Experience

Chelsea Hotel, Toronto

• Canada
• Hospitality
• 1 - 100 Employee

• Switchboard Operator

  • Aug 2015 - Present

• Switchboard Operator

  • Aug 2015 - Present

  Chelsea hotel Toronto Downtown, 4 stars hotel with 1590 rooms and 2 restaurantsHotel operator, part of guest services and front desk department.- Responsible in answering guests inquiry (giving directions for guests, promoting facilities inside the hotel, parking fees etc.)- Setting up wake up calls for our guests.- Responds on emergency line (medical emergency calls, elevator emergency line and fire emergency)- Transferring and verifying calls from room to room; and international calls.- Coordinate requirements for guest rooms, including repairs.- Operate two way radio.- Knowledge in using Opera system.- Take note of written messages/ retrieve messages for guests. As part of the hotel operator team we coordinate with different departments. First, security- we verifying guests name for room lock out, safe inside the room and emergencies. Second, housekeeping & maintenance - we transfer calls for turn down service and take note on what our guests need on their room (like extra pillow, toothbrush, extra blanket etc.) and transfer calls to maintenance if the guest need repairs on their room. Lastly, front desk and concierge- we help them on setting up wake up calls and verifying guests name. Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Service Agent

  • Jan 2015 - Present

  Vacuuming and prepping the cars • Shuttling cars to and from car washes and dealerships for servicing, • Offering shuttle service for customers • Clean vehicle exterior by hand, brush or by operating washing equipment •Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand •Vacuum, shampoo, add air freshener and clean vehicle interior • Check the level of the windshield fluid, gas, oil, water and antifreeze and add if necessary • Check vehicles for damages and report if any to the Branch Manager Show less



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Ride Operator / food and beverage

  • Jan 2012 - Jul 2012

  • Sold tickets and collected fees from customers, and collected and punched tickets • Provided information about facilities, entertainment options, and rules and regulations • Directed patrons of establishment to rides, seats, and attractions, and escorted patrons on tours of points of interest • Recorded details of attendance, sales, receipts, reservations, and repair activities • Cleaned sporting equipment, vehicles, rides, booths, facilities, and grounds • Sold and served refreshments to customers • Assisted patrons on and off amusement rides, boats, and ski lifted, and in mounting and riding animals, and fastened and directed patrons to fasten safety devices Show less