Experience

Lampton 360

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Human Resources Business Partner

  • Oct 2019 - Present



WWF-UK

• United Kingdom
• Non-profit Organization Management
• 300 - 400 Employee

• Human Resources Coordinator

  • Aug 2019 - Oct 2019

  WWF-UK’S VALUES We are courageous, we are passionate, we are collaborative and we are guided by science and inspired by the wonders of nature. These values are embedded in our work & behaviors and any associated policies and processes are adopted consistently. Working as part of a high performing talented team, closely with colleagues to provide a best in class, value added HR service to the organisation, consistently going beyond expectations to enable our people to deliver our goals and mission! The first point of contact for applicants and employees, providing a friendly and professional service, ensuring queries and questions are responding to promptly and escalated when required. • Resolving and escalating all HR queries, where appropriate; • Manage the end to end recruitment process, including support with JD’s, questions and interviews for all roles;• Facilitate the on-boarding and induction process for new joiners; • Complete HR related paperwork including offers, contracts, variations etc.; • Ensure HR database, employee files and all other dates are accurate and compliant• Ensure the HR intranet, website and jobs sites are up to date and correct; • Process payroll changes; • Process benefits; • Liaise with external providers and raise and complete purchase orders; • Organising background screening checks (references, DBS, adverse credit checks, employment eligibility and any other safeguarding checks as required); • Provide reports and data



Project People

• Poland
• Design Services

• Recruiter

  • Jan 2019 - Oct 2019

  Project People is a leading global recruiter with 22 years' experience of matching the world's best talent with opportunities by combining amazing people with cutting edge technology.•Collaborating with hiring managers to create job ads for current openings•Advertising job openings on careers pages, job boards and social networks (e.g. LinkedIn, broadbean)•Designing and implementing employee referral programs•Source candidates through online channels (e.g. professional networks and portfolio sites)•Screen cv's and applications and update candidates on hiring processes•Interview candidates during various hiring stages, including phone, first-round and second-round interviews•Report to hiring managers and HR managers on the status of open positions•Evaluate candidates based on their interview and assignment performance•Determine qualification criteria for each position•Analyse turnover and retention rates to forecast hiring needs•Update job descriptions (e.g. add tasks or modify requirements)•Answer candidates’ queries regarding the application process•Provide interview feedback, when necessary and appropriate•Help new hires onboard



Pathways Care Group

• United Kingdom
• Medical Practices

• HR and Recruitment Assistant

  • Sep 2018 - Dec 2018

  Assisting with the recruitment administrative duties within the HR function ensuring a robust service at all times. Offering a professional service to all stakeholders, meeting and exceeding all HR service levels in line with CQC and industry requirements. Working in line with the HR Strategy to support and develop the business.Job ResponsibilitiesAdvertising vacanciesDirectly sourcing candidatesScreening candidatesBuilding relationships with candidates in the local marketDemonstrating an excellent knowledge of all current vacancies and stagesAttending departmental meetings/ lunchtime seminars to increase knowledge of work in our sectors.Reporting on the recruitment market for all geoup companiesPromoting best practice, including the use of Authorisation forms, Interview Assessmnet Forms, and Interview Questions.Assisting with the design and running of recruitment days and supporting the HR Administrator with administrative tasks where appropriate/ to cover periods of absence.Tasks include updating the recruitment tracker, processing pre-employment checks, corresponding with candidates. Supporting the HR Director with project work.Develop the careers section of the website by populating content and developing appropriate tone (e.g. interviews with employees/ blogs/ videos)Create/ maintain social media platforms (e.g. Twitter, LinkedIn, Facebook, Glassdoor and Instagram)Promote best practice of social media, being able to offer training to others where required.



