Experience

Littleton Regional Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Certified Medical Assistant

  • Feb 2023 - Mar 2023

  Littleton New Hampshire



SAMARITAN INTERNAL MEDICINE - Corvallis Oregon

• Certified Medical Assistant

  • Nov 2022 - Feb 2023

  United States Proficient in Medical terminology, obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in Electronic Medical Record ( EMR ), and communicating patient concerns with the physician, Document pain scores as appropriate, Report condition of patient which may be indicative of a change in the patient's condition to the physician, I do Medicare Annual wellness visits, Physicals (Annual, School ), I assist doctors with procedures… Show more Proficient in Medical terminology, obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in Electronic Medical Record ( EMR ), and communicating patient concerns with the physician, Document pain scores as appropriate, Report condition of patient which may be indicative of a change in the patient's condition to the physician, I do Medicare Annual wellness visits, Physicals (Annual, School ), I assist doctors with procedures ( knees, hips hands injections), GYN in examinations, administers Electrocardiography ( EKG ) ; record results in EMR System (Epic), Cardiopulmonary Resuscitation ( CPR), ear lavages , I do desk top in (EMR system Epic) on the computer, follow up calls, confirm doctors order, Independently clean restock and prepared exam rooms for patient arrival, fax prescriptions, follow up calls to patients per doctor orders, Under physician approval I do lab work such as administer oral and injectable medications and immunizations by applying proper techniques, ensuring a comfortable patient environment administered intradermal injections, tuberculin skin and, Covid 19 testing, Strep, Flu Testing, collect patient specimens, adhering to proper specimen handling and preparation standards to guarantee quality and accurate laboratory results, Clinical, Infectious Disease testing, Toxicology Testing, Coronavirus Testing ( Rapid & PCR ), and lab blood draws; glucose testing, Show less



ResultsCX

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Work from Home Customer Service agent- Home Depot

  • Dec 2021 - Nov 2022

  United States WAH, I provide fast, friendly service by actively seeking out customers to assess their needs and aid. Provide customers information to sell an entire project, worked in the inbound call center, responded to inquiries and issues, resolved customer issues, and Greeted customers. I also assist customers with placing, returning, and tracking their orders. I assist with gift cards. ETC.



Carbon Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Certified Medical Assistant

  • Jan 2021 - Jan 2022

  United States Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR, and communicating patient concerns with the physician, Document pain scores as appropriate, Report condition of patient which may be indicative of a change in the patient's condition to the physician, Assist in GYN in examinations, Administer oral and injectable medication and immunizations by applying proper techniques, ensuring a comfortable patient… Show more Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR, and communicating patient concerns with the physician, Document pain scores as appropriate, Report condition of patient which may be indicative of a change in the patient's condition to the physician, Assist in GYN in examinations, Administer oral and injectable medication and immunizations by applying proper techniques, ensuring a comfortable patient environment, Administers EKG's; EHR System (Point & Click), Under physician approval, administered intradermal injections, including tuberculin skin and allergy testing, Covid 19 testing, Strep, Flu Testing, Independently cleaned and prepared exam rooms for patient arrival, collect patient specimens, adhering to proper specimen handling and preparation standards to guarantee quality and accurate laboratory results, Clinical, Infectious Disease testing, Toxicology Testing, Coronavirus Testing ( Rapid & PCR ), Show less



Clark Personnel Services USA Student Health Center

• Certified Clinical Medical Assistant (CCMA)

  • Sep 2020 - Dec 2020

  Mobile, Alabama, United States Specialize in Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Document pain scores as appropriate Report condition of patient which may be indicative of change in the patient's condition to the physician Assist in GYN in examinations Administer oral and injectable medication and immunizations by applying proper techniques, ensuring a… Show more Specialize in Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Document pain scores as appropriate Report condition of patient which may be indicative of change in the patient's condition to the physician Assist in GYN in examinations Administer oral and injectable medication and immunizations by applying proper techniques, ensuring a comfortable patient environment Administers EKG's EHR System (Point & Click) Under physician approval, administered intradermal injections, including tuberculin skin and allergy testing, Covid 19 testing, Strep, Flu Testing. Independently cleaned and prepared exam rooms for patient arrival collect patient specimens, adhering to proper specimen handling and preparation standards to guarantee quality and accurate laboratory results Show less



