Kevin J. Miller
Founder, Principal IT Management Consultant at Delta Technology- Claim this Profile
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Bio
Sebastian Rosiński
I`ve had the pleasure of working with Kevin on an implementation of an Advanced Planning System. During this project, Kevin led the entire change management portion of the project. His customer focus and vast change management and project management knowledge ensured clear and successful organizational transformation. Thanks to frequent check-ins and communications to end users of the tool Kevin really made the change work. If you are looking for a professional to help you manage the change in your organization Kevin J. Miller is your best choice.
Darcy Faegre
I have been working with Kevin for several months now and it has been nothing but a pleasure. Kevin is obviously extremely knowledgeable and experienced when it comes to ITSM and ITIL. I've gotten so many good ideas from Kevin that it's difficult to figure out where to start. I would highly recommend Kevin for any project you might be working on related to IT.
Joseph Trelli
Our organization had the opportunity to assess our data architecture, and related data movement and storage processes with an eye towards implementing the sort of transformation that would propel us into the next decade and beyond. Thankfully, Kevin Miller led those efforts on our behalf. Kevin's initiative and diligence quickly produced a working understanding of the players, platforms, and logic involved to identify what worked and what did not. Throughout the process, Kevin worked both independently and collaboratively across and up and down the organization. He delivered an enterprise wide view of the current state, and worked with us toward developing the vision of the ideal future state architecture, along with the process and cultural changes needed to realize true and lasting success. More than that, Kevin distilled the technical bits into something digestible which he presented to the C suite. I cannot recommend Kevin Miller highly enough
Sebastian Rosiński
I`ve had the pleasure of working with Kevin on an implementation of an Advanced Planning System. During this project, Kevin led the entire change management portion of the project. His customer focus and vast change management and project management knowledge ensured clear and successful organizational transformation. Thanks to frequent check-ins and communications to end users of the tool Kevin really made the change work. If you are looking for a professional to help you manage the change in your organization Kevin J. Miller is your best choice.
Darcy Faegre
I have been working with Kevin for several months now and it has been nothing but a pleasure. Kevin is obviously extremely knowledgeable and experienced when it comes to ITSM and ITIL. I've gotten so many good ideas from Kevin that it's difficult to figure out where to start. I would highly recommend Kevin for any project you might be working on related to IT.
Joseph Trelli
Our organization had the opportunity to assess our data architecture, and related data movement and storage processes with an eye towards implementing the sort of transformation that would propel us into the next decade and beyond. Thankfully, Kevin Miller led those efforts on our behalf. Kevin's initiative and diligence quickly produced a working understanding of the players, platforms, and logic involved to identify what worked and what did not. Throughout the process, Kevin worked both independently and collaboratively across and up and down the organization. He delivered an enterprise wide view of the current state, and worked with us toward developing the vision of the ideal future state architecture, along with the process and cultural changes needed to realize true and lasting success. More than that, Kevin distilled the technical bits into something digestible which he presented to the C suite. I cannot recommend Kevin Miller highly enough
Sebastian Rosiński
I`ve had the pleasure of working with Kevin on an implementation of an Advanced Planning System. During this project, Kevin led the entire change management portion of the project. His customer focus and vast change management and project management knowledge ensured clear and successful organizational transformation. Thanks to frequent check-ins and communications to end users of the tool Kevin really made the change work. If you are looking for a professional to help you manage the change in your organization Kevin J. Miller is your best choice.
Darcy Faegre
I have been working with Kevin for several months now and it has been nothing but a pleasure. Kevin is obviously extremely knowledgeable and experienced when it comes to ITSM and ITIL. I've gotten so many good ideas from Kevin that it's difficult to figure out where to start. I would highly recommend Kevin for any project you might be working on related to IT.