CENTURY 21 UK

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Office Manager

  • Mar 2017 - Apr 2018

  Office Manager Providing a comprehensive support service to the asset managementfunction of the Property Services Department demonstrating a highprofessional approach.Collecting information about a property and arrange for photographs to be taken. To visit and talk to the sellers about their property and its special features and estimate the value of the property.Market and promote properties for sale and represent the sellers in negotiation with prospective buyers.Monitor sales and lettings as they proceed and liaise with all interested parties including mortgage brokers, solicitors, surveyors and other estate agents.Advise clients and help buyers decide what they want to buy and make sure that the price agreed is acceptable to both buyer and seller.Keep up to date with trends in the relevant property market.Collecting references and carrying out credit checks for prospective tenants andensure properties meet legal and health and safety requirements, e.g. gas safety certificates.Draw up tenancy agreement contracts and collect or organise rent payments.Produce appointment letters and coordinate alternative access arrangements forvisits by project surveyors and inspectors as required.Liaise with the team members and coordinate booking of viewings and meetings.Coordinate and monitor bookings and confirmation of training and conferencecourse details to line managers and staff.Utilising all IT systems accurately and effectively.Provide general support to the team members as and when required includingtyping of letters, reports etc.Collating, ordering and distribution of any stationery requisitions for the PropertyServices Team.Distribution of Spectre letters on a daily basis.Managing the social media and marketing-promotional activities for the company.Provide general admin support to the team members including input and collationof Key Performance reports.



Medico Beauty Aesthetics

• United Kingdom
• Personal Care Product Manufacturing

• Clinic Manager

  • Sep 2015 - Jan 2017

  Responsibility and accountability for managing an aesthetic clinic.Responsible for payroll duties and correspondence within the accountancy team.Processing holiday, sick pay, bonuses, commission and staff expenses.Calculating overtime, shift payments and pay increases.Manage the social media and marketing activities; plan, create and manage Facebook pages; compile data and statistics from social media usage to present findings for new products and clientele.Working effectively with therapists, nurses, staff, public and external agencies.Instrumental of defining the mission, goals, budget and performance standards for the clinic and communicating it to staff.Utilising knowledge of the organisations policies , procedures and systems.Demonstrating appropriate delegation and coordination of tasks and duties using appropriate organisation and priority skills.Monitoring and controlling clinic expenditures within approved budget.Demonstrating leadership skills of critical thinking, conflict management, negotiation, motivation and personal development.The ability to take initiative and exercise independent judgement , decision making and problem solving expertise.



Frimley Health NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Medical Workforce HR Assistant

  • Apr 2015 - Aug 2015

  Supported the medical workforce department on the end to end process of recruitment of medical and dental employees.Completed the advertisement of all medical roles onto NHS jobs.Inputted new starter details, employment information, staff changes and termination onto ESR.Completed extensive pre-employment checks including the process of DBS checks.Consistently audited existing employees for missing information where necessary.Provided advice to staff on operational issues and medical terms and conditions.Completed administration of contractual changes for employees, ensured the highest level of confidentiality and accurate at all times.Additional responsibility of updating payroll and payment databases, enter data and hours in to database; track employee hours and develop and implement new ways to make that database more efficient.



RICO LOGISTICS

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Customer Services Assistant

  • Jun 2014 - Sep 2014

  Responsible for answering calls and high volumes of emails.Produced daily reports using excel and sent them through to management.Liaised with other correspondence to ensure delivery was on time.Processed invoices within set timescales.Responsible for pricing all drivers and customers on a daily basis.Worked within a team to ensure workload was covered and completed efficiently.Performed general administrative duties. Responsible for answering calls and high volumes of emails.Produced daily reports using excel and sent them through to management.Liaised with other correspondence to ensure delivery was on time.Processed invoices within set timescales.Responsible for pricing all drivers and customers on a daily basis.Worked within a team to ensure workload was covered and completed efficiently.Performed general administrative duties.



