Experience

GITSIT Solutions
• United States
• Financial Services
• 1 - 100 Employee
• Loan Servicing Specialist

  • Aug 2021 - Present


HomeStreet Bank

• United States
• Financial Services
• 700 & Above Employee

• Loan Servicing Specialist 1

  • Aug 2019 - Oct 2020

  • Processed all incoming payoffs/process wires for all payoff loans. • Disburse funds for taxes and escrow analysis overages. • Manage all inquiries sent to servicing inbox. • Answer calls from borrowers related to their account. • Processed all incoming payoffs/process wires for all payoff loans. • Disburse funds for taxes and escrow analysis overages. • Manage all inquiries sent to servicing inbox. • Answer calls from borrowers related to their account.



Land Home Financial Services, Inc.

• United States
• Financial Services
• 300 - 400 Employee

• Loan Servicing Analyst

  • Jan 2014 - Aug 2019

  •Create and maintain Portfolio Reporting for departmental and executive Management •Handle all investor inquiries and administer compliance with all commercial loan servicing agreements •New loan setup and processed boarding and de-boarding all loans onto servicing system. Daily Responsibilities Include: Processed payoffs / Manage the T&I accounts / Processed escrow analysis / Disbursed all impounds / Coordinate all incoming & outgoing transfers / Completed full audits on all loans / Setting up all RESPA’s for all transfers / Compiled & sent monthly billing statements for all accounts serviced / Manage all inquiries sent to servicing inbox.



Banc of California

• United States
• Banking
• 700 & Above Employee

• Loan Servicing Specialist

  • Apr 2013 - Dec 2013

  •New loan setup and processed boarding and de-boarding all loans onto servicing system. •Managed escrow accounts •Client / Borrower remittance •Cashiering •Employee training and development •Report generation and analysis •Monitor the entire loan servicing portfolio in-house with Banc of California •New loan setup and processed boarding and de-boarding all loans onto servicing system. •Managed escrow accounts •Client / Borrower remittance •Cashiering •Employee training and development •Report generation and analysis •Monitor the entire loan servicing portfolio in-house with Banc of California



Loan Depot

• United States
• Banking

• Document Control Specialist

  • Sep 2012 - Feb 2013

  Exceeded goals for two consecutive months and over achieving our department goals becoming the top performer within our department. •New loan setup and boarding of new accounts onto our servicing system. •Auditing deed of trust, title policies, in accordance with Loan Depot standards. Exceeded goals for two consecutive months and over achieving our department goals becoming the top performer within our department. •New loan setup and boarding of new accounts onto our servicing system. •Auditing deed of trust, title policies, in accordance with Loan Depot standards.



Kondaur Capital Corporation

• United States
• Financial Services
• 1 - 100 Employee

• Trade Transfer Coordinator.

  • Aug 2009 - Apr 2011

  Nation’s premier purchaser of Scratch & Dent loans. A leading loan liquidation company while also being a top loan servicer with over 200 employees. Working as a primary trade transfer contact for all loan acquisitions. Request loan data/documents from prior seller/servicers to complete loan boarding or to resolve research issues & support Loan Servicing, Default Operations & Asset Management departments with the end goal to liquidate loans. Nation’s premier purchaser of Scratch & Dent loans. A leading loan liquidation company while also being a top loan servicer with over 200 employees. Working as a primary trade transfer contact for all loan acquisitions. Request loan data/documents from prior seller/servicers to complete loan boarding or to resolve research issues & support Loan Servicing, Default Operations & Asset Management departments with the end goal to liquidate loans.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Service Release Transfer Specialist

  • 2006 - 2009

  Specialty mortgage services provider dedicated solely to servicing, selling and managing loans originated from leading lenders. At its peak operation, serviced over 40,000 loans & had over 2000 employees. •Ran Excel & Access query reports to provide servicers information required for loan boarding while maintaining all RESPA guidelines for loan sales. •Updated internal servicing systems & spreadsheets regarding sales. •Researched any post release issues regarding missing payments, balance irregularities, etc. •Provided support to other department functions such as correspondence, payment receipt & disbursements and document requests. •Assigned, completed & tracked any research items through in-house program for production purposes. •Established & implementation of dept’s Process & Procedures for all service release sales/functions.