Experience

White River Marine Group

• United States
• Maritime Transportation
• 200 - 300 Employee

• Customer Service

  • Dec 2020 - Present

  Began in the call center dealing directly with customers/dealers – in this position, I was recognized for above and beyond performance. In 2021, my responsibilities were expanded and are primarily to organize, track, and coordinate the parts for AMP, both manufactured in house as well as purchased parts. Specifically, producing a tracking system where none existed previously, producing, and distributing work orders for production as well as working with buyers and vendors to meet order needs - working with Production, Shipping, Call Center, dealer reps, customers, etc. This has resulted in a more efficient and responsive Customer Service Department.



Arkansas Department of Finance and Administration

• Customer Care Professional

  • Aug 2019 - May 2020

  As a Service Representative for the Revenue Department, I assist customers with vehicle and vessel transfers, sales tax, identification, titling, and a variety of different types of transactions as well as advise as needed on same. While performing these duties, I maintain a balanced cash drawer, answer the phone, and assist teammates where needed. As a Service Representative for the Revenue Department, I assist customers with vehicle and vessel transfers, sales tax, identification, titling, and a variety of different types of transactions as well as advise as needed on same. While performing these duties, I maintain a balanced cash drawer, answer the phone, and assist teammates where needed.


Bridge Builders Transportation
• United States
• Truck Transportation
• Administrative Support

  • Aug 2018 - May 2020

Micro Plastics, Inc.
• 1 - 100 Employee
• Customer Service

  • Oct 2013 - Aug 2018