Crimson Hotels

• India
• Hospitality
• 1 - 100 Employee

• Administrative Assistant

  • Dec 2013 - Feb 2014

  Assisted the company's PA in the support of senior level management.Provided pro active diary management and organised travel arrangements for company Directors.Maintained employee records to include logging holiday requests as well as sickness and absences.Accurately updated group daily trading figures using MS Excel.Rated purchase orders and cheque requests, as and when required.Performed general administrative duties. Assisted the company's PA in the support of senior level management.Provided pro active diary management and organised travel arrangements for company Directors.Maintained employee records to include logging holiday requests as well as sickness and absences.Accurately updated group daily trading figures using MS Excel.Rated purchase orders and cheque requests, as and when required.Performed general administrative duties.



Arvato Systems

• Germany
• IT Services and IT Consulting
• 700 & Above Employee

• HR Assistant

  • Aug 2013 - Oct 2013

  Contributed to the development of effective HR Business Partnerships through establishing good customer relationships and by delivering high quality HR support services.Organised and arranged interviews and tests losing with successful candidates and managers.Sent forward CV's and applications to the necessary panel for shortlisting.Provided administrative support to HR service teams to deliver effective and efficient standards, policies, processes and systems for HR services.Updated accurate sickness records daily using a secure and confidential system.Processed DBS checks on a regular basis maintaining confidentiality with identification and paperwork.Administered payroll timesheet entries and end of month processing.Obtained references via email and post.Sent out contract variations, losing with the payroll department in order to amend any changes to employee wages.Sent out job packs for recruitment and answered the busy enquiries line.Replied to letters and emails in relation to the delivery of HR services taking advice fromHR professional staff.Acted as the focal point of contact for enquiries to HR teams; organised and followed up any actions to deal with these enquiries.Advised customers on Slough Borough Councils HR policies and procedures and referring managers and staff to other members of the HR business partnerships when necessary.



Doctors Chambers and Bodycare Clinics

• Central Services Assistant

  • May 2012 - Aug 2012

  Processing of nomination requests. Data-entry of new cases and issuing instruction letters. Ensuring that all service levels are achieved.Liaising with insurers, solicitors and clients. Escalating any issues to their Team Leader/Manager.Diary management, ensuring that clients are updated on a regular basis.Processing of Forms of Authority and ordering medical records.Photocopying and filing of CVs medical records.Filing and scanning of documents for the team.Receiving and making telephone calls, ensuring that each call is dealt with professionally.Processing of reports.Correspondence including appointment letters, requests for further particulars/ amendments, reminder letters and processing medical records.Arranging additional medical tests/investigations as required.Participating in team meetings and taking instruction and guidance from Team Leaders.Assisting with the postal duties Complying with all company policies regarding Quality Management, Fire, Health & Safety and Security.



London & Quadrant

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Central Services Assistant/ Property Services Surveyor

  • Nov 2009 - May 2011

  Processing invoices effectively and within given timescales. Liaising with creditors and debtors, the operational teams and the finance department to ensure that accounts are settled and queries resolved as quickly as possible. Providing related reports and statistical data. Cheque processing procedures and banking within set time scales. Checking generic email and replying to enquiries. Effectively administering council tax and utility bills.Receiving, recording and administration of complaints, collating figures for monthly key indicators and reports produced for analysis and service improvement. Providing secretarial/administrative back up to operational teams and managers.Attending team meetings, supervisory reviews and training to ensure that working practices and skills are regularly reviewed and updated.Assisting with the inspection of void and tenanted properties with a view to diagnosis of maintenance items. Inspecting completed works to ensure a standard of service is maintained. Dealing with telephone queries and correspondence from tenants.Liaising with contractors and any other external and internal customers, ensuring that the required timescales are met. Assisting the team with reports, specifications, and schedules of work for remedial repairs and redecoration. Liaising with housing agencies ensuring that they are all kept fully informed of progress and problems both verbally and in writing. Ensuring speedy and efficient supervision of repairs to void and tenanted properties.