Joseph Trelli
Our organization had the opportunity to assess our data architecture, and related data movement and storage processes with an eye towards implementing the sort of transformation that would propel us into the next decade and beyond. Thankfully, Kevin Miller led those efforts on our behalf. Kevin's initiative and diligence quickly produced a working understanding of the players, platforms, and logic involved to identify what worked and what did not. Throughout the process, Kevin worked both independently and collaboratively across and up and down the organization. He delivered an enterprise wide view of the current state, and worked with us toward developing the vision of the ideal future state architecture, along with the process and cultural changes needed to realize true and lasting success. More than that, Kevin distilled the technical bits into something digestible which he presented to the C suite. I cannot recommend Kevin Miller highly enough
Sebastian Rosiński
I`ve had the pleasure of working with Kevin on an implementation of an Advanced Planning System. During this project, Kevin led the entire change management portion of the project. His customer focus and vast change management and project management knowledge ensured clear and successful organizational transformation. Thanks to frequent check-ins and communications to end users of the tool Kevin really made the change work. If you are looking for a professional to help you manage the change in your organization Kevin J. Miller is your best choice.
Darcy Faegre
I have been working with Kevin for several months now and it has been nothing but a pleasure. Kevin is obviously extremely knowledgeable and experienced when it comes to ITSM and ITIL. I've gotten so many good ideas from Kevin that it's difficult to figure out where to start. I would highly recommend Kevin for any project you might be working on related to IT.
Joseph Trelli
Our organization had the opportunity to assess our data architecture, and related data movement and storage processes with an eye towards implementing the sort of transformation that would propel us into the next decade and beyond. Thankfully, Kevin Miller led those efforts on our behalf. Kevin's initiative and diligence quickly produced a working understanding of the players, platforms, and logic involved to identify what worked and what did not. Throughout the process, Kevin worked both independently and collaboratively across and up and down the organization. He delivered an enterprise wide view of the current state, and worked with us toward developing the vision of the ideal future state architecture, along with the process and cultural changes needed to realize true and lasting success. More than that, Kevin distilled the technical bits into something digestible which he presented to the C suite. I cannot recommend Kevin Miller highly enough
Credentials
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Certified Change Management Professional (CCMP)
Association of Change Management ProfessionalsJun, 2020- Sep, 2024 -
Change Practitioner
ProsciFeb, 2020- Sep, 2024 -
SAFe 4.5 Certified Agilist
Scaled Agile, Inc.Apr, 2018- Sep, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceMay, 2017- Sep, 2024 -
ITIL v3 Practitioner
AXELOS Global Best PracticeAug, 2016- Sep, 2024 -
ITIL v3 Foundations
AXELOS Global Best PracticeDec, 2015- Sep, 2024 -
Project Management Professional (PMP)
Project Management InstituteAug, 2011- Sep, 2024 -
Microsoft Certified Application Developer (MCAD)
MicrosoftJul, 2006- Sep, 2024
Experience
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Delta Technology
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IT Services and IT Consulting
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700 & Above Employee
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Founder, Principal IT Management Consultant
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2015 - Present
“Opening IT to Change” by providing expert consulting services worldwide with precision and cost efficiency.For an overview of the services I provide, visit: https://DeltaTechnology.netI partner with organizations globally and leverage subject matter expertise in information technology project and change management to assess the current state. I develop roadmaps for future success by providing strategic and tactical leadership services. I am a champion of stakeholder engagement, education, and training that allows companies to transform the organizational culture to one that understands the value of optimizing information technology to drive business decisions and exceed operational and financial objectives. Provide exemplary on-site and remote IT project management and implementation adhering to Agile principles. Focusing on quality assurance, compliance, and risk mitigation is paramount to aligning business goals and strengthening relationships with new and existing clients. My competitive advantage over large consulting firms is the ability to partner with independent subcontractors on an as-needed basis, minimizing client expenditures, and providing expertise on cutting-edge technologies. Here are notable key projects: Show less
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Johnson & Johnson
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2020 - 2023
Led the change management effort for a team of 150 professionals around the implementation of a state-of-the-art supply chain conversion for this Fortune 50 company. The two-plus year project was global in scale, managing across five time zones remotely and providing on-site training in Ireland.
