Delores Baptiste, SHRM SCP

Group Human Resources Manager at SM Jaleel & Company Ltd
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Location
Trinidad and Tobago, TT

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Credentials

  • Zero Waste Program
    Tetra Pak
    Oct, 2016
    - Sep, 2024
  • Senior Certified Professional -HR
    SHRM
    Jun, 2017
    - Sep, 2024

Experience

    • Manufacturing
    • 1 - 100 Employee
    • Group Human Resources Manager
      • Feb 2018 - Present

    • Asst. HR Manager
      • Mar 2016 - Jan 2018

    • Senior HR Officer
      • Apr 2013 - Mar 2016

      Administrating of the Human Resources policies, procedures, carrying out responsibilities in the following functional areas: HR and Administration departmental development, employee relations, training and development, benefits compensation, performance management, organizational development, and other employment related functions. I also lead on all HR practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce both in Trinidad and at Jamaica Beverages Ltd. (SMJ's largest subsidiary).Working with SMJ's largest subsidiary in Jamaica.

    • Human Resources Manager (Ag)
      • Nov 2014 - Present

      Providing HR support to the organization with a focus on professional recruitment, manpower planning, employee relations and operations support. Led the organizational transformation efforts of the organization to include development, restructuring and implementation of HR policies and procedures and ensuring compliance with all local regulations concerning employment. Providing HR support to the organization with a focus on professional recruitment, manpower planning, employee relations and operations support. Led the organizational transformation efforts of the organization to include development, restructuring and implementation of HR policies and procedures and ensuring compliance with all local regulations concerning employment.

    • HR Manager
      • Sep 2002 - Dec 2009

      Responsibilities for administering compensation, benefits, designing and implementing a comprehension performance management system, safety and recreation programs. Preparation of monthly payroll. Organizing and scheduling staff working on a shift system. Scheduling vacation for staff, handling of all queries and complaints related to the company and its employees and; handling of all Labor disputes and issues. Identifying staff vacancies, recruit, and interview as necessary. Allocate human resources, ensuring appropriate matches between personnel.

    • Marketing Assistant
      • Jan 1997 - Sep 2000

      Resposible for sales and marketing of Animall Feeds throughout the eastern caribbean. Duties included: Preparing weekly and monthly status reports, preparing monthly and quarterly feeds report, preparing yearly budgets for feeds, preparing monthly, financial and product donation reports, handling of all Grenadine orders and arranging transportation of it. Preparing of confidential documents such as those relating to staff; preparation of medical documents relating to company’s insurance and pension plan, assist in the preparation of shipping documents when necessary. Preparation of yearly sales targets for agents, to include forecasting of sales for the local market. Dealing with agents throughout the regional market and monitoring sales targets. Preparing a marketing plan for feeds and answering to customer’s complaints and dealing with queries.

Education

  • University of the Southern Caribbean
    Master of Business Administration (MBA), Human Resouce Management
    2010 - 2012
  • Andrews University
    Bachelor of Science (B.S.), Business Administration, Management and Operations
    1990 - 1994
  • SHRM
    Senior Certified Professional- 2017, Human Resources Management
    2017 - 2021

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