Alorica for Verizon

• Work for Home Customer Service Agent

  • Jul 2020 - Sep 2020

  Mobile, Alabama, United States Creatively problem solving. Quickly assessing customer needs and providing sound solutions. Providing a high-level of customer service. Documenting details of all calls and customer interactions. Managing through multiple systems, programs, and skills: Experience handling inbound and outbound calls Minimum 1 year of customer service experience Computer skills including navigating multiple tabs, windows and systems Basic typing skills Strong customer service and… Show more Creatively problem solving. Quickly assessing customer needs and providing sound solutions. Providing a high-level of customer service. Documenting details of all calls and customer interactions. Managing through multiple systems, programs, and skills: Experience handling inbound and outbound calls Minimum 1 year of customer service experience Computer skills including navigating multiple tabs, windows and systems Basic typing skills Strong customer service and written skills Comfortable empathizing and remaining patient with difficult callers Show less



Saad Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Hospice Nursing Assistant

  • Jan 2020 - May 2020

  Mobile, Alabama Area Responsibilities Include Providing Companionship and conversation, Preparing meals and cleaning up meal - related item Providing medication and appointment reminders Aid with personal care, and Alzheimer's care Providing stabilization, assistance with walking and transferring Provide respite care Assist nurse with wound care Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and… Show more Responsibilities Include Providing Companionship and conversation, Preparing meals and cleaning up meal - related item Providing medication and appointment reminders Aid with personal care, and Alzheimer's care Providing stabilization, assistance with walking and transferring Provide respite care Assist nurse with wound care Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Provide emotional support to the family member of the patient Show less



Home Instead

• United States
• Individual and Family Services
• 700 & Above Employee

• Ceritified Nursing Assistant

  • Aug 2019 - Feb 2020

  United States Responsibilities Include Providing Companionship and conversation, Preparing meals and cleaning up meal - related items Providing medication and appointment reminders Aid with personal care, and Alzheimer's care Providing stabilization, assistance with walking and transferring Provide emotional support to the family member of the patient



PRIVATE DUTY HOME HEALTHCARE, LLC

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Certified Nursing Assistant

  • Sep 2014 - Dec 2019

  Mobile, Alabama, United States review patient's dietary restrictions for food allergies and preferences to ensure the patient receives the appropriate diet; companionship and conversation light housekeeping, medication and appointment reminders.



Southern Psychiatry

• United States
• Mental Health Care
• 1 - 100 Employee

• Certified Clinical Medical Assistant

  • Sep 2019 - Nov 2019

  United States Responsibilities include: Drug testing: (UDS) & Gene Sight testing, laboratory procedures, sterilization, Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician EHR System (Advance MD) Administer oral and injectable medication by applying proper techniques, ensuring a comfortable patient environment Under physician approval, verify patient… Show more Responsibilities include: Drug testing: (UDS) & Gene Sight testing, laboratory procedures, sterilization, Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician EHR System (Advance MD) Administer oral and injectable medication by applying proper techniques, ensuring a comfortable patient environment Under physician approval, verify patient pharmacy and medication information to order prescription refills Verify patient pharmacy information and refill prescription orders under approval of physician collect patient specimens, adhering to proper specimen handling and preparation standards to guarantee quality and accurate laboratory results Show less



Providence medical group - Endocrinology, mobile , Alabama

• Certified Medical Assistant

  • Aug 2019 - Sep 2019

  United States Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Administer oral and injectable medication by applying proper techniques, ensuring a comfortable patient environment performing finger sticks and taking blood, taking urine samples, EHR system (Athena) Assisted front office staff in scheduling appointments, verifying insurance information… Show more Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Administer oral and injectable medication by applying proper techniques, ensuring a comfortable patient environment performing finger sticks and taking blood, taking urine samples, EHR system (Athena) Assisted front office staff in scheduling appointments, verifying insurance information, processing prescription requests, and checking in/out 40+ patients daily Independently cleaned and prepared exam rooms for patient arrival Under physician approval, verify patient pharmacy and medication information to order prescription refills Independently cleaned and prepared exam rooms for patient arrival Show less



Mobile Nursing & Rehab

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Certified Nursing Assistant

  • Jul 2019 - Aug 2019

  Mobile, Alabama, United States answered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail… Show more answered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail care, assist with dressing, feeding, incontinent care, toileting, colostomy care, prosthetic devices, transferring, ambulation, range of motion, communicating, or other needs in keeping with resident’s care requirements. Ensure electronic and/or handwritten documentation is completed in a timely manner Reviewed patients' dietary restrictions, food allergies, and preferences to ensure patient receives an appropriate diet. Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Show less



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• US Bank - Banker/CSR

  • Feb 2017 - Jul 2019

  United States • Conferred with customers to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Referred unresolved customer grievances to designated departments for further investigation. Conferred with customers by telephone or in person to provide information about their accounts or… Show more • Conferred with customers to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Referred unresolved customer grievances to designated departments for further investigation. Conferred with customers by telephone or in person to provide information about their accounts or services, make money transfers from account to account, refund over draft fees, cancel accounts, add travel codes or obtain details of complaints. Checked to ensure that appropriate changes were made to resolve customers' problems. Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Referred unresolved customer grievances to designated departments for further investigation. Assist customers with online banking, token maintenance, bill payment, external wire transfers, order and replace Debit and ATM cards. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier Customer Service

  • Jun 2015 - Jul 2017

  Mobile, Alabama, United States check to ensure the appropriate changes were made to resolve customer issue determine the charges for services requested, collected night deposits or payments or arrange for billing, returned merchandise, cash checks, issued refunds, money orders. assisted clients with online ordering, process sending and receiving money gram and check customers out in checkout line



North Mobile Nursing & Rehab

• Certified Nursing Assistant

  • Apr 2008 - Jun 2014

  United States Answered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail… Show more Answered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail care, assist with dressing, feeding, incontinent care, toileting, colostomy care, prosthetic devices, transferring, ambulation, range of motion, communicating, or other needs in keeping with resident’s care requirements. Ensure electronic and/or handwritten documentation is completed in a timely manner. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Show less



Citronelle Convalescent center

• Certified Nursing Assistant

  • Dec 2006 - Mar 2008

  Citronelle, Alabama, United States nswered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail… Show more nswered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail care, assist with dressing, feeding, incontinent care, toileting, colostomy care, prosthetic devices, transferring, ambulation, range of motion, communicating, or other needs in keeping with resident’s care requirements. Ensure electronic and/or handwritten documentation is completed in a timely mannerMeasured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Show less



Jackson Healthcare

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Certified Nursing Assistant

  • Apr 2005 - Nov 2006

  Jackson, Alabama, United States nswered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail… Show more nswered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail care, assist with dressing, feeding, incontinent care, toileting, colostomy care, prosthetic devices, transferring, ambulation, range of motion, communicating, or other needs in keeping with resident’s care requirements. Ensure electronic and/or handwritten documentation is completed in a timely manner Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Show less



Washington County Hospital

• Hospitals and Health Care
• 100 - 200 Employee

• Patient Care Technician

  • Mar 2004 - Apr 2005

  Chatom, Alabama, United States Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs and observe changes in patient's condition or behavior Set up medical equipment and assist with some medical procedures Serve meals, make beds and keep room clean. Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, pulse and BG's), promptly recording data in EHR and communicating patient concerns with physician Record patient food… Show more Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs and observe changes in patient's condition or behavior Set up medical equipment and assist with some medical procedures Serve meals, make beds and keep room clean. Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, pulse and BG's), promptly recording data in EHR and communicating patient concerns with physician Record patient food intake performing finger sticks and taking blood, taking urine samples, Show less



Searcy Hospital

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Care Technician

  • Jun 2001 - Feb 2004

  Mt Vernon, Alabama Provides physical support to patients such as lifting, guiding movements in recreation, meal, therapy and other activities, escorting to and from activities, and restraining when appropriate. Assists patient with personal hygiene including bathing, toilet, shaving, cleaning teeth, washing hair, dressing and grooming. Assists patient with meals including carrying food trays, distributing snacks, feeding patients. Maintains patient's living environment in a clean and orderly fashion… Show more Provides physical support to patients such as lifting, guiding movements in recreation, meal, therapy and other activities, escorting to and from activities, and restraining when appropriate. Assists patient with personal hygiene including bathing, toilet, shaving, cleaning teeth, washing hair, dressing and grooming. Assists patient with meals including carrying food trays, distributing snacks, feeding patients. Maintains patient's living environment in a clean and orderly fashion including ,bed making, cleaning of unit, wiping up spills. Performs basic nursing duties such as back rubs, bed baths, collection of urine specimens, weighing patients, reporting signs of illness or unusual behavior. Performs delivery and messenger services to assist staff and patients such as delivering supplies or laundry, distributing bedpans Provide aid to staff and patients in cases of accidents, fire drills and other emergencies. Performs other related duties as assigned. Show less



SOMERSET PLACE, LLC

• United States

• Certified Nursing Assistant

  • Dec 1995 - Jan 2000

  Chicago, Illinois, United States nswered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail… Show more nswered patient call signals, signal lights, or intercom systems to determine patients’ needs. Reviewed patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Give personal care to residents: bath (bed, shower, tub, whirlpool), shampoo, comb hair, oral care, personal hygiene, shave, nail care, assist with dressing, feeding, incontinent care, toileting, colostomy care, prosthetic devices, transferring, ambulation, range of motion, communicating, or other needs in keeping with resident’s care requirements. Ensure electronic and/or handwritten documentation is completed in a timely manner Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician Show less