 - Nov 2020

  Effectively manage large amounts of incoming callsIdentify and assess customers' needs to achieve satisfactionProvide accurate, valid, and complete information by using the right methods/toolsKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policies Effectively manage large amounts of incoming callsIdentify and assess customers' needs to achieve satisfactionProvide accurate, valid, and complete information by using the right methods/toolsKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policies



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Floor Associate

  • Mar 2015 - Jan 2016

  Ensure high levels of customer satisfaction through excellent sales serviceAssess customer needs and provide assistance and information on product featuresMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsTeam up with co-workers to ensure proper customer service Ensure high levels of customer satisfaction through excellent sales serviceAssess customer needs and provide assistance and information on product featuresMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsTeam up with co-workers to ensure proper customer service