Delson Chong
at Urban Redevelopment Authority of Singapore (URA)- Claim this Profile
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Bio
Credentials
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ISO 9001:2015 Internal Quality Audit
SOCOTECJan, 2019- Nov, 2024 -
WSQ Certified Service Professional
Workforce SingaporeJun, 2012- Nov, 2024
Experience
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Urban Redevelopment Authority of Singapore (URA)
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Singapore
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Government Administration
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700 & Above Employee
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Feb 2016 - Present
(Research Executive: Supply Pipeline Unit)- Supervised the data processing of Residential, Office, Retail and Hotel pipeline supply projects- In-charge of the compilation of statistics and ensure data accuracy and timeliness for quarterly release in publications, URA Online and REALIS- Reviewed and streamlined the operational work processes (e.g. streamline manpower effort and work automation)- Managed a team of 9 members- Involved in system migration and liaise with external vendors for IT projects- Liaised with external agencies like JTC, BCA, MND and STB for statistical data inputs and outputs- Provided pipeline supply data of private residential, retails and offices to senior management to analyze trends and aid in policy making decision- Conducted studies on using utilities data to infer the occupancy status of industrial space- Involved in developing a matrix model to monitor residential projects with risk in their completion progress Show less
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Nov 2011 - Feb 2016
(Research Executive: Prices & Take-up Unit)- Monitored the private residential sales market- Ensured monthly private residence sales data is obtained from the developer- Liaised with the developer for timely and accuracy of the property data- Ensured transparency in property data to the public- Assisted in generating report for senior management, minister, and media- Involved in the planning and launching of the Developer Sales System eSurvey platform- Oversee and maintain the eSurvey platform- Delivered presentation to CEOs from property company on the new Housing Developers Rules Show less
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Asiasoft Corporation Public Company Limited
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Computer Games
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1 - 100 Employee
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Product Specialist
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May 2009 - Nov 2011
(Product Specialist) - Supported the online products by taking on the roles of frontline support and behind the scene planner - Ensured daily operation are ran smoothly - Provided a satisfying customer service experience for the user - Planned and executed online and offline events as part of the operational team - Liaised with China & Korea developers and various internal departments to meet the objective - Ensured the product’s KPI and revenue target is met - Maintained the product's website, including the tasking of creative designs - Scripted announcements and news to the public - Involved in decision making for the future directions of the product - Performed monthly research on other products Show less
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ST Engineering e-Services
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Singapore
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Education Administration Programs
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1 - 100 Employee
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Marketing Executive (Interns)
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Sep 2008 - Dec 2008
- Involved in designing and migrating of existing website to DotNetNuke platform - Involved in organizing external seminars and events - Provided marketing needs to other department in launching of new products - Involved in designing and migrating of existing website to DotNetNuke platform - Involved in organizing external seminars and events - Provided marketing needs to other department in launching of new products
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Education
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Murdoch University
Bachelor's degree, Marketing & Economics