Stylist/ Key Holder

• Apr 2023 - Present

Sales Associate/ Key Holder

• Apr 2022 - Present

Business Owner

• Sep 2010 - Present

• The Council Deco Express - two-hour visit and diagnosis, issuing a full report • The Council relooking decoration - Issuing a detailed personalized report with an environment board a shopping list, suggestion and moving advice • The Council Deco Feng Shui for individuals - Two-hour visit and diagnosis, issuing a detailed report with suggestions ( things to improve, color choices, furniture layout…) • The Council Deco Feng Shui for Professionals - Send your professional environment blueprint without forgetting its northern orientation Show less

Part Time Sales associate

• Oct 2019 - Dec 2020

- Focus on providing exceptional customer service and building brand awareness through excellent product knowledge communication - Establish strong relationships with clients to ensure satisfaction while building a solid customer base - Maintain top performance in a number of transactions and sales totals - Use teamwork to assist all associates in providing excellent customer service - Leverage my French network ( lycee francais, French alliance ) to build partnerships - Assist with merchandising and window display presentations Communicates effectively and professionally with all associates within the store. Show less

Part Time Sales Associate

• Nov 2015 - Nov 2018

• Focus on providing exceptional customer service and building brand awareness through excellent product knowledge communication • Assist customers with their choices of products • Develop knowledge of skincare and provide expertise to clients • Develop strong product knowledge of the entire l'Occitane product line, including True Stories • Assist with merchandising and window display presentations • Uses teamwork to assist all associates in providing excellent customer service and maintaining store standards • Communicates effectively and professionally with all associates within the store • perform the'Occitane Rituals (hand massage, mini facials etc.) Show less

Independent Consultant Thermomix

• Jan 2018 - Sep 2018

• Demonstrate Thermomix and its functions, explain how to take care of it • Answer questions and support customer as he starts using it and beyond We know you love/hate cooking, and just because we do all the prep work for you doesn't mean you didn't cook it yourself. With more than 12 functions, Thermomix® is like a second pair of hands in the kitchen: hands with professional knife skills and the need to give you all the credit. • Demonstrate Thermomix and its functions, explain how to take care of it • Answer questions and support customer as he starts using it and beyond We know you love/hate cooking, and just because we do all the prep work for you doesn't mean you didn't cook it yourself. With more than 12 functions, Thermomix® is like a second pair of hands in the kitchen: hands with professional knife skills and the need to give you all the credit.

Customer Satisfaction Manager

• Jan 2000 - Oct 2004

• conception, design and implementation of quality's surveys• Weekly report to Executive Management• Customer complaint management, administrative and business problems solvingproactive suggestions and continuous improvement handling

Contract Manager

• Jan 1996 - Dec 1999

• overall contracts handling• executive staff management and associated follow up

Administrative assistant

• Oct 1994 - Dec 1995

• participation to Page Personnel company creation• daily client appointment handling• customer and employee contracts and reference handling

Admistrative assistant

• Aug 1991 - Sep 1994