Delina Miranda
Corporate Flight Attendant at RELIANCE COMMERCIAL DEALERS LIMITED- Claim this Profile
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Experience
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RELIANCE COMMERCIAL DEALERS LIMITED
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India
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1 - 100 Employee
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Corporate Flight Attendant
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May 2021 - Present
• Working on flights Falcon 900 EX and Embraer- ERJ 135. • Conducting and overseeing safety protocols, flight line functions including pre-flight and post flight requirements. • Presenting an upbeat, friendly attitude to all passengers on flights, catered to all their requests and queries in a timely manner. • Catering to only VVIP customers, ensuring their complete satisfaction. • Ensuring that the gallery areas are fully stocked with ready-to-eat meals and snacks, both hot and cold. Accountable for taking inventory and requesting supplies to be restocked whenever essential. • Handling emergency situations in a rational manner. Ensuring the availability of medical aid on the flight at all times. • Working closely with cross-functional teams to ensure the smooth flow of activities. Show less
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Emirates
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United Arab Emirates
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant
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Jul 2016 - Sep 2020
• Possessing an upper hand in working on Boeing 777 and Airbus A380 aircrafts. • Recognized for quick thinking and taking decisive, life-saving actions. • Accountable for assisting passengers during the flight ensuring their complete comfortable and a safe travelling experience. • Began every flight by stating emergency protocols and demonstrating how to use safety equipment properly. • Administered periodic trips through the cabin to ensure passenger comfort, and safety. • Conducted cabin inspections before and after the flight and ensured the availability of essentials before the passengers on-boarded. Show less
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SAUDI ARABIAN AIRLINES CORPORATION
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Saudi Arabia
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IT Services and IT Consulting
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1 - 100 Employee
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Flight Attendant
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Aug 2014 - Jun 2016
• Familiar with aircrafts including Airbus 320/321, Boeing-777 and EMBRAER 170. • Maintained high levels of medical and other on-board emergencies through intensive regular training in customer services, safety standards and emergency procedures. • Reassured passengers that everything is fine when the plane experienced turbulence and ensured that all passengers are comfortable. • Conducted periodic trips through the cabin to ensure passenger comfort, and distributed reading material, headphones, pillows, playing cards and blankets. • Inspected cabins before and after the flight and ensured the availability of essentials before the passengers embarked. Show less
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Jet Airways
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Airlines and Aviation
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1 - 100 Employee
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Flight Attendant
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Jun 2013 - Jan 2014
• Possessing thorough knowledge of the working of Aircraft Boeing 737. • Inspected tickets to ensure passengers were boarding the correct flight. Carried out pre-flight checks, greeted the passengers boarding the aircraft and directed them to their assigned seats. • Conducted regular announcements and demonstrated the use of safety equipment along with walking down the aisles of planes to verify that passengers have complied with Government regulations prior to take-offs and landings. • Assisted clients with their queries and engaged with them for on-board sales. Show less
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Bioscopewalli
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Bangladesh
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Events Services
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Customer Service Executive
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Aug 2012 - Apr 2013
• Interacted with customers over the phone, helped resolve their queries and gave appropriate information about the products and services. • Acted as the one point of resolution for customers having complaints. • Brainstormed and used judgment and initiative, developed resolutions to complaints by telephone adhering to the Company’s Complaint Handling Policy. • Maintained a record of the details of inquiries, comments and complaints and actions taken. • Successfully handled cash receipts, payments and billing for clients. Show less
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Education
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University of Mumbai
Bachelor of Commerce - BCom