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"Regional Healthcare Company"
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2019 - 2023
Retained to provide leadership mentoring for the CIO and entire IT leadership team for the 1,000+ employee organization with 26 regional offices. The company was attracted to the significant IT management expertise gained working for large corporations. The engagement included recruiting a vCISO to perform a multi-year security assessment and improve overall security maturing.
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"National Medical Software Company"
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2019 - 2020
Recruited as a Business Analyst – Project Manager to perform a current state assessment of all IT systems, by interviewing and engaging IT and non-IT personnel to address the lack of documentation and understanding of the interdependencies of those various systems. Created a comprehensive visual map illustrating how the supported systems interacted and communicated with one another, mapped out process steps, and provided recommendations for streamlining and mitigating risk.
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UnitedHealth Group
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2018 - 2019
Initially contracted by the Fortune 5 insurance company as a consultant to provide training expertise as the company transitioned from a Waterfall methodology to a Scaled Agile approach. I transitioned within months to full-time employed status to implement comprehensive training that extended over a period of one and one-half years for 23 direct reports, and enterprise-wide associated IT staff. My employed status allowed for improved employee engagement and performance, ensuring the desired changes were adopted. Show less
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"National Energy Company"
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2015 - 2017
Retained as a project manager and elevated to function as a CIO to lead a technical, data, and process upgrade from an outdated system of 20+ years. Assessed the current state, recruited new staff, and led the entire IT team, including introducing Agile concepts to transform project execution. Provided significant leadership influence through the upgrade implementation, including financial management and employee performance responsibilities. In addition, I leveraged strategy and change management expertise gained through experience to deliver overall value with a lasting impact on the company. Show less
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Pluralsight
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Bangladesh
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IT Services and IT Consulting
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Author
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2017 - Present
I publish online content in the form of video courses, written articles, and live webinars. My online courses have been viewed more than 40,000 hours by more than 50,000 subscribers. Visit my author profile page at: https://www.pluralsight.com/profile/author/kevin-miller I publish online content in the form of video courses, written articles, and live webinars. My online courses have been viewed more than 40,000 hours by more than 50,000 subscribers. Visit my author profile page at: https://www.pluralsight.com/profile/author/kevin-miller
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Toll Brothers
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United States
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Real Estate
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700 & Above Employee
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IT Program & Project Manager
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2011 - 2015
In this position, I provided IT Program and Project management for transitioning from outdated systems and processes that had not kept pace with technology and a workforce largely resistant to change. I performed system assessments to upgrade software and lead multiple IT projects with favorable outcomes with eight direct reports. ➥ With limited resources and human capital, successfully improved the security of all systems enterprise-wide. ➥ Leveraged change management expertise to drive transformation, ensuring the adoption of new processes and technologies via customized training programs. ➥ Successfully increased the overall maturity of the Project Management Office (PMO) from level 1 to level 3 (of 5) by creating structure, templates, repeatable processes, and reporting metrics. ➥ Led initiatives to modernize technology, significantly improve the IT infrastructure, replace the static intranet with a dynamic SharePoint portal, and ensure all new systems were adopted nationwide. ➥ Created and led a new team accountable for document management to improve intra- and inter-department collaboration. Show less
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Aramark
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United States
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Hospitality
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IT Project Leader
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2005 - 2011
During my entire tenure, I provided project management, business analysis, solution development and quality assurance for three lines of business and led an agile transformation from the ground up. During my entire tenure, I provided project management, business analysis, solution development and quality assurance for three lines of business and led an agile transformation from the ground up.
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Portal Applications Team Leader
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2003 - 2005
I was accountable for the internal portal and over 30 internal applications, used by over 65,000 employees. I also hired and mentored new developers and co-ops. I was accountable for the internal portal and over 30 internal applications, used by over 65,000 employees. I also hired and mentored new developers and co-ops.
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Education
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Drexel University
Master of Science (M.S.), Information Systems -
University of Pittsburgh
Bachelor's degree, Computer Science -
Central High School
High School Diploma
Community
