Experience

ENS

• South Africa
• Law Practice
• 700 & Above Employee

• Professional Assistant

  • Jan 1988 - Present

  KEY RESPONSIBILITIES • Telephone duties: polite, professional interactions with clients, effective screening and problem resolution, co-ordination of appointments and meetings • Ability to effectively draft appropriate correspondence • Preparation and typing of dictated work • Diary and email management • Handling of all facsimiles, scanning and copying of documents • Coordinating travel arrangements • Maintaining an effective administration and document management system • Attending to the filing of documents in soft copy as well as hard copy – including all e-mails and general correspondence • Attending to time capturing for professional • Assisting with inventory management and billing procedures, accounts management, itemised billing, adjustments and final accounts • Establishing cohesive working relationships with professionals, support staff and internal/external clients • Assisting with personal administration (e.g. personal flight bookings, diary entries, dining reservations, etc.). SKILLS AND QUALIFICATIONS • 25 years’ corporate and commercial secretarial experience • Ability to use initiative and be proactive in offering assistance and following up to ensure an efficiently run practice • Highly competent in computer packages including, Microsoft Word, Outlook, Excel,and Elite accounts package • Strong attention to detail and excellent typing skills • Possess well developed interpersonal and communication skills (including good telephone etiquette) • A team player, professional, flexible and friendly • Sound PA skills and strong administration and organisational abilities • Sense of absolute confidentiality, urgency and ability to work under pressure. Show less