Experience

Superior Hyundai

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2016 - Present

  Make 50-100 calls per day to drive business into the dealership and communicate through emails while operating multiple software systems, perform follow-up and CSI calls to sales and service customers, and resolve any issues when needed, set appointments for the sales team and service department, answer incoming reception calls when needed, performed clerical duties such as scanning, copying, faxing, and electronic and manual filing. Train incoming customer service representatives and receptionists.



AAFES Shopette

• United States
• Armed Forces
• 200 - 300 Employee

• Sales Associate

  • Sep 2015 - Jan 2016

  Check out customers, maintain cleanliness of showroom and register counters, stock and rotate merchandise, prepare food and maintain cleanliness of food and beverage area Check out customers, maintain cleanliness of showroom and register counters, stock and rotate merchandise, prepare food and maintain cleanliness of food and beverage area



Superior Hyundai

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • May 2014 - Mar 2015

  Make 50-100 calls per day to drive business into the dealership and communicate through emails while operating multiple software systems, perform follow-up and CSI calls to sales and service customers, and resolve any issues when needed, set appointments for the sales team and service department, answer incoming reception calls when needed, performed clerical duties such as scanning, copying, faxing, and electronic and manual filing Make 50-100 calls per day to drive business into the dealership and communicate through emails while operating multiple software systems, perform follow-up and CSI calls to sales and service customers, and resolve any issues when needed, set appointments for the sales team and service department, answer incoming reception calls when needed, performed clerical duties such as scanning, copying, faxing, and electronic and